Laurynn Baugh
**** * **** **, ******, OK ***** · (832) 496- 5795 ad0ebk@r.postjobfree.com · https://www.linkedin.com/in/laurynnbaugh/
PROFESSIONAL EXPERIENCE
Associate Clinical Research Manager
Jul 2022- Present
PPD – Austin, TX
Actively participates with senior project team members to meet project needs, projections and deadlines.
Oversees organization and accuracy of project documents.
Works with management on understanding departmental needs and improving processes.
Provides support for the study conduct, working directly with study monitor and study subjects.
Oversees data entry, source data QC, EDC data entry and EDC query resolution, lab data verification, subject eligibility status review and subject eligibility notification.
Talent Acquisition Coordinator- Remote
Feb 2022 – Jul 2022
Worldwide Clinical Trials – Austin, TX
Perform administrative and logistical functions to support the interview phase of the recruitment life cycle
Schedule candidate interviews with hiring managers and the interviewing teams through Microsoft Outlook and the applicant tracking system
Schedule interviews via phone, video or in person while securing the appropriate space as needed; manage schedule changes in a timely and efficient manner with appropriate notification to all parties
Greet and escort candidates for interviews
Provided outstanding service and creating a positive interaction with candidates, hiring managers and interview teams throughout the interview scheduling process
Maintain data accuracy within applicant tracking system ensuring real-time information entry
Provided support with job advertisements, social media presence and internal job postings including support of the employee referral bonus program
Process background verifications and follow up with vendors and candidates regarding outstanding verification issues
Assist recruiters and recruitment managers with other miscellaneous recruitment tasks as requested which may include assisting with different projects, coordinating and attending recruitment events (registration, catering, packing/shipping materials, communicate details to attendees prior to the event, assist with advertising, etc.)
Reconcile and assist candidates with expense reimbursement as needed
Key Employee/ Head Bartender
May 2018 – Feb 2020
Gruene Hall – Gruene, TX
Worked in conjunction with senior management on problem identification and resolution -- Functioned as an integral liaison between employee and executive management and responsibly resolved conflicts to buffer further managerial involvement
Delivered highest level of customer service, developed and maintained important client relationships, including many high profile and celebrity clienteles.
Make suggestions based on customer tastes and preferences.
Record and balance cash receipts and prepare cash deposits.
Manager
Jan 2013 – May 2016
River Hofbrau – New Braunfels,TX
Customer Service
Delivered consistent customer experience by adhering to internal operating procedures and company brand guidelines.
Provided information, advice, and assistance to clients with careful consideration to their needs.
Addressed customer complaints and applied appropriate escalation procedures when necessary.
Identified process issues and made recommendations to management on how to improve customer experience.
Sales/Marketing
Researched and kept abreast of product features, special promotions, and industry trends as to build trust and rapport with clients.
Made cross sell and up-sell recommendations, when appropriate, based on customer need.
Assessed customer feedback and buying patterns and made recommendations to management on product gaps and marketing opportunities.
Recommended new products and promotions that increased sales and client usage.
Operations
Prepared shift schedule to ensure adequate staffing levels and adjusted as necessary to accommodate peak and lull capacity times.
Maintained appropriate stock and collaborated with distributors to avoid shortages or over
EDUCATION
Texas State University
San Marcos, Tx
BA- Business, Psychology & Sociology
2013 - 2018
Columbus High School
Columbus, Tx
High School Diploma
May 2011
TECHNICAL SKILLS
Microsoft Office Suite
Microsoft Excel
Customer Relationship Management (Salesforce)
Applicant Tracking System (Gr8 People)
LEADERSHIP, ACTIVITIES & PERSONAL ATTRIBUTES
Stay at home parent for 2.5 years
Volunteered for nonprofit, Arriving at Your Doorstep, Helped families in need.
Volunteered for nonprofit, Tomball Latino Network, Assistant
Proven ability to be innovative, adaptable, and flexible in high paced team environment
Highly dependable, ethical and reliable
A leader that blends advanced organizational, technical and business acumen