Customer Service Representative
Resume:
Amy Likens
Chapmanville, WV *****
amy** ad06jv@r.postjobfree.com
Dedicated and diligent at any job or task given. Ambitious and committed to learning any and all skills pertaining to the task given. Fluent with medical terminology. Understands HIPAA
• FILING
• Contracts
• Customer Retention
• Sales, Retail & Customer Support
Authorized to work in the US for any employer. Willing to relocate anywhere
Work Experience:
Maverick - Nashville, TN
April 2022 to Present-
Covid 19 tester-
Screen/ test people for Covid 19.
Customer Service Representative/Call Center
Sykes Work from Home - Grundy, VA
January 2022 to April 2022-
Customer Service Representative/ work from home-
make calls and receive calls. Answer customer questions.
Minnick Private School - Wytheville, VA
September 2021 to January 2022-
Student Assistant-
Work with the mentally challenged and disabled children.
Wood Inspector
Speyside Bourbon Cooperage Inc. - Atkins, VA
May 2021 to September 2021-
Wood Inspector-
Inspect the wood as it came out of the inside mill.
Res Care Home Health Care - Wytheville, VA
March 2021 to May 2021-
Direct Support Professional-
Help care for clients/ patients needs in their homes. (Baths, cooking, house cleaning, laundry)
Res Care Home Health Care - Logan, WV
February 2021 to March 2021-
Direct Support Professional-
Help care for clients/ patients needs in their homes. (Baths, cooking, house cleaning, laundry)
Customer Service Representative/
JT’s Automotive - Lexington, SC
July 2020 to November 2020-
Acquisition Coordinator-
Customer Service- make calls to KBB customers and schedule them to come for appointments
Panther State Forest - Panther, WV
August 2010 to February 2011-
Office Secretary, Grounds Caretaker/ custodian-
Office Experience, Handled reservations, office schedules, organized files, answered phones and performed other essential tasks.
Provided maintenance and housekeeping duties.
Rasnick Trucking - Panther, WV
January 2001 to August 2007-
Customer Service Representative/ Bookkeeping-
Account management, Management experience, Bookkeeping, Front desk, multi line phone systems
Panther Creek Grocery - Panther, WV
March 1999 to January 2001-
Bookkeeping, Cashier
Bookkeeping, Cashier, Loading and stocking, sales
Education:
Associate in Practical Nursing
Southwest Virginia Community College - Richlands, VA
June 2010 to August 2011
High school or equivalent in Diploma
Iaeger High School - Iaeger, WV
August 1998 to May 2001
Certifications / Licenses:
driver's license
CPR Certification
First Aid Certification
CDL B
Passenger Endorsement
Child Development Associate Certification
Additional Information:
Very motivated, resilent and devoted individual with excellent communication skills, planning and research skills and effective leadership and management. Works well with others. Excellent organization skillset and detail oriented.
Basic Computer Skills- 175 or more WPM. Very knowledgeable in MS Office, Google Drive, Spreadsheets, Email, Presentations/ Slideshows, Database Management, Quickbooks, Social Media and Web. Experience with a fax machine, copier and printer.
Additional Activities/ Volunteer Work-
75 hours volunteer work in a doctors office. Performed many duties including medical receptionist work, working on the computer, signing patients in, paperwork, vitals and answering phone calls.
Contact this candidate