DT

Darrell Thomas

Professional Summary

Since **75 i have worked my first job was working for my brickmason uncle and from there i went to school to become a brickmason myself while learning the trade. I as well had a uncle that was a Auto mechanic so i then grow interest in that field so i have been working since i was a kid very strong work athic very good since of direction very dependable neat and organize

Accomplishments

● Achieved [Result] by completing [Task] with accuracy and efficiency.

● Supervised team of [Number] staff members.

● Used Microsoft Excel to develop inventory tracking spreadsheets.

● Achieved [Result] through effectively helping with [Task].

● Documented and resolved [Issue] which led to [Results]. Work History

Self Employed Services - Franchise Owner of Cleaning Baltimore, MD

06/2006 - Current

Managed labor, inventory and overhead costs effectively to maintain business profitability.

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Worked with marketing teams to create print and online advertisements to bring in new customers.

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Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.

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Performed statistical analyses to gather data for operational and forecast team needs.

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● Trained and motivated employees to perform daily business functions. Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.

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Introduced new methods, practices, and systems to reduce turnaround time.

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Conducted target market research to discover customer needs and analyze competitor trends.

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ad0exm@r.postjobfree.com

443-***-****

Windsor Mill, MD 21244

Bold Profile

Skills

● Onsite and remote services

● Cleaning agents

● Automotive detailing

● Fabric treatment

● Exterior waxing

● Relationship building

● Safety standards and protocols

● Teambuilding

● Planning and Coordination

● Decision-Making

Education

03/1994

Lincoln Technical Institute - Baltimore

Columbia, MD

Automotive Technology : Car Repair

05/1981

Pitt Community College

Winterville, NC

Brick Mason Degree: Brickmason

Enterprise Rent-A-Car - Professional Car Detailer

Woodlawn Md

03/2022 - 03/2023

Consulted with customers to assess needs and propose optimal solutions.

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Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.

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Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in [Type] market.

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Recruited and developed successful leadership staff to handle day-to- day business operations.

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Put together realistic budgets based upon costs and fees for successfully operating business.

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Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.

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Expanded business [Number]% by hiring and training staff, finding new locations and marketing franchises to local consumers.

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Assessed damaged materials and notified maintenance personnel of needed repairs.

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Ran business effectively to consistently achieve at least [Number]% of goal each year.

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Conducted audit inspections and independent checks to verify parts and materials.

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● Prepared annual budgets with controls to prevent overages. Used critical thinking to break down problems, evaluate solutions and make decisions

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Resolved problems, improved operations and provided exceptional service

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Proved successful working within tight deadlines and a fast-paced environment

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Demonstrated respect, friendliness and willingness to help wherever needed

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Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

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● Organized and detail-oriented with a strong work ethic Identified issues, analyzed information and provided solutions to problems

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Demonstrated creativity and resourcefulness through the development of innovative solutions

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Educated customers regarding regular maintenance protocols to preserve vehicle condition.

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Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

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Trained new personnel regarding company operations, policies and services.

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Suggested add-on services that would be helpful to customers and improve bottom line.

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● Followed safety guidelines for cleaning vehicles and equipment. Provided exceptional customer service and addressed customer inquiries.

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Applied chemicals and used high-pressure wash and scrubbers to clean rims.

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● Washed cars and trucks daily for auto dealership.

● Washed, waxed, and buffed vehicle bodies for professional shine.

● Applied protective agents, including sealants, to protect surfaces Provided exceptional customer service and addressed customer inquiries

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● Shined vehicle windows and windshields to remove water spots

● Washed, waxed, and buffed vehicle bodies for professional shine

● Polished windows and mirrors of vehicles and equipment

● Inspected vehicles and equipment for visible damage Playing Chess

I've been playing chess for forty eight years

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