Operations Management Process Improvement
Resume:
Jay D. Holland
512-***-**** - ad0bwp@r.postjobfree.com –www.linkedin.com/in/jaydholland
Operations Management
Facilities … Maintenance … Equipment … Inventory … Vendors & Subcontractors … Best Practices … EHS … HAZMAT Extensive experience in all aspects of Facility Operations. Proven ability to manage multiple functions, complete complex projects and resolve critical issues in a timely manner. Develop policies that ensure quality as well as processes and procedures that improve productivity, safety and operational effectiveness while reducing costs.
Facility & Property Management
Building & Maintenance Inspections
Vendor & Subcontractor Management
Continuous Process Improvement
Budget & Cost Controls
Risk Assessment & Avoidance
Environmental & Safety Assurance
Field Testing & Management
Equipment & Inventory Management
Operations Analysis & Consulting
Quality Assurance - Best Practices
Project Planning & Management
Policies & Procedures
Regulatory Compliance
Workforce Planning & Scheduling
Contract & Agreement Negotiations
Customer Relations & Support
Organizational Development
Recognized for building proactive teams and developing positive relationships in and outside of the organization. Adamant about providing the highest level of customer service and operational excellence. Excellent communications, negotiations, organizational and analytical skills. US ARMY Veteran. Selected Career Highlights
• Deployed out to the field for 30 day periods in -50 below zero in Fairbanks Alaska to perform aircraft maintenance on helicopters. Ensured all units were in full operating condition conducted inspections and initiated corrective action.
• Initiated processes and procedures at American Airlines ensuring compliance with all regulatory agencies as well as adhering to all company maintenance and safety procedures.
• While at a power plant at Austin Energy, initiated innovative processes and procedures that improved quality, productivity and overall operational effectiveness.
• Saved over $300,000 in a ten year period involving the building of a custom home using personal skills as well as coordinating the activity of various subcontractors. Finished product is now worth over $750,000.
• At GE aircraft engines as a maintenance tech, invented a new tool to use on engines that improved reliability, consistency and significantly reduced labor hours
Professional Experience
Zachary Scott Theatre. 2016-present
Facility Manager
Overall responsibility to plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for facility maintenance. Established schedules and methods for providing facility maintenance services; identify resource needs; review needs with appropriate management staff, allocate resources accordingly.
Specific Responsibilities Included:
§ Development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.
§ Preparation and administration of the facility maintenance budget; submit budget recommendations; monitor expenditures; prepare cost estimates; submit justifications for equipment; monitor budget expenditures.
§ Monitored and controlled supplies and equipment; order supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services.
§ Trained professionals management level personnel in various facets of facility maintenance and safety methods, procedures, and techniques.
§ Develop and organize preventative maintenance and safety inspection programs for all facilities and equipment.
§ Coordinated construction projects, remodels, and other special projects. Assisted in the preparation of various contracts, requests for proposals, and reports.
Jay D. Holland
Resume, Page Two
University Village Memory Care & Assisted Living, 2016 Facilities Maintenance Manager
Overseeing all of the maintenance of the center. Coordinate and supervise the maintenance staff and actively participates in the maintenance of the physical condition of the entire center while promoting resident satisfaction. Our maintenance team is very customer service driven that create a lasting influence on visitors, prospects, and residents.
Specific Responsibilities Include:
§ Perform maintenance duties maintenance including plumbing, electrical, HVAC in the most cost effective manner, Coordinate maintenance staff into a priority work schedule, Ensures the completion of all service requests, Order necessary supplies and parts within budgetary guidelines, ensure that all keys are kept properly. Schedule and manage subcontractors.
§ Directs all general and routine maintenance in the center, inspect center continuously, recording and correcting deficiencies.
§ Maintain a service oriented environment by exhibiting a professional appearance and attitude. Senior Care Centers, 2015 -2016
Maintenance Director
Oversaw all maintenance activities of the center. Coordinate and supervise the maintenance staff and actively participates in the maintenance of the physical condition of the entire center while promoting resident satisfaction. Specific Responsibilities Included:
§ Performs all general and routine maintenance in the center, inspect center continuously, recording and correcting deficiencies.
§ Perform maintenance duties maintenance including plumbing, electrical, hvac in the most cost effective manner, Coordinate maintenance staff into a priority work schedule, Ensures the completion of all service requests, Order necessary supplies and parts within budgetary guidelines, ensure that all keys are kept properly. Schedule and manage subcontractors.
§ Maintain a service oriented environment by exhibiting a professional appearance and attitude. Professional Experience (Continued)
Texas Blues Museum Inc., 1995-2015
Facility Maintenance Manager
Overall responsibility to plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for facility maintenance. Established schedules and methods for providing facility maintenance services; identify resource needs; review needs with appropriate management staff, allocate resources accordingly.
Specific Responsibilities Included:
§ Development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.
§ Preparation and administration of the facility maintenance budget; submit budget recommendations; monitor expenditures; prepare cost estimates; submit justifications for equipment; monitor budget expenditures.
§ Monitored and controlled supplies and equipment; order supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services.
§ Trained professionals management level personnel in various facets of facility maintenance and safety methods, procedures, and techniques.
§ Develop and organize preventative maintenance and safety inspection programs for all facilities and equipment.
§ Coordinated construction projects, remodels, and other special projects. Assisted in the preparation of various contracts, requests for proposals, and reports.
American Airlines, 1997-2014
Aircraft Mechanic
Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components. Inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation. Maintain repair logs, documenting all preventive and corrective aircraft maintenance. GE Aircraft Engines/LM Engines
Power Plant Mechanic
Lockheed Aircraft Service
Aircraft Maintenance Manager
US ARMY
Helicopter Power Train Repair Mechanic
Education & Training
Northrop Rice Aviation Inglewood, CA
FAA approved Airframe and power plant (75 Semester units with 3.6 GPA). US ARMY Aviation School Fort Eustis, VA
References Provided Upon Establishment Of Mutual Interest
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