Professional Summary:

Salesforce Certified Senior Lightning Web Components Developer with Around 10 years’ experience in all Software Development Life Cycle (SDLC) phases from requirement gathering to analysis, design, development, implementation, and enhancement of projects in Salesforce. Around 6 years of experience in implementation and design of Salesforce LWC, Salesforce Lightning Developer Salesforce CPQ and Force.com platform with proficiency in using Java, Scripting languages and 5 years of experience in Salesforce Admin. Facilitate communication between Business owners and Development team to produce effective project outcome. Strong interpersonal communication, time management, process optimizations and Problem-solving skills with detail orientation in the technology arena.

Experience on Lightning Web components (LWC) with Visual Studio and Experience in Salesforce Business Analysis.

Experience in building Lightning components using two programming models: Lightning Web Components, and the original model, Aura Components.

Experience with Salesforce Lightning security and performance features. Working Knowledge of Financial Service Cloud or Sales Cloud.

Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide,

functionality to the visual pages.

Experience with Model View Controller (MVC) architecture and component-based architecture.

Experience in discovering how Financial Service Cloud helps retail, premier, and business banks digitally transform engagements to become the bank that customers love.

Worked on improvement, execution and update zeroing in on Community Cloud, Sales cloud and Service cloud and Financial Cloud also. I have been intended for high-contact customer relationship the executives.

DocuSign CLM (Contract Lifecycle Management) for Salesforce allows to streamline the contract lifecycle by orchestrating complex workflows, automating manual tasks, and eliminating unnecessary risk.

It enables anybody interacting with customers to convey the customized, proactive assistance that customer expects.

Experience in CRM business processes like Forecasting, Lead Management, Pipeline Management, Account Management, Campaign Management and Case Management Managed the Salesforce.com CRM application.

Configured Salesforce.com to meet business requirements - including fields, page layouts,

workflows, approvals and validation rules.

Skilled in creating Functional dashboards and reports, trained over 2500+ users on Salesforce and increased revenue with 23% by integrating product tools.

Experienced with Lightning UI development and working on Lightning Process Builder.

Hands on experience on Sales force Lightening and Communities.

Experienced in designing, developing, testing, and deploying applications.

Expertise in developing various SFDC implementations covering Sales Cloud and Service Cloud.

Extensively worked on Salesforce.com sandbox and production environment including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool, ANT Migration Tool, and Change Set.

Experienced in Service Cloud, Sales Cloud, Collaboration Cloud for all partner portal, customer portal.

In-depth knowledge in Product setup, Product Options, Product configuration & rules, Pricing, Discounting, and Quote templates in Steel brick CPQ.

Expertise in development using Visual Force and Apex classes, Apex Triggers, Approval Processes, SOQL, SOSL, WSDL, Web Services API, experience in creation and maintaining Batch jobs and Scheduled jobs and custom user interfaces using HTML and Apex tags.

Extensive Knowledge in Design and Development of User Interfaces using HTML, DHTML, AJAX, XML, XSL.

Experienced in AJAX, its art of exchanging data between server and client without reloading the complete web page. Visualforce has inbuilt support for the AJAX.

Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs,

Components, Visual Force Pages to suit to the needs of the application.

Experience in JIRA which ability to track project progress from time to time.

Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles, Permission Sets, Role Hierarchy and configured the permissions based on the organizational hierarchy.

Developed Visualforce pages, components, created tabs and views and designed the pages using style sheets.

Experience in administration, Flosum, configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform

Ability to solve logical problems for highly technical applications, GIT, Jenkins and deployment tool.

Experience in data migration using Import wizard and Apex Data Loader.

Data Load for SDFC standard objects, custom objects.

Understanding of data design, relational databases, architecture, and data modeling.

Used different data tools like Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.

