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Customer Service Administrative Assistant

Location:
Alamogordo, NM
Posted:
November 11, 2023

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Resume:

Dawn Provetto

Alamogordo, NM *****

ad02cb@r.postjobfree.com

575-***-****

Work Experience

Teacher

Children In Need of Services (CHINS) - Alamogordo, NM September 2021 to April 2023

Caring for kids ages from infant to pre-k making sure they are cared for and safe teaching them songs, arts and craft, science center. Making sure they have Nutritious meals every day. Administrative Assistant

American heritage academy - Cottonwood, AZ

December 2018 to March 2020

Responsibilities: •

• Daily Attendance for all students.

• Customer Service.

• Daily monitoring all students missing Assignments.

• Monitored health records for each student.

• Set up applications for enrollment.

• Assisted teachers with work assignments.

• Managed account balances for each student Tuition Collateral Analyst

CIT Group - New York, NY

January 2007 to December 2018

Responsibilities: •

• Daily monitoring of client's loan balance and availability.

• Daily Customer Service.

• Loan processor.

• Daily monitoring of Health Care clients thru Value Track system along with incremented unbilled.

• Updating all Exception Tracking Ticklers from Financials to Borrowing Base certificates• Updating KYC

(Know Your Customer) Negative New search thru Lexisnexis.

• Daily wiring of funds to the client's operating account.

• Updating clients Borrowing Base Certificates on a Daily, weekly and monthly basis.

• Responsible for updating Accounts Receivable and loan balances on the Stucky System.

• Responsible for reconciling the client's Accounts Receivable balance monthly.

• Responsible for working up clients' Ineligibles.

• Responsible for reconciling clients Operating Bank accounts and Lockbox Bank accounts.

• Responsible for updating existing letter of credit accounts.

• Backup support for Operations Manager.

• Handle syndicated accounts that dealt with LIBOR rate funds.

• Worked up ineligibles with "Idea software Program". (Data Analysis Software)

• Review audit reports for each account to make sure all ineligibles and reserves are accounted for.

• Uploading all daily activities onto SharePoint.

• Monitored my accounts ineligibles on a weekly basis even though their ineligibles should be updated monthly.

• Responsible for performing the OFAC (Office of Foreign Assets Control) search in PrimeMetavante priorto the approval of the advances. • Responsible for performing KYC Education

Lehman High School, Bronx, NY September 1979- June 1983 High school diploma or GED

Barkley, New York, NY September 1984-June 1986

Vocational School Certificate (Accounting)

Skills

• Effective communication and interpersonal skills. Highly motivated self-starter and team player; a creative and tenacious problem-solver. Capable of handling multiple priorities and meeting commitments. Ability to work in a rapidly changing environment.

• Accounts Receivable

• Data Analysis

• Analysis Skills

• Microsoft SharePoint

• Problem-solving

• Flexibility

• Teamwork

• Reliability

• Accounts Payable

• Microsoft Outlook

• Office Management

• Customer service



Contact this candidate