TRUONG
ad0a1i@r.postjobfree.com · 678-***-****
I AM A PEOPLE-ORIENTED CANDIDATE WITH 10+ YEARS OF EXPERIENCE IN DIVERSE AND CHALLENGING ENVIRONMENTS SEEKING A NEW CAREER WITH A REPUTABLE ESTABLISHMENT. MY GOAL IS TO CONTINUE UTILIZING MY EXPERIENCE, EXPERTISE, AND SKILLS WHILE FURTHERING MY KNOWLEDGE AND EDUCATION IN MASSAGE THERAPY AS PART OF A GROWING COMPANY. I AM DEDICATED AND WILLING TO LEARN NEW SKILLS AND TECHNIQUES THAT WILL BENEFIT MY CLIENTS AND ALLOW THEM TO EXPERIENCE WELLNESS AND HEALING.
SUMMARY OF QUALIFICATIONS & AREA OF EXPERTISE
• Excellent customer service, interpersonal and communication skills
• Strong organizational, written, and verbal communication skills
• Highly dedicated and persistent in achieving excellence
• Establish rapport with patients and clients through open communication and kindness
• Extensive knowledge in Swedish massage, deep tissue (neuromuscular), hot stone, reflexology, trio-reflexology, pre-natal, Thai massage, certified and specialized in oncology massage (OM), certified lymphatic drainage therapy (LDT), and certified craniosacral therapy (CST)
• Objective reviews of patients and clients care and needs
• Possess extensive knowledge in various areas of administration and business management
• Team oriented and works well with others in the work environment
EXPERIENCE
OCTOBER 2020 – MARCH 2021
MASSAGE THERAPIST, PEARL’S SPA AND BOUTIQUE
• Responsible for providing professional massages to clients, including aromatherapy, reflexology, hot stone, and deep tissue massage
• Provided therapeutic massage services and body treatments using different modalities
• Performed all other job-related duties as requested by management
• Maintained professional and ethical boundaries at all times in all work environments
AUGUST 2012 – MAY 2017
OWNER/MASSAGE THERAPIST, JSPA MASSAGE
• Performed various massage techniques such as aromatherapy, deep tissue massage, hot stone, reflexology, Swedish massage, neuromuscular massage therapy, sports massage, and trigger point massage
• Performed assessments, evaluation, and established therapeutic and functional goals for clients
• Provided excellent customer service to clients
• Communicated effectively with employees and clients
• Managed a team of 5+ staff members, oversaw facility maintenances, created and promoted campaigns
• Provided a safe and clean environment for staff members and clients
June 2011 – May 2012
Exhale Spa, Midtown
• Provided effective massage therapy to clients
• Excellent customer service
• Designed specific sessions based on client’s individual needs
• Developed and maintained an amazing rapport with clients
• Observed client reactions to massage and modified as necessary
May 2009 – May 2011
Massage Therapist and Esthetician, Spa Sydell
• Provided effective massage therapy to clients
• Educated clients on various massage techniques and treatments
• Designed specific sessions based on client’s individual needs
• Observed client reactions to massage and modified as necessary
November 2008 – May 2009
Massage Therapist, Esthetician, and Nail Technician, Kim’s Day Spa
• Provided professional manicure and pedicure services to customers and worked closely with them to ensure compliance with their needs
• Cleaned and maintained a safe and clean work environment for clients
• Shaped and smoothed nails, applied nail polish and artificial nails
• Performed effective massage techniques to clients and developed massage goals for clients
May 2001- February 2006
Massage Therapist, Esthetician, and Nail Technician, Self-Employed
• Provided effective massage techniques to clients
• Provided professional manicures and pedicures to customers
• Developed rapport with clients
• Ensured a safe and clean work environment
October 1996 - September 2002
Supervisor of Bioprostheses, Cryolife
• Responsible for overseeing assigned tasks
• Addressed conflicts and problems among employee members
• Worked well with other members
September 1991-October 1994
Heart Valves Assembler, Bravo Cardiovascular
• Worked closely and proactively with the team to provide assistance and help with initiatives
• Performed and assisted with equipment and material test studies
• Team player with good interpersonal skills
• Complied with company’s policy and procedures on maintenance and cleanliness to ensure product safety
• Knowledge of tissue/valve characteristic and defects according to established quality and assembly procedure
EDUCATION
2006 – 2010 BACHELOR OF SCIENCE IN PSYCHOLOGY
KENNESAW STATE UNIVERSITY
Graduated July 2010
GPA: 3.0
2005-2006 Smyrna Therapeutic Massage Institute
Smyrna, GA
Certified and Licensed Massage Therapist
License No. MT004783
2001-2002 Kennesaw State University, Kennesaw, GA
Major: Business Management
1994-1995 Golden West College
Huntington Beach, CA
Certified and Licensed Master Cosmetologist
License No. CO100936
1989-1990 Xavier University, New Orleans, LA
Major: Pharmacy, One year in College of Pharmacy
1987-1988 Delgado Community College
Major: Pre-Pharmacy and General Study
1985-1986 Cypress College, Cypress, CA
Major: Pre-Pharmacy
CERTIFICATIONS
COSMOTOLOGY CERTIFICATION
EXPIRATION: MARCH 2022
MASSAGE THERAPIST CERTIFICATION
EXPIRATION: OCTOBER 2022
SKILLS
• Interpersonal and communication skills
• Observational skills
• Customer service
• Time management
• Patient Care
• Teamwork
• Leadership skills
• Dependable
• Active listening
• Management skills
ACTIVITIES/VOLUNTEER
2009 – 2011 CAMP SUNSHINE
• Performed massages on pediatric cancer patients
• Ensured patient safety while providing excellent patient care
• Developed a treatment plan and educated patient’s family members on types of massage for specific clients/patients
2007 – 2008 Daybreaks Village Assisted Living Facility
• Performed massages on elderly patients
• Ensured patient safety and cleanliness of environment
• Provided outstanding patient care to members of the facility
• Developed and proposed client treatment plans for each patient to increase wellness maintenance