Customer Service Team Member
Resume:
James Andrew Crook Jr
ad0h99@r.postjobfree.com
Turkey NC, 28393
SUMMARY
Focused and diligent Manager with 15+ years maintaining seamless business operations. Dedicated to administering budgets, training staff and monitoring procedures to maximize efficiency and balance objectives with operational requirements.
SKILLS
Inventory
Management
Leadership
Store opening and closing procedures
Staff training and development
Shift checklists
Employee supervision and motivation
Employee training
Customer Service
Inventory control
Leadership reports
Store operations oversight
Outstanding communication skills
Project management
Process improvements
Streamline
Communication skills
Customer Service
Employee training
Inventory management
Team Leadership
Performance reviews
Recruitment
Issue and conflict resolution
Contract development and management
Loss prevention
Excellent multi-tasking
Employee scheduling
Time management
Store maintenance
Organized
EXPERIENCE
Operations Superintendent
Smithfield Foods inc.
Oct 2021 Currently working
Kinston, NC
Manage day-to-day operations, and assignment delegation for member team.
Streamline Operations and boost bottom-line profitability.
Improved and assessed process functionality to eliminate downtime and boost productivity.
Trained and monitored new employees to maximize team performance and achieve daily performance objectives.
Led employee performance reviews and discussed improvement strategies with each team member.
EXPERIENCE
Operations Manager
Prestage Farms
Nov 5,2005 to Sep 16,2021
Clinton, NC
Oversaw personnel recruitment, performance and scheduling.
Collaborated with staff to maximize satisfaction
Managed day-to-day operations, including supervision and assignment delegation for member team.
On, streamline procedures and boost bottom-line profitability.
Improved and assessed process functionality to eliminate downtime and boost productivity.
Enhanced team member productivity by improving monitoring systems and motivational strategies.
Set and administered annual operating budget, consistently maintaining controls and preventing overage's to support sustainability.
Trained and monitored new employees to maximize team performance and achieve daily performance objectives.
Led employee performance reviews and discussed improvement strategies with each team member.
EXPERIENCE
General Manager
Family Foods Inc.
Jun 2003 to Oct 2005
Fayetteville, NC
Certification for food safety.
Responsible for opening and closing of store.
Went from store to store to improve company expectation.
Set and administered annual operating budget, consistently maintaining controls and preventing.
Saved costs by managing shrink processes and inventory levels for corrective action planning.
EDUCATION AND TRAINING
High School Diploma
2003
Lakewood Roseboro,NC
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