Customer Service Call Center
Resume:
juan burgos
Yonkers, NY *****
ad0hnd@r.postjobfree.com
Authorized to work in the US for any employer
Education
Bachelor's degree in Healthcare Administration
Herbert H Lehman College - Bronx, NY
September 2011 to June 2015
Skills
• Presentation Skills
Assessments
Call center customer service — Completed
September 2023
Demonstrating customer service skills in a call center setting Full results: Completed
Sales skills — Proficient
September 2023
Influencing and negotiating with customers
Full results: Proficient
Medical receptionist skills — Completed
September 2023
Managing physician schedules and maintaining accurate patient records Full results: Completed
Customer service — Proficient
September 2023
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Completed
October 2023
Using basic scheduling and organizational skills in an office setting Full results: Completed
Customer focus & orientation — Completed
September 2023
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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