Customer Service & Home health care

Angela D. Stroud

Point Pleasant, WV 304-***-**** - 304-***-****

ad0655@r.postjobfree.com

Objective

To put my skills and great work ethic to work for you. I am at a point in my life where I’m ready to rejoin the work force and be a productive employee for a very lucky company. I am an ethical and very driven, goal-oriented person.

Experience

‘2000-2003’

Worked at a telemarketing firm and loved it. The firm is no longer in business but I was absolutely great at it. I loved working with customers and helping them apply for credit cards and 9 out of 10 customers always agreed to apply with me. I was very successful at my job there. This is why I would love to start working in some type of customer service position because I love working with the public and have a talent for it.

Worked in-home care for two elderly patients, one had dementia and the other Alzheimer's. I worked 12 hour shifts to give their daughter who lived with them time to do other things. I bathed them, took care of all of their meals and medications. Cleaned and preprocessed dataConducted statistical tests for decision supportDeveloped machine learning models for predictionCollaborated on A/B tests, increased click-through

‘2022-2023’

I have been cleaning homes for the past year, but am now ready for a more professional postion. The homes that I have been taking care of will all give great references as they hate to lose me but I am ready now that my children are becoming young adults to get back into the work force and become more of a professional.

Education

Highschool Diploma – Tolsia High School, Fort Gay WV Major: Data Science Minor: Machine LearningBellows College, BS Mathematics 20XXMajor: Mathematics Minor: Computer Science

Skills & abilities

• Management

• Problem solving

• Communication

• Leadership

I am also very good with public relations and in home care. I had a very strong work ethic and am a very fast learner. I feel as if I can do anything if I’m told or shown how to do it just once. I feel as if I would be a great emplyee for any company.

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