Cybersecurity Analyst Customer Service
Resume:
Orfan Bayat
Cybersecurity Analyst
Email: ad0bye@r.postjobfree.com
Summary:
Dedicated Cybersecurity professional with a deep passion for troubleshooting and crafting effective solutions in challenging scenarios. With strong problem-solving and task prioritization skills, I establish positive relationships, consistently surpass goals, and lead teams in the dynamic cybersecurity landscape. My expertise in customer service, time management, and trend tracking positions me as a key contributor in critical environments.
Education:
Cybersecurity, A.A.S.
Northern Virginia Community College
Relevant Coursework: Cybersecurity, Linux Systems Administration, Hardware Troubleshooting, Network Security, Network Attacks & Hacking, Software Design, Automation Programming
Professional Work Experience:
Cybersecurity Analyst
Year Up, Remote
December 2021 – Present
Conducted network traffic analysis to identify and mitigate security threats.
Formulated and enforced security policies compliant with industry standards.
Spearheaded incident responses, ensuring prompt breach containment and comprehensive incident reporting.
Collaborated for vulnerability assessments and penetration testing.
Managed SIEM systems, amplifying threat detection and response.
Implemented a client feedback system, enhancing customer relations and retention.
Periodically audited security to proactively identify and address potential weaknesses.
Utilized Splunk for real-time threat detection, network monitoring, and conducting detailed forensic investigations.
Developed Splunk dashboards and reports to aid in quick data retrieval and threat analysis for the cybersecurity team.
Collaborated with other teams to ensure Splunk integration and data normalization for consistent security analytics.
Cybersecurity Analyst
FNF Consulting LLC, Leesburg, VA
2020 – 2021
Collaborated with IT teams on robust cybersecurity strategies.
Conducted vulnerability assessments, suggesting pertinent mitigation actions.
Managed essential security tools such as firewalls and intrusion detection systems.
Provided timely responses to security incidents, analyzing their root causes.
Facilitated staff training on cybersecurity best practices.
Kept abreast with emerging cybersecurity threats and trends.
Coordinated with external partners to ensure consistent application of security measures.
Orchestrated cybersecurity projects from inception to fruition.
Contributed to the development of disaster recovery plans.
Utilized Splunk for real-time threat detection, network monitoring, and conducting detailed forensic investigations.
Developed Splunk dashboards and reports to aid in quick data retrieval and threat analysis for the cybersecurity team.
Collaborated with other teams to ensure Splunk integration and data normalization for consistent security analytics.
Data Center Technician
Amazon Web Services (AWS), Sterling, VA
2019 – 2020
Assembled, deployed, and addressed issues with PC and server hardware components.
Administered routine maintenance and hardware upgrades, enhancing system performance.
Utilized diverse techniques for troubleshooting software and equipment concerns.
Analyzed breach attempts to refine cybersecurity approaches.
Configured security settings and access controls.
Partnered with IT professionals, streamlining operations and ensuring compliance.
Skills/Strengths/Software:
Technical:
Operating Systems: Microsoft Windows OS (Windows 7, 10, and 11), Linux Systems Administration, RHEL 6 and 7
Tools & Platforms: Active Directory, Microsoft Office Suite, SIEM Systems, Splunk
Cybersecurity: Penetration Testing, Threat Analysis, Vulnerability Assessments, Intrusion Detection Systems, Incident Response, Firewall Management, Endpoint Security
Soft Skills:
Communication: Fluent in both English and Farsi
Collaboration
Problem Solving
Detail-Oriented
Time Management
Customer Service
Certificates:
CompTIA Security+
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