Brandilynn Brozek

Ridgecrest, CA *****

760-***-****

ad0124@r.postjobfree.com

Onsite Residential Manager, Ridgecrest Landing Apartment Homes 5/2021 to Current CA

- Maintain property by resolving tenant complaints, enforcing occupancy rules, inspecting vacant apartments, scheduling work orders and follow-up. operations for 58 units complex

- Posting charges and processing rent payments, security deposits, maintenance liaison

- Move in / move out inspections, project management, vendor management, creating work orders and follow-up, extensive use of Microsoft Office (Excel, Word, and Outlook)

- Posting vacancies, tour apartments, and advertising. Assist Property Manager with lease agreements, lease renewals, notices, and evictions. Following the Privacy Act. In-Home Caregiver 7/2019 to 1/2023 CA

- Assisted clients with care in their home from showering and personal hygiene to meal preparation and eating.

Paraoptometric Technican, Bryan Vision Assoc 8/2018 to 2/2019 CO

- Front desk receptionist: interfacing with all personnel, coordinating schedules, flow of office. Greeting and checking in patients, updating insurance, verifying insurance eligibity/ prior authorizations. Medical records and answering phones, emails and voicemails. Scheduling appointments. Room patients, ask about medical history and perform eye testing.

Medical Billing Specialist, Corneal Consultants of Colorado 9/2015 to 1/2016 CO

- Post codes from superbills, process and submit insurance claims, retrieved medical records, process and post payments from insurance explanation of benefits, set-up payment plans, verified insurance eligibility and benefit, and pulled prior authorization. Customer Quality Specialist, Apria Healthcare 1/2013 to 8/2015 CO

- Provide top-notch customer service, call center environment, durable medical equipment supplier. Document all conversations into the database. HIPAA compliant, data management, data analysis, Tracking and maintaining proper documentation on all purchases.

Podiatrist Assistant, Hanger 11/2005 to 10/2006 CO

- Manage front desk, schedule patient appointments, verify insurance authorizations, eligibility, and update medical records. Created a spreadsheet with authorizations (dates from and to) and correspondence. Answer phone calls, respond to patient concerns, assisting with orthotics, compression stockings, and athletic footwear. Coordinate and oversee patient flow, verify insurance information, collect co-payments, and handle daily bank deposits.

Medical Office Manager, Grandview Chiropractic Clinic 5/1995 to 6/2005 CO

- 10 years experience with: greeting patients, providing exceptional customer service at all times.

- Manage front desk, schedule patient appointments, manage calendars, and maintain accurate patient records. Answer phone calls and respond to patient concerns in a professional and timely manner.

- Coordinate and oversee patient flow, verify insurance information, collect co-payments, and handle billing and financial transactions accurately. Collaborate with the chiropractic team withi communication and coordination of patient care. Purchasing necessary office supplies and other allowable items with the company credit card.

- Assisted with opening 6 offices in total throughout Colorado. Education:

- Courses: Early Childhood Development Kaplan University 2010/2011

- Colorado Paralegal Institute/Kaplan 2010

- Certifed Medical Billing Specialist NAHEC #65893 issued 6/2019

- Medical Assistant with Cambridge Medical College 1993/1995

- Emily Griffith Denver, Co GED 1993