Bolarinwa Odeyingbo
Mobile: 074******** United Kingdom.
ad01s6@r.postjobfree.com Lindkedln.URL
PROPERTY MANAGEMENT/ ESTATES COORDINATOR ANALYST PROFILE
Effective communicator (both verbal and written) with the ability to influence and negotiate across a broad scope of staff. Resourceful and results-driven leader with extensive experience managing overall operations within Residential, commercial and Block management in the Real Estate industry, front office business, client relationship management and Facility management
Proven experience of managing diaries and administrative requests. Proven success spearheading and completing complex management tasks within timely and budgetary constraints as well as per set specifications. Adept at identifying and mitigating operational, regulatory, and market risk on time to ensure deliverance of assigned tasks in a timely manner. Innate ability to devise and implement project development strategies to achieve organizational desired objectives. Pioneer of technical and operational initiatives for global Real Estate investment.
Highlights of Expertise
Good knowledge of the NHS National standard of Cleanliness
Excellent communication skills
Client Relationship Management
Comprehensive understanding procurement processes-raising purchase orders, processing invoice and sourcing quotes
Experience in compiling data to produce high level reports
Proactive with an ability to work under pressure
Comprehensive experience in property/Facilities management role
Service charge management Facility Management Market Risk management
Risk Identification & Mitigation
Excellent team contributor
Team Building & collaboration with senior stakeholders/managers
New Business Development
Strategic Planning & Execution
Regulatory Compliance and embedding changes within other organizational initiatives
Contract Negotiations
Budget Administration
Head on challenge of inefficiencies to driving in daily improvement
Proficiency in Adobe Acrobat, outlook, Excel, Teams and Zoom meeting set ups, Word and PowerPoint.
Experience is collecting and analyzing data
Experience in carrying out conditional surveys
PROFESSIONAL EXPERIENCE
Property Sourcer, Fairs Estates Investments Jan 2023 – Date
Ensuring all records are maintained and kept up to date according to company policies and procedures
Source new Landlords and Local Authority areas and coordinating maintenance works
Deal with close-outs and related returns of property.
Conduct initial market research and making calls to identify suitable Landlords and letting agents
Keep up to date with all written, and verbal communication (I.e emails/messages/calls)
Negotiate with Landlords/letting agents to ensure the property is provided at best value terms to the company
Agree and monitor a ‘go live’ process for the property and ensure that deadlines are met by the landlords/Letting agent
Scheduling Coordinator, Morrison Data Services, UK March 2022 – December 15,2022
Customer service relations
Job scheduling and Rota management
Incoming mails and Outgoing mail management
Data Collection and storage, fulfil and dispatch mails
Performing other administrative tasks
Answering scheduling queries via email and phone
Liaising daily with residents, EDF and metering Engineers
Entering of schedules into management system
Following through actions and progress of engineers on site
Efficient day-to-day maintaining and updating work schedules and agenda for metering Engineers around the United Kingdom
Confirming appointments and arranging meeting venues
Sending out reminders for both metering Engineers and property residents
Rescheduling and cancelling meetings in timeous manner
Property/Facility Manager, SFS Trust Ltd Nov 2012 – March 2022
Ensure that all office properties are arranged to suit meeting needs and well managed in other that space utilization is maximized.
Planning and co-ordination of activities in a portfolio of properties to include tenant management liaison, chair meetings, briefings and reviewing actions and ensure timely updates are provided to customers on every matter
Manage the cleaning auditing process, in line with the National Standards of Cleanliness
Ensure that all office properties are arranged to suit meeting needs and well managed in other that space utilization is maximized.
Carry out H&S, Fire and Security checks within the office area.
Assist Facilities Management with compiling and submitting of PAM reports
Onsite vendor management.
Assist with raising purchase orders and processing invoices, in line with the procurement processes and procedures in place
New vendors induction and task sharing
Escalating SLA failures due to vendors to Management and keeping accurate records of volumes of SLA’s performances and inputting data into MI sheets
kept up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements.
To create and or compile reports, relevant to each of the services, but not limited to security, cleaning, transport, and waste
Provided regular weekly report on rent arrears to the Income Manager
Archiving and recall of old archives system support. Physical collection and distribution of office archive boxes
Record keeping
Conduct and Support trainings and perform roles in Screen displays, First Aider, Fire warden and Health and safety with other staffers
Setting up theatre, boardroom, default and providing equipment on request Event support
Support with stock taking within Domestic Department, as required
Attending liaison meetings with Local Authorities and other external agencies as required.
Manage and coordinate cleaning audit process (scheduling, reporting, auditing and rectification recording), in line with the National Standards of Cleanliness 2021.
Receive telephone personal queries from both hospital staff and external agents and to give advice where possible, or to respond by obtaining advice/information from other sources.
All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets and KPI’s.
Provided advice and assistance to all tenants who have rent arrears by visiting them on a regular basis and maximization of personal contact.
Liaising with relevant Benefits sections in local authorities regarding the processing and progress of individual housing benefits claims, liaise regularly with the Benefits Officer about chasing the progress of housing benefit applications and overpayments where appropriate.
Carried out regular home visits in connection with income recovery or arrears prevention and to serve notices of seeking possession
Preparing all paperwork for the service of notices, possession proceedings and evictions
Attended court and carried out D.I.Y possession action representing the Association in rent related cases
Supporting management with actively seeking to demonstrate quality by developing systems and standards across the
To undertake any other duties which is deemed appropriate to the band when requested.
Kept full and detailed records of all actions taken and all contact with tenants.
Worked in partnership with the Resident Services teams, being flexible over tasks and responsibilities which ensured the best customer service to tenants
Investigated and responded to all complaints and informal comments about service delivery.
Achievement
Designed the property management policy and procedures of the company, set up system and established rental income controls. I performed and advised on investment advice audit and re-engineered the process to implement rent delinquency controls and compliance with regulations
Managed Properties and tenants of a REIT valued at over 4.4 Million Pounds for 10years
Commercial Property Analyst, Skye Bank Plc. April 2010 – October 2012
Production, analysis and interpretation of monthly management report, including profit and loss statements, balance sheet and Cash flow statement, for the Firm and Business units using SAP and Excel.
Investigating variances against budget and providing analysis of differences.
Processing of monthly accruals and prepayments.
Review and update the detailed schedule of fixed assets and accumulated depreciation.
Achievements
Developed a new and robust reporting structure using Excel modelling to help produce the monthly management accounts much quicker and ensured transparency.
EARLY CAREER SUMMARY
Assistant sales manager, Hemingsway Safaris Africa, Lagos Nigeria: Feb 09 – Jan 10
Property Sales officer, Aresco Limited Lagos Nigeria: Jun 08 - Dec 08
Property Sales Officer, Broadway Services Ltd: Sep 08- May 08
EDUCATION AND TRAINING
BA (Hons) Business administration, 2:1
Lead City University 2009
Bsc (Hons) Estate Managerment, 2:1
University Of Lagos 2009
Certificate in Strawbale Constructions, Amazon Nails, Essex, UK 2007
Secondary Education: Senior Secondary leaving Certificate 1997
TECHNICAL PROFICIENCIES
MS Excel (Intermediate) MS Word MS PowerPoint
REFERENCES
Available on request.