Certifications and Education

Certified Salesforce Administrator (201)

Certified Salesforce Platform Developer (PD1)

Certified Salesforce Platform Developer (PDII)

Certified Salesforce Sales Cloud Consultant

Certified Salesforce Service Cloud Consultant

Salesforce Trail Head Rank: Adventurer

Salesforce Trailhead points: 44,175

Salesforce Trailhead Trails: 20

Salesforce Trailhead Super badge: -

1.Apex Specialist

2.Aura Components Specialist

3.Data Integration Specialist

4.Advanced Apex Specialist

Technical Skills:

Salesforce Technologies

Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual force Pages / Components, Apex Web Services, Apex Custom Controllers and Extension, Salesforce API, SOAP, Salesforce CPQ, Workflow Approvals, Dashboards, Custom Objects, Case Management Automation, Integration, Siebel, Omni, Flosum, Salesforce Skills-User Management, User Experience Design, User Training &Adoption, Jenkins, JIRA, User Profiles& Permissions, Email Services, CLM, Data Management, Validation Rules, Workflow Rules, Duplicate Management, Approval Processes, Actionable Data, AJAX, database, data design, Field Customization, CI/CD tools, Security, Health Check, Field-Level-Security, Goals, page layouts, Oriented Stats, Business Insights, Salesforce Business Analysis Skills, Leadership Skills, Project Management Skills, Force.com IDE, Eclipse, SOQL, SOSL, CRM, Custom objects, S-Controls, Lightning Web Components and Sandbox development.

Salesforce Tools

Eclipse, Force.com IDE, Explorer, Apex Data Loader, Force.com Platform (Sandbox and Production).

Analytics Tools

Tableau 8.2

Languages

Apex, C, C++, Java

Web Technologies

Web Services, Java Script, XML, HTML, CSS, WSDL

Database

SQL, Oracle 8i/9i/10g, SQL Server

Operating Systems

Windows NT / 2000 / XP Pro / Vista / 7, Windows Server 2000 / 2003 / 2008, Linux Red Hat/SUSE/Mint/ Ubuntu/ Free BSD, OS X

Documentation Tools

MS Office, MS Visio Pro, Adobe FrameMaker, Snag IT

BIG DATA Ecosystems

Hadoop, HDFS, MapReduce, HBase, PIG, HIVE, Zookeeper, Sqoop, Oozie, Hue, Flume, MongoDB, Mahout

Professional Experience:

Salesforce Engineer II May 2023 – Till Date

Panw, CA.

Participated in sprint planning sessions to get requirements regarding stories, discussing story points and the status of the current items. Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Force.com API, and Web Services.

Involved in migrating data into the Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.

Maintained user roles, security, profiles, and workflow rules wherever necessary. Created a detailed data mapping document for integrating various systems with Salesforce.com.

Written Test classes to improve overall Code Coverage for Production

Enforcing the quality of design and deliveries

Production Support of functional issues by identifying underlying problems, analyzing potential solutions, and implementing system resolutions

Configured reports, dashboards, and processes to continuously monitor data quality and integrity and assist users with report design and management.

Making data management using the Data Loader tool and thus making the insert, delete, and Upsert operations on the data

Configured Duplicate rules on contacts, built custom objects, Page Layouts, Record Types, Process Builder, and Validations

Installed and configured the Conga Composer App exchange product.

Managing support tickets using Cases, improved case resolution time by 10%

Implementing different types of custom fields like Pick lists, Formula fields, Hierarchal, Lookup, Master-detail, and many-to-many relationships.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.

Integrate Salesforce with Informatics on Demand for the proper mappings, extraction, and transformation of data.

Administered and monitored the company's Salesforce CRM application

Written SOQL, and SOSL queries with consideration to Governor Limits for the data manipulation needs of the application using platform database objects in Apex Classes and Apex Triggers.

Customized the Organization profiles, and created custom objects, custom fields, formula fields, and page layouts for different profiles by defining different record types.

Collaborated with the QA team in reviewing and validating test plans and test cases and ensuring that the application meets user requirements.

Implemented Approval Process as per business requirements.

Implemented Scheduler class to delete past 6 months’ data from chatter posts

Administered the sandbox creations, maintenance, and salesforce release.

Developed and communicated a schedule for future releases/enhancements. Involved in data import into SFDC using Apex Data Loader through CSV files.

Environment: SOQL, SOSL, CRM, jira, Html, Workflow, My SQL Server, Omni-Channel, Apex Language, Email Services, DML statements, Approval Processes, Sandbox data loading, Eclipse IDE Plug-in, Windows, Custom Fields, Triggers, Workflows Rules, Validation Rules.

Senior Salesforce Admin/ Developer August 2022 – March 2023

Mphasis/JPMC

Developing customized solutions using Apex, Visualforce, and Lightning components to meet business requirements.

Creating, modifying, and testing custom objects, fields, and layouts in Salesforce.

