Customer Service Call Center

Kellie Gutierrez

Wichita Falls, TX

Authorized to work in the US for any employer

Work Experience

Lead BHT

Red River Hospital - Wichita Falls, TX

August 2019 to Present

To train new staff maintain safety for patients and staff . Keep Q15 and check vitals daily . I also do transport when needed to outings and or to pick up or drop patients off . Soldier

My staff. / hunting Titian - Wichita Falls, TX

March 2018 to February 2019

Soldier pressure switches for the oil field .

House Manager

D&S Community Services - Wichita Falls, TX

October 2017 to February 2018

Managed and maintained the home . Made work schedules past meds assisted in transportation attended monthly meetings.

Monitor

Bible babtist school

January 2014 to March 2017

Baker / cashier

Wfisd

September 2009 to October 2014

Asst. manager,Retail Cashier/Customer Service

Family Dollar

February 2005 to May 2008

Education

Sanford High School

Skills

• Phone . Computers . (10+ years)

• Customer Service (5 years)

• Customer Care

• Call Center

• Customer Support

• CSR

• Driving (2 years)

• Vital Signs (10+ years)

• Caregiving (10+ years)

• Patient Care (10+ years)

• Nursing (10+ years)

• Microsoft Office

Certifications and Licenses

CNA

Did take my CNA. But didn’t keep up with it Do to the jobs I held didn’t require it or include it in pay .. CPR/AED

March 2019 to March 2021

First Aid Certification

Assessments

Work Style: Conscientiousness — Familiar

April 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Attention to Detail — Completed

May 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Problem Solving — Completed

April 2019

Analyzing relevant information when solving problems. Full results: Completed

Delivery Driver — Familiar

April 2019

Interpreting instructions, reading maps, and solving problems. Full results: Familiar

Attention to Detail: Inventory — Familiar

May 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have lots of experience working with people . I am a fast learner and very dependable . I also have experience in house keeping and front desk motel work and fast food . Have worked in numerous health care settings .asst living,nursing home,hospital,group homes etc.

Contact this candidate