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CHRISTY GAGNON
Warrenton, Virginia 20187 540-***-**** christygagnon.cg32@
Professional Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct
patient care and care coordination. Proven ability to remain calm under pressure and skillfully
handle difficult patients and high-stress situations. Consistently developing strong relationships with
patients and families through empathetic communication, respectful attitude and excellent
customer service.
Skills
e Preventative Health * Case Management
© Chronic Disease Management ¢ Home Health Care
¢ Patient Care ¢ Disease Management
Work History
Registered Nurse, Care Manager 05/2014 to Current
Sharecare — Warrenton, Virginia
¢ Establish care plans for eligible CareFirst members, coordinate care between PCP and
specialists for member.
RN, Case Manager 06/2012 to 05/2014
Optum - Reston, Virginia
© Care for hospice and palliative care patients.
RN, Case Manager 11/2011 to 06/2012
HCR Manorcare - Fairfax, Virginia
¢ Care for long term care residents.
RN Supervisor Assistant 01/1995 to 10/2011
Hallmark Home Health Care — Danville, Virginia
¢ Scheduling of and supervision of nurses and CNAs, coordinate services between nurses and
therapies, intake coordination
Education
Bachelor of Science: Nursing
Grand Canyon University - Phoenix, AZ
Currently enrolled
Associate of Science: Nursing 05/1994
Danville Regional Medical Center School of Nursing - Danville, Virginia
Certifications
* Certified Case Manager