Technical Support Project Management

Rhonda Durmire

*** *** ****** **

Taylorsville NC 28681

828-***-****

Education

- Google classroom and Coursea online courses

- expected graduation early 2024

- Degree: api testing

- Major: api tester

Relevant Coursework

- Introduction to Computer Programming: Learned the basics of programming concepts and syntax, gained proficiency in writing code in Java, C++, and Python.

- Data Structures and Algorithms: Acquired knowledge and practical skills in implementing and analyzing various data structures and algorithms.

- Systems Analysis and Design: Studied the process of designing and developing software systems, including requirements gathering, system modeling, and project management.

- Computer Networks: Explored the fundamentals of computer networks, including protocols, network architectures, and network security.

- Web Development: Learned HTML, CSS, and JavaScript to create interactive and responsive web applications.

Skills

- Technical Support: Possess a solid understanding of technical support and troubleshooting techniques, enabling effective problem-solving and issue resolution.

- Linux Operating System: Familiarity with the Linux operating system and command-line basics, including navigation, file management, and scripting.

- Software Installation and Package Management: Experience in installing software packages in Linux and managing dependencies using package managers.

- API Development and Testing: Proficient in creating and testing APIs using tools like Postman for seamless communication between software applications.

- Accessibility Testing: Familiarity with testing for web accessibility using tools like accessibility insights to ensure inclusivity and usability.

References

Available upon request.

Contact this candidate