Building integrations with external systems using APIs and web services.

Designing and developing complex workflows, approval processes, and triggers.

Writing and executing test classes to ensure code coverage and functionality.

Providing technical guidance and support to other team members and end-users.

Creating and maintaining technical documentation for developed solutions.

Participating in design and code reviews to ensure best practices and maintain code quality.

Debugging and troubleshooting production issues, including writing and executing data fixes.

Implementing security controls and monitoring for data protection and privacy compliance.

Developing and managing deployment processes for code and configuration changes.

Managing source code in a version control system, such as Git or SVN.

Collaborating with stakeholders to gather and analyse business requirements.

Staying up to date with the latest Salesforce releases and technologies.

Participating in training and development activities to enhance technical skills.

Managing user accounts, profiles, roles, and permissions in Salesforce.

Creating and maintaining custom objects, fields, and page layouts in Salesforce.

Configuring and customizing standard Salesforce functionality to meet business requirements.

Creating and managing reports and dashboards to provide insights into sales and marketing performance.

Implementing and managing workflow rules and approval processes in Salesforce.

Creating and managing email templates and campaigns in Salesforce Marketing Cloud.

Managing data quality and ensuring data accuracy in Salesforce.

Providing end-user support and training for Salesforce users.

Collaborating with cross-functional teams to identify and prioritize system enhancements.

Maintaining and monitoring system performance, including identifying and troubleshooting issues.

Managing backups and data recovery processes in Salesforce.

Managing deployment processes for changes to Salesforce.

Staying up to date with the latest Salesforce features and enhancements to maximize the value of the platform.

Ensuring compliance with data protection and privacy regulations.

Managing integration with other systems and tools used within the organization.

Creating custom objects, fields, and layouts in Salesforce to meet business requirements.

Developing Apex code to customize Salesforce functionality.

Developing Visualforce pages to create custom interfaces for users.

Creating and managing workflows and approvals in Salesforce.

Designing and developing reports and dashboards to provide insights into sales and marketing performance.

Integrating Salesforce with other systems using APIs and third-party integrations.

Managing user accounts, profiles, and security settings in Salesforce.

Developing and managing email templates and campaigns in Salesforce Marketing Cloud.

Creating and managing data imports and exports to/from Salesforce.

Providing end-user support and training for Salesforce users.

Collaborating with cross-functional teams to identify and prioritize system enhancements.

Managing the deployment process for changes to Salesforce.

Monitoring system performance and troubleshooting issues.

Maintaining data quality and ensuring data accuracy in Salesforce.

Staying up to date with the latest Salesforce features and enhancements to maximize the value of the platform.

Environment: Financial Service Cloud, LWC, Visualforce, Lightning Components, Communities, Journey Builder, Visual Studio, Email Campaign Saleforce.com platform, CRM, My SQL Server, Omni-Channel, Apex Language, Email Services, DML statements, SOQL, SOSL, Data Loader, Flosum, HTML,, JIRA, Flosum, page layouts, database, Workflow, Approvals, Reports, Jenkins, Visual Force (Pages, Component, Controllers), Custom Objects, SOAP, Custom Tabs, Approval Processes, Sandbox data loading, Eclipse IDE Plug-in, Windows, Custom Fields, Triggers, Workflows Rules, Validation Rules.

Senior Salesforce Lightning Developer February 2019 – July 2022

Cisco, CA

Responsibilities:

Worked closely with business users, analysts for requirements understanding, analyzing, and preparing technical document for the functional requirements and use LWC to increase application performance.

Worked with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Experience with Salesforce Lightning security and performance features. Working Knowledge of Financial Service Cloud or Sales Cloud. Consistently Appling learned processes, procedures, and workflows to include (however not limited to) the software development lifecycle and/or release processes.

implemented complex workflow rules and approval processes to automate business processes like updating fields, sending E-mail alerts.

Performed complex AJAX requests to rerender and toggle the components of visual force page.

Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.

Contract lifecycle management (CLM) is the management of an organization's contracts from initiation through execution, performance, and renewal/expiry.

Experienced working with various AppExchange products and CPQ products like Salesforce CPQ (formerly Steel Brick CPQ) and APPTUS CPQ.

ustomized SFDC fields, page layouts, record types, searching, list views, queues, reports, and

dashboards.

