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Customer Service Public Schools

Location:
Rockville, MD
Posted:
October 12, 2023

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Resume:

Samuel J. Daniels

**** ****** **.**,#**. Washington DC 20010, Cell 202-***-****, email ad0b5d@r.postjobfree.com

Summary of Qualifications

Exceptional interpersonal skills

Highly functioning diverse skill in multi-tasking

Superior ability to work with a team and effectively provide superior services for internal and external clients

Areas of Expertise

Customer service oriented, responsible, team member

Operation of all general office equipment

Ability to learn all organization structure, strategic plans and other job related responsibilities

Professional Accomplishments

UPS/Driver/Helper

Laurel, Maryland 12/16 -Current

Assist Driver to deliver packages on scheduled times in compliance with all UPS guidelines

Communicating at all times with excellent customer contact skill

Possess DOT physical exam current certification; valid driver’s license (MD,USA)

Ability to continually do extensive lifting, lowering, carrying, walking packages 25- 70+ lbs. in a very physical and fast paced environment

Pro Temp Custodian

Montgomery County Public Schools, Rockville MD 10/12 – 04/16

Performed duties and cashier using the computerized accounting system, assisted in the preparation, serving, of food to students, staff, guests in a sanitary, efficient, and friendly manner and environment according to State Food Handler Permit regulations

Maintain kitchen and serving areas using knowledge of sanitation standards, and chemical use in the kitchen

Providing significant contribution to the school offering professional services wherever and whenever necessary to ensure the success of the Montgomery county Public School systems goals in all assigned satellite schools

Samuel J. Daniels

229 Longfellow Street NW, Washington DC 20011, Cell 808-***-****, email ad0b5d@r.postjobfree.com

On Call Event Staff

The George Washington University, Washington DC 03/09 -08/09

Responsible for set-up an breakdown for events

Enforced policies and procedures of the venue

Welcomed guests, addressing questions and concerns, allowing appropriate entry into the venue and directing guests in the general area of their seat

Provided friendly and courteous customer service, assisting guests with disabilities

Surveyed immediate work areas prior to guests entry for any hazards that may exist, keeping the aisles and rows clear according to the fire marshal regulations to include knowing the evacuation routes in case of an emergency

Residential Aide Counselor

Community Multicultural Services, Silver Spring MD 10-08-05-09

Ensure safety of clients at all times

Supervise participants, articulating program rules and expectations

Fairly and consistently enforce program rules

Establish good relationships with participants by initiating conversations, conducting residential meetings

Promoting a sense of community by teaching and modeling cooperation, respect, and responsibility in the residential living environment; encouraging participants to interact with one another and creating opportunities for them to do so

Facilitate participant problem solving through active listening, guidance, and conflict mediation

Seek assistance when needed from colleagues and supervisors

Driver/Warehouse Assistant

Audio Visual Head Quarters, Lanham MD 10-05-04-07

Prepare and complete orders for delivery or pickup according to schedule; load, pack, wrap, label, ship

Receive and process warehouse stock products; pick, unload, label, store products

Perform inventory controls; maintaining quality standards high for audits

Complete diary logs into inventory, report discrepancies

Operate and maintain preventively warehouse vehicles and equipment

Follow quality service standards and comply with procedures, rules and regulations

Education

High School Diploma Northwestern High School 9/2000

Samuel J. Daniels

229 Longfellow Street NW, Washington DC 20011, Cell 808-***-****, email ad0b5d@r.postjobfree.com

Professional References

Penelope Lillianna Garcia Cell 202-***-****

Email ad0b5d@r.postjobfree.com

Bo Sampson Cell 202-***-****

Damion Hopkinson Cell 202-***-****

Email ad0b5d@r.postjobfree.com



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