Customer Service Business Development
Resume:
To Whom It May Concern:
I am writing to express my interest in your current opening for an Inside Sales Representative; therefore, please allow me to submit my résumé for your review. Having served in hospitality, sales, and customer service roles for the past 30 years, with continued success in meeting business/operational goals, I am confident that I can make a valuable contribution to your organization’s future projects and initiatives.
What I bring to the position is a combination of team leadership, strategic planning, and business development skills that I have leveraged to meet and exceed expectations. I analyze core operational/business functions and implement the most appropriate solutions that drive continual business growth.
In previous positions, I increased sales performance and motivated teams to meet employer objectives. Because my success in these areas covers multiple environments, I am confident I can do the same as a member of your team.
My résumé contains additional details regarding my career accomplishments. I would welcome an opportunity for a personal interview to discuss your organization’s needs and the results you can expect from me in addressing those needs. And I thank you in advance for your time and review of my qualifications.
Sincerely,
Patricia L. Clark
Patricia L. Clark
Home 850-***-****
ad0hsg@r.postjobfree.com
OBJECTIVE:
Through previous job experience I have acquired valuable interpersonal, time-management, Property Management/Sales, selling, relationship building and customer service skills. I am an established communicator who has created professional working relationships with small to medium-sized business/home owners. My strengths are rounded by my professional demeanor and ability to generate results in a team-oriented environment.
PROFESSIONAL EXPERIENCE:
Forehand Rentals Property Management, LLC April 2015 – Feb. 2023
Hospitality Property Manager (Remote)
Work directly with home owners regarding their experiences with the company's products or services.
Educate owners regarding all services or products offered by the company.
Direct point of contact for owners experiencing difficulties with the company's offerings. Collaborate with various internal teams to resolve issues promptly and effectively.
Contracting and supervising repairs and maintenance work
Process reservation payments and deposits in a timely manner
Preparing reports on the financial performance of properties
Manage the company’s Facility Maintenance Portal
Preparing and maintaining all contracts
Work directly with all Vendors.
Generate new sales leads and direct bookings in portfolio.
Excellent problem solving and written communication skills.
Superior Relationship building skills
Urban Oven Bakery
Executive Sales/Customer Consultant Nov. 2010 – February 2015
Manage 10 – 15 key specific broker accounts and customer service
Attend and set-up NASFT Trade Shows (Fancy Food Show) 2x year
Work with existing distribution companies to increase existing business
Support sales with key users directed by food manufacturers
Support in the form of product training, sales literature, sales leads, quality products to sell at competitive prices
Provide diligent coverage of the assigned territory and professionally promote products and services
Maintain and establish a three-way communication between the representative; the customer and the manufacturer with the objective to secure orders and maintain continued customer relationships
Interact and maintain the good relationships with the Brokers in the territory
Waxie Sanitary Supply
Inside/Outside Sales Consultant Tempe, AZ Nov. 2007 – Feb. 2010
Responsible for overall gross margin results within a defined account base
Responsible for increasing sales within existing accounts, developing new business through target accounts, and personal and professional growth and development
Create a business plan for developing new business and increasing existing business
Manage business activity and development through company required software program
Respond to reports and other communication requested by management
Build rapport and relationships with key customers
Identify customer needs. Recommend appropriate products, systems, and programs to expand product mix
Administaff
Sales Consultant Phoenix, AZ November 2003 - Jan 2006
Contacts small to medium size business to describe our products and services offered
Successful and stable sales tracking
Meets and exceeds established sales plan
Proven ability to prospect aggressively and obtain appointments
Prospect skills necessary to book appointments with business owners
Maintain all prospect/client files and paperwork
A combination of B2B sales and business ownership experience
Daily prospecting, networking, recruiting and relationship building
Consulted business owners on strategic outsourcing of non-critical HR functions to increase profitability.
Cold calling and networking.
EDUCATION/TRAINING:
Mesa Community College – Ongoing Courses
Salesforce CRM
Escapia/VRBO/HomeAway/Booking.com
Breezeway
Goldmine
Microsoft Dynamics CRM
ACCOLADES:
Administaff Presidents Club 2005
Administaff Fast track award 2004
Administaff Sales consultant of the month January/March/July 2005
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