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Customer Service Team Lead

Location:
Rockville, MD
Salary:
As per the position you mentioned
Posted:
November 13, 2023

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Resume:

Hymavathi Peddireddy Email:ad0307@r.postjobfree.com

Mobile: 267-***-****

Professional Summary

Total 2 years of experience in Procurement life cycles, Vendor Management, and Customer support.

Extensive knowledge of Online Procurement, Vendor Management, Sourcing, Customer Service, etc.

Experience in online negotiations, Tender Documents preparation, providing Training to Department Users/Suppliers.

Good understanding of client requirements.

Expertise in preparing reports based on client requirements.

Good interpersonal Skills, Commitment, Result Oriented, and Hard working with a Quest and zeal to learn new things and undertake challenging tasks.

I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members

Collaborating with the technical team to address and resolve issues

Job Title History

Worked as a Team Lead – Helpdesk and Functional for e-Procurement Project in Vayam Technologies Limited from Jan 2014 to Jan 2015.

Worked as e-Procurement Executive Support with Vayam Technologies Pvt Ltd, Hyderabad from Dec 2012 to Dec 2013.

Technical Skills

Productivity Applications : MS Word, MS Excel, MS Access.

Operating System : Windows Family.

Educational Details

05/2011 JNTU Anantapur Under Graduation in Electronics and Communication

Engineering (MRRITS, Udayagiri)

03/2007, India Intermediate in M.P.C Narayana Junior College, Nellore, Andhra Pradesh

06/2005, India S.S.C New Vidhya Bharathi E.M School, Nellore

Job Responsibilities

E-Procurement:

Client: GOAP: Team Lead

Coordinating with the team regarding Bidding process

Interacting with Govt officials regarding online tendering process.

Negotiate the prices through online bidding.

Preparing online purchase orders for closed events.

Involved in contract management.

To coordinate with government officers at the time of tender publishing.

To coordinate with suppliers at the time tender submission.

Preparation the tender documents at department side.

To give support in e-Procurement process.

Strong knowledge in preparing reports.

Coordinating with the Department Clients & Vendors.

Personal Details

Full Name : Hymavathi Peddireddy

Date of Birth : 08/20/1990

Place of Birth : India

Gender : Female

Languages Known : English, Telugu & Tamil

Declaration:

I hereby declare that the above written information is true, complete and correct to the best of my knowledge and belief.

Your Sincerely

(Hymavathi)



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