Customer Service Delivery Driver

CLINTISHA SPELL-BAKER

SUMMARY

SKILLS

●Internet Research, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Word, Certified Cardiopulmonary Resuscitation & First Aid (CPR/FA), American Cross, 2013.

EXPERIENCE

Nov 2020 – April 2021

Delivery Driver/ Picker,Packer

●Met at pick up spot every morning to get truck and routes

●Picked up the packages and everything needed to start routes

●Scanned /delivered packages to the right address

●Reported back after finishing delivery routes, and either helped another worker or went back to the station

●Returned bags to the station

●Dropped the truck off to clean it, and delivered the other supplies.

●Picker/Packer -i walked up and down the aisle picked up packages and put them in the right bin

Allied Universal April 2020 - Aug 2020

Security/Officer

●Patrolled the site.

●Checked tractors and trailers.

●Cleaned the station.

●Patrolled the tower.

●Patrolled traffic.

●Asked Covid questions.

Maximus Dec 2019 – Aug 2021

Call center/Customer Service/Medicaid /WFH

●Answered calls.

●Helped others with their prescriptions and or Medicaid.

●Experienced with keyboards.

●Upheld excellent customer service.

Diversity

Dec 2018 – Oct 2019

Direct Support Professional/Overnight

●Support people with disabilities to participate in their communities

●Support related to employment

●Help get ready for bed make sure everyone was fed

MCV Jun 2018 - Sep 2018

Meal Prep

●Prepared meal for patients at the hospital.

●Delivered the meals to patients.

●Greeted the employees, visitors, and patients as delivery were made.

●Picked up trays from patients’ room.

●Cleaned patients area and work area before end of shift.

Concentrix Apr 2018 - Jun 2018

Call Center

●Handled incoming and outgoing calls, emails

●Greeted customers as they call or answer the phone

●Assisted customers with service.

●Cleaned workstation everyday

EDUCATION

High School Diploma

John Marshall High School

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