Expertise in developing, deploying and integrating Salesforce.com CRM

Followed iterative software development methodology and contributed to all phases of the

software development lifecycle and support.

Expertise in creating effortless experiences that not only increase customer satisfaction, but also grow wallet share by seamlessly connecting al communication channels and lines of business.

Built Lightning components using two programming models: Lightning Web Components, and the original model, Aura Components.

Knowledge on CI (Continuous Integration), CD (Continuous deliver) models using GitHub, CPQ and Jenkins.

Provided development, implementation, and updating focusing on Sales cloud and Service cloud.

Working on Lightning Web Components, security, lightning Data Service, Base lightning Components, Templates, Custom elements, Shadow DOM, Modules, Standard events, and Standard Elements Rendering.

Configured and maintain User profiles, role hierarchy, sharing rules and Security, Password policies,

Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts,

Workflow Alerts, Actions, Reports and Approval Processes.

Involved in writing procedures and Packages for Report Generation using Oracle as Database.

Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.

Used Jira in a project, it’s a tool that helps to plan, prioritize, and track issues and used as a bug-tracking and reporting tool.

Salesforce is CRM platform that gives teams a single and shared view of every customer.

Experience in Continuous Integration and Continuous Deployment using Jenkins, Ansible and GitHub.

Used the sandbox for unit testing and assisted Business Users in CRM Deployment validation testing.

experience in developing Client - specific solutions on force.com platform using Apex Classes and

Triggers, Web service API, salesForce.com IDE, Validation rules, SOQL and SOSL, CPQ, Sound knowledge on Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.

Experience in Flosum, it is a complete native end-to-end CI/CD release management solution that handles the full development lifecycle including merging components, version control, continuous deployments, static code analysis, user story management & regression testing.

Experience in JIRA which ability to track project progress from time to time. Use cases include project management, bug tracking, feature implementation. Easily customizable and extensible. Platform-independent.

Flosum takes the Salesforce deployment by providing one powerful, integrated DevOps solution.

Flosum leverages automation and automatically check potential causes of deployment failure and suggests a fix before you deploy.

Good experience in SFDC related technologies such as Apex, Visual force, Apex triggers

Created a Visualforce page which shows the list of records with pagination.

Involved in administering, configuring, maintaining Salesforce.com application user profiles, roles, Permissions and Page Layouts.

Dupe Blocker AppExchange for Accounts and Contacts -> Created scenarios, installed the scenarios in different salesforce environments and providing support for any issues or assistance. The use of Dupe Blocker is to block duplicate records on exact matches (First Name, Last Name, Home Phone, and Mailing Address).

Worked with CRM Application Development Team to complete development, test support and deployment activities.

Developed Core Java classes and methods for handling data from database.

Sandbox Refreshes and Post refresh setup for Single sign on and Integration setup.

Used SOSL to search the records from the list of records shown in Visualforce page.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages, and Batch Apex and Web services using WSDL and SOAP to modify and support custom business logic.

Strong knowledge on Salesforce outlook connector and Mobile application like Salesforce Classic. Involved in the configuration of the application and support of those application.

reated e-mail templates and used them in workflow & approval processes.

Migration of Salesforce Sales Cloud implementation to the Lightning Experience using Salesforce Lightning Component

Environment: Saleforce.com platform, Financial Service Cloud, LWC, CPQ, Visualforce, Lightning Components, Communities, Journey Builder, Visual Studio, Email Campaign, JIRA, CLM, Flosum, page layouts, database, CRM, My SQL Server, Omni-Channel, Visual Force (Pages, Component, Controllers), Apex Language, Email Services, DML statements, SOQL, SOSL, Data Loader, Flosum, HTML, Workflow, Approvals, Reports, Jenkins, Custom Objects, SOAP, Custom Tabs, Approval Processes, Sandbox data loading, Eclipse IDE Plug-in, Windows, Custom Fields, Triggers, Workflows Rules, Validation Rules.

Sr. Salesforce Lightning Developer February 2017- January 2019

Walmart, Bentonville, AR

Responsibilities:

Worked closely with business users, analysts for requirements understanding, analyzing, and preparing technical document for the functional requirements.

Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

CLM system can help reduce risk, save money, and keep the regulators at bay.

Written Apex Test Class to validate the behavior in Apex Classes.

Involved in the batch Job Monitoring and developed of Batch Jobs.

