Scott Boutwell
SKILLS
● Dedicated and efficient warehousing professional with over 20 years of hands-on experience in shipping & receiving, picking & pulling, wrapping, boxing, labeling, assembly, material handling, inventory control, and logistics management
● Extensive experience interacting with customers; an excellent track record of successfully turning problematic customer accounts into ongoing, lucrative contracts
● A solid understanding of industry-accepted safety policies, safety rules, and regulations; experience developing and implementing process controls and quality improvement initiative to reduce costs and increase company revenue
● Excellent understanding of WMS software
● Forklift certified
PROFESSIONAL EXPERIENCE
Postal Clerk
United States Postal Service
Burlington, VT
Feb. 2022 – Jun. 2022
● Unloaded mail/freight from trucks
● Sorted packages to proper routes
● Worked window for walk-in customers
Forklift Operator
ETS
Fairfax, VT
Feb. 2021 – Mar. 2021
● Loaded and unloaded freight from trucks
● Transported materials from one location to another utilizing forklift and other equipment
● Additional warehousing duties as assigned
Customer Support /Forklift Operator
Unilever
Saint Albans, WV
Oct. 2020 – Feb. 2021
● Moved finished goods from end of line palletizer to freezer
● Monitored 3 production lines to make sure working properly; repaired any issues to keep line running
● Transported waste from production wrap and put in freezer
● Handled calls, identified the needs of customers, resolved issues, and provided solutions Forklift Operator
ETS
Fairfax, VT
Feb. 2021 – Mar. 2021
● Loaded and unloaded freight from trucks
● Transported materials from one location to another utilizing forklift and other equipment
● Additional warehousing duties as assigned
Machine Operator
Spherion Staffing Services (located at Keurig/Dr. Pepper) South Burlington, VT
Sept. 2019 - Nov. 2019
● Performed all tasks related to end-of-line assembly operation
● Repaired any line-related issues
● Maintained clean and safe work area
Machine Operator
Keurig Dr Pepper Inc.
Essex Junction, VT
Nov. 2019 - Mar. 2020
● Performed all tasks related to end-of-line assembly operation
● Repaired any line-related issues
● Maintained clean and safe work area
Customer Support/Inside Sales
BSC Industries
Williston, VT
Apr. 2016 – Jul. 2019
● Expanded sales by 25% by facilitating client satisfaction and renewing customer relations through building meaningful customer relationships
● Managed and resolved customer complaints
● Sold products and placed customer orders in the computer system
● Developed and maintained long-term relationships with policyholders and small business entities
● Maintained complete knowledge of all products, services and procedures. Warehouse Associate
TERRY BICYCLES
Burlington, VT
Apr. 2015 to Apr. 2016
● Labeled and accurately moved customer orders to meet shipment timetables and minimize errors/delays
● Kept warehouse clean and organized to maximize team efficiency and productivity
● Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
● Inspected work areas for cleanliness and obstacles; removed said obstacles to keep work areas organized and hazard-free
● Performed inventory control duties, such as counting and stocking merchandise Inside Sales Representative
Bearings Specialty Company Inc.
Williston, VT
Dec. 1999 to Jun. 2014
● Showcased product features to customers and discussed technical details to overcome objections and lock in sales
● Collaborated with vendor representatives and company customers to set up optimal delivery schedules
● Computed total costs and profit requirements for customer sales to provide accurate pricing. EDUCATION
High School Diploma
Winooski High School - Winooski, VT
1987
CERTIFICATIONS
● Forklift Certification