Customer Service Personal Care
Resume:
Chartisha Arnett
Kinston, NC
ad0f7j@r.postjobfree.com
My objective is to obtain a position that will utilize my professional skills to the best of my ability, as well as allow room for advancement and opportunity with in a company. Authorized to work in the US for any employer
Work Experience
Crew Member
Bojangles' - Kinston, NC
May 2023 to Present
• Pack orders
• Operate cash register
• Communicate with customers and settle disputes when needed
• Make sure guest are served and are out in a timely fashion
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PCA Personal Care Assistant
Spring Arbor Assisted Living - Kinston, NC
October 2022 to April 2023
• mobility support, assisting with maintaining personal hygiene by bathing, brushing their hair and teeth or applying skincare if needed. responsible for housekeeping duties such as cooking, cleaning, washing clothes and dishes and running errands.
Manager
McDonald’s - Richmond, VA
January 2015 to August 2022
• Responsible for creating employee’s schedules each week.
• Responsible for resolving customer complaints, and training or guiding assistant managers.
• Work with my floor supervisors and crew members on providing consistent and friendly customer service,
PCA Personal Care Assistant
Blessed Hands - Richmond, VA
December 2021 to April 2022
• mobility support, assisting with maintaining personal hygiene by bathing, brushing their hair and teeth or applying skincare. In addition, they may be responsible for housekeeping duties such as cooking, cleaning, washing clothes and dishes and running errands. Packer/Shipper
Amazon Warehouse - Richmond, VA
October 2019 to January 2022
• Obtain and understand work orders for shipping and receiving goods
• Refer to work order to determine what needs to be picked
• Make sure picked items are not damaged and report damaged items to supervisor in charged
• Scan and examine all orders prior to dispatch
Front Desk Receptionist
Holiday inn - Richmond, VA
April 2016 to January 2019
• Greet guest as they come in
• Manage check-in and checkout process
• Answer questions, phones and requests
• Help with administrative task at the front desk
• Distribute room keys and process payments
Call Center Representative
Teleperformance - Richmond, VA
February 2010 to December 2012
Manage large amounts of incoming calls. Generate sales leads. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication.
Account Representative/collections
DRIVE TIME - Richmond, VA
January 2008 to March 2010
provide excellent customer service to customers via telephone. -contact or attempt contact with customers at all stages of delinquency (primarily late stage delinquencies of 61+/potential charge offs) -negotiate payment arrangements with customers, such as ‘Promise to pay'(PTP), electronic check payments or money orders as requested by the customer. -locate or attempt to locate potential "skip" customers, utilizing various skip tracing tools. -help customers who attempt to voluntarily surrender their vehicle to keep their vehicle while maintaining loan payment arrangements. -request repossessions when all collection efforts have been exhausted and/or as needed. Education
High school diploma
John F. Kennedy High School - Richmond, VA, US
September 2002 to June 2005
Skills
• Cashiering
• Cleaning Experience
• Packaging
• Warehouse Experience
• Food Preparation
• Food Service
• Cash Handling
• Shipping & Receiving
• Food Production
• Order Picking
• Cooking
• Microsoft Word
• Kitchen Experience
Contact this candidate