Created workflow rules and defined related tasks, email alerts, and field updates.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

Used field level security along with page layouts to manage access to certain fields.

Using workflow rule created time-based workflow rules.

Written Validation Rule for maintaining a clean data and enforce restriction based on business requirements.

Involved in administering, configuring, maintaining Salesforce.com application user profiles, roles, Permissions and Page Layouts.

Involved in developing, implementing & testing on the Sandbox environment.

Involved in deploying code to different environments using change sets.

Trained the internal business users to use the application and develop their own custom reports.

Performed mass data imports/exports using the API or various import tools.

Created Rollup Summary fields in the master object using Rollup summary fields.

Coordinated with offshore, near shore for design and coding deliverables.

Environment: Saleforce.com platform, Lightning Components, Communities, Visualforce, Journey Builder, Email Campaign, Omni-Channel, CLM, Visual Force (Pages, Component, Controllers), Apex Language, DML statements, SOQL, SOSL, Data Loader, HTML, Apex classes, Triggers, API, Job Scheduling, Workflows Rules, Validation Rules.

Sr. Salesforce Developer Mar 2016 – Jan 2017

Wells Fargo, San Francisco, CA

Responsibilities:

Understanding the requirement and providing technical solutions and preparing high level document.

Preparing the estimation for the requirement

Reviewing technical solution and document with technical architecture

Assigning work to right resource

Involved in development of Apex classes, REST and SOAP Integration.

Helping team in technical challenge

Experience documenting and analyzing processes, procedures, and/or policies. Ability to handle full workload and meet proposed deadlines.

Updating daily status in scrum meetings and doing discussion with team members in Colo.

Made new feature enhancements on Service cloud console view and developed some Visual force components.

Involved with testing team to write the test cases and test case documentation preparation.

Reviewing the test cases with the testing team

Supporting in SIT, UAT and Go live

Involved in deployment from sandbox to sandbox and sandbox to production

Set up role hierarchy, profiles, and users for the organization.

Data clean up and data migration.

Used JDBC Statements to call the stored procedures and Prepared Statements to perform dynamic. SQL operations. DAO classes are accessed in EJBs to connect to Database.

Giving training for end user about the functionality implemented

Enabled Omni Channel and configured, automatically pushes work to our users.

Configured routing rules to assign cases to agents and leads to salespeople through Omni-Channel.

Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations.

Salesforce Marketing Cloud is a cloud-based marketing automation platform that enables businesses to personalize and automate their marketing interactions across multiple channels, such as email, mobile, social media, and web.

Expertise in developing, deploying and integrating Salesforce.com CRM

Used SLDS for the design of Lightning components.

Used to work on Lightning components available for drag and drop in the Lightning Components pane in Community Builder and had to create a custom theme style from lightning design system layout to transform the appearance and overall structure of the pages in the Customer Service.

Working knowledge on communities to develop homeowner.

Worked in connecting 6 flows with lightning data service for record creation deletion and updating with the help of lighting component and controller.

Build flows which embedded lightning components for each object fields and assigning the input variables to get flow between the components with the help of lightning buttons.

Environment: Saleforce.com platform, Lightning Components, Communities, Steelbreak CPQ, Marketing Cloud, Journey Builder, Email Campaign, MsSql Server, Omni-Channel, Visual Force (Pages, Component, Controllers), Apex Language, DML statements, SOQL, SOSL, Data Loader, HTML, Workflow, Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in, Windows, Database, Custom Fields, Triggers, Workflows Rules, Validation Rules.

Java Developer May 2012 – January 2015

ICICI Bank, IND

Responsibilities:

Developed the Entire application using Eclipse.

Design and development of application using Java, J2EE, Struts2, Hibernate & XML.

Designed and developed user interfaces using Velocity, HTML and CSS.

Used Hibernate framework for the backend persistence.

Developed SOAP web services using Apache CXF and Axis2 framework and deployed on Tomcat.

Developed JAX-WS web services and deployed on WebSphere Application Server.

Migrated web service applications from Tomcat to WebSphere Application Server.

Extensively used the LOG4j to log regular Debug and Exception statements.

Worked as a Team to identify bugs in application.

Environment: Force.com API, Controllers, Sharing Rules, Security and Sharing, Lightning Components, Web services, Workflows, Email Updates, Data Loader.

Education:

MBA 2017

NPU, CA

BSC 2013

Annamalai University

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