270-***-****

*** *. ******** **., **********, KY

ad04fz@r.postjobfree.com

Distinguished proficiency in

delivering unparalleled customer

service, orchestrating seamless

office management operations, and

exemplifying astute leadership

qualities. Adept at collaboratively

executing team-oriented tasks while

maintaining an impeccable

organizational acumen. Proven

experience as a personal assistant,

showcasing a keen ability to

seamlessly navigate diverse

responsibilities. Expertise extends to

the realm of esthetic laser

treatment, floral design, and hair

styling, illustrating a versatile and

well-rounded skill set.

Results-driven professional with over two decades of expertise in dynamic office management, sales and

marketing. A self-assured and highly motivated individual known for adept problem-solving, exceptional customer service, and comprehensive administrative support. S K I L L S

E D U C A T I O N

Elizabethtown High School

1993-1996

SECONDARY SCHOOL

Tr-City Barber College

1998

MASTER BARBER LICENSE

E X P E R I E N C E

Ultimate MD, Louisville, KY

2018 - 2022

DIRECTOR OF FIRST IMPRESSIONS

In this role, I undertook comprehensive office management responsibilities, encompassing patient reception,

appointment scheduling (both internal and referral appointments as prescribed by the physician), and daily interaction with insurance providers to verify medication coverage and secure prior authorizations for prescribed imaging or testing. Additionally, I consistently fostered positive and professional relationships with existing patients, concurrently engaging in efforts to attract new clientele to enroll in the concierge doctor service.

See Spot Grooming and Daycare, Louisville, KY

2016

OFFICE MANAGER/PERSONAL ASSISTANT

Commenced my journey as a bather and swiftly ascended the professional hierarchy, achieving elevation to a receptionist role. My evolving skill set merited further recognition, culminating in a managerial promotion. Additionally, provided invaluable support to the owner, proficiently handling an array of personal and business-related responsibilities. Homewell Senior Care, Louisville, KY

2017-2019

COMMUNITY RELATIONS SPECIALIST

Engaged in daily activities focused on cultivating relationships with personnel across diverse senior living and rehabilitation facilities. Successfully endeavored to foster strategic partnerships, persuading them to recommend our company for the essential services required by their discharged loved ones. E X P E R I E N C E ( C O N T I N U E D )

Nanz & Kraft Florist, Louisville, KY

2014-2015

FRONT COUNTER CUSTOMER SERVICE

Distinguished track record in customer interaction, involving adept assistance to clients and meticulous maintenance of retail spaces, with a specialized focus on skillfully crafting and arranging captivating floral designs. Renowned for consistently delivering outstanding customer service through both phone and front counter interactions. A highly artistic individual with a penchant for creative expression, coupled with exceptional organizational abilities that contribute to an aesthetically pleasing and efficiently managed retail environment.

Ideal Image, Louisville, KY

2012

SALES CONSULTANT CUSTOMER SERVICE

Facilitated consultations and actively contributed to the sales process for laser hair removal services, collaborating seamlessly with clients both pre and post-examination by a nurse. Proficiently assessed client eligibility for laser hair removal and skillfully tailored pricing and service packages to align with their needs. Spearheaded the administration of treatment services, ensuring a positive and gratifying experience for guests. Strategically marketed the value of products and services. Steered the day-to-day operations of the clinic, upholding rigorous compliance with franchise standards. Bella Salon, Elizabethtown, KY

2001-2008

OWNER

Pioneered and oversaw the prosperous operations of a thriving five-chair salon in Elizabethtown, KY, concurrently serving as a skilled hairstylist. Demonstrated adept management skills in overseeing the procurement and maintenance of products and supplies, as well as efficiently coordinating employee schedules and client appointments. Infused my passion for hairstyling into the salon's atmosphere, evident in the heightened satisfaction of clientele. Committed to staying at the forefront of the industry, consistently pursued ongoing education to remain well-versed in the latest trends, cutting-edge styles, and advanced techniques. This commitment allowed me to consistently deliver the desired hairstyles to my discerning clientele.

AWARDS

Recipient of the prestigious "Volunteer of the Year" award from the Elizabethtown Heritage Council, I demonstrated unwavering commitment by serving on the Board of Directors. My impactful contributions extended to organizing and orchestrating events that catalyzed the revitalization of the downtown area. Additionally, as a business owner situated in downtown Elizabethtown, I played a pivotal role in fostering the economic resurgence and overall enhancement of the community. LICENSES

Licensed Master Barber

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