Ana Barragan

Multi-tasking Executive professional with outstanding telephone, scheduling

and customer service skills.

*** * ******** **

Coalinga, CA 93210

279-***-****

ad0asz@r.postjobfree.com

EXPERIENCE

Allied Universal Private Security, Sacramento, CA — Security Professional

August 2019 - PRESENT

- Monitor daily activities and deter crime on public roads.

-Patrol roadways (stops), promoting a clean and safe environment for residents, Complete reports by recording observations, information, occurrences and surveillance activities Report maintenance needs on the homeowner association through a smart phone app.

- Monitor public safety radio channels and using the same to coordinate emergency service Remain in compliance with local, state and federal regulations.

-Assist residents in preventing unwanted activity and enforcing community guidelines.

Builders Fence Co Inc., Sacramento, CA — Inside Sales Representative

January 2019 - July 2020

-Serviced and sold fencing material to existing and qualified accounts in a fast paced environment, received orders in person and over the phone or by email, and established new accounts as well as providing quality customer satisfaction.

-Answered an average of 70-80 calls per day, then addressed customer inquiries, solving problems and providing new product information.

-Kept management updated by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly sales reports.

-Provided daily quotes as requested by customers and completed typed orders ensuring that all items sold met the gross profit requirements by management.

-Contributed to team effort by accomplishing sales results as needed. SKILLS

-Excellent communication

skills

-Attention to detail

-Team building

-Multi-line phone proficiency

-Invoice processing

LANGUAGES

English, Spanish

Access Dental Services, Sacramento, CA— Patient Account Coordinator

March 2018 - January 2019

-Strategically, managed existing commercial insurance accounts based on regional dental office assignments.

-Communicated with existing and prospective patients via phone, email or chat to establish, develop and maintain dental care relationships.

-Served as main point of contact for incoming commercial fee-for-service patient phone communications via call queue at corporate office.

-Scheduled appointments as per office templates and guidelines, update accounts with current patient information and insurance.

-Provided excellent customer service resulting in well informed and impressed patients committed to honoring their care appointments.

-Increased patient growth by establishing new patients and retaining existing patients.

Volt Workforce Solutions, Elk Grove, CA— Material Handler March 2014 - October 2016

-Made and revised set ups on test strands previously calibrated by other staff before proceeding daily work functions.

-Inspected and tested components, assemblies and power tools. Obtained appropriate tooling and fixtures.

-Set up and tested monitors and calculators and recorded test data per engineering and quality specifications..

-Disassembled, reassembled and corrected changeover on mobile devices. Macy's, Sacramento, CA— Sales Associate

November 2013 - January 2014

-Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company’s mission and values.

-Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.

-Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

-Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

EDUCATION

Luther Burbank High School, Sacramento, CA — High School Diploma

September 2008 - June 2012

High School Diploma Completed

Center for Employment Training, Sacramento, Ca —

Medical Administrative Assistant Certificate

January 2013 - August 2013

Medical Administrative Assistance Certificate completed Sacramento Security Training, Sacramento, Ca — Guard Card

May 2018 - December 2018

Guard Card certifications completed

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