Barry Renz

**** ***** ****** #**

Kearney, NE *8847

ad0f28@r.postjobfree.com

308-***-****

WORK EXPERIENCE

IT Technician

Commonspirit Health - CHI Health Good Samaritan Hospital

October 2020 - July 2023

Full time - 40 hrs/wk

Similar duties as Field Engineer 3 listed below. FE3 position was absorbed by CSH in order to become permanent position for CSH, when they brought the IT duties back in-house.

Field Engineer 3

Pinnacle Light Industrial, LLC - Dallas, TX

Assigned with Unisys Corporation - Contracted with CHI Health Good Samaritan Hospital

February 2020 - October 2020

Full time - 40 hrs/wk

Local hands-on for any break/fix issues with computer equipment

Work on various customer service requests for new things needed by the customer.

Ranges between implementing new hardware, installing software, configuring options on the computer and anything related to a PC Desktop.

Use ticketing system to manage tickets for requests as well as other tools, including asset tracking to manage inventory.

Also will be assigned to new projects for the local market that will include a wide variety of requests.

Installs/Moves/Adds/Changes/Disposals and other projects as needed.

Field Service Technician

Decision One - Wayne, PA

February 2019 - December 2019

Full time - 40 hrs/wk

Contracted thru HCL/Becton Dickinson - Holdrege, NE

Onsite Service Specialist

Immediate technical assistance to users

Service & create service tickets

Maintain computer equipment throughout plant

Replace computer equipment when necessary

Escalate tickets requiring specialized support

IT Helpdesk Technician

CSM Companies (Sahling Kenworth) - Kearney, NE

September 2017 to August 2018

Full time - 40 hrs/wk

Maintain computer equipment at all responsible locations

Be available to correct any computer related issues that come up

Maintain software - update or install as necessary

Be available to other Helpdesk members for assistance - be a local presence for any corporate technicians

Sales Consultant/Service Technician

COMPUTER PROS - Kearney, NE

September 1995 to July 2017

Full time - 40 hrs/wk

Computer equipment sales & repair; Printer repair; Network hardware installation, wiring; Computer setup &

software installation/upgrading; Customer service; experience helping customers with their needs both directly,

and via phone support. Have done onsite customer tech support as well - both residential & commercial.

EDUCATION

B.S. in Biology minor in Computer Science

University of Nebraska, Kearney - Kearney, NE

August 1981 to May 1987

SKILLS

Printer Repair (10+ years), software/OS installation (10+ years)

Dell Repair technician

ADDITIONAL INFORMATION

Have worked some in a variety of areas dealing with computer equipment & servicing said equipment. Have

covered all areas of customers computer needs, from consulting on product purchases, purchasing said

products, setting up & installing, & maintaining product performance

Contact this candidate