MICHAEL OCEAN

*** ****** ****** **, **** *, Washington DC 20011*202-***-*****ad00iz@r.postjobfree.com

CAREER OBJECTIVE

Enthusiastic administrate associate seeks the opportunity to meet all aspects of human resources management for an organization, including employee engagement, regulatory compliance and employee retention

QUALIFICATIONS

Supervisory experience up to 10 staff members

Experienced in assessing and planning activities that strengthen employment

Skilled in crucial areas of human resources business practices

Proficient in aligning company policies with current employment laws

Expert in establishing constructive relationships with staff and external stakeholders

Accomplished organizer and steward of confidential records

Keen judgment in fast paced work environments, adapting quickly to changing needs and priorities, as well as demonstrating effective time management and prioritization skills

Proven leader in creative means to enhance employee engagement

EXPERIENCE HIGHLIGHTS

Administrative Leadership

Managed multiple tasks independently under general direction

Supervised proposal administration, including organization and deadline monitoring

Coordinated the production of mass mailings

Provided administrative support to the executive director and senior staff

Processed and maintained confidential records, including personnel files and background checks

Administered petty cash, company credit cards and staff travel arrangements

Handled accounts payable and receivable

Ensured constructive vendor relationship and monitored service levels

Customer Relations

Investigated and resolved issues by staff and external constituents

Trained staff to meet customer satisfaction requirements

Responded tactfully to consumer feedback and inquires via phone and in-person

Analyzed and adjusted consumer accounts as circumstances necessitated

Management and Supervision

Co-managed 10-member team, including monitoring staff performance and assigning tasks

Lead a two-member administrative team that supported sales staff, customers and technicians

Supervised flat sorter clerk teams in a fast-paced environment

EMPLOYMENT HISTORY

Supertechs Inc, Administrator Manager, Gaithersburg, MD, March 2018 – June 2023

Thrive DC, Administrative Assistant, Washington DC August 2011 – October 2017

High Road School, Office Manager, Capitol Heights, MD August 2009 – August 2011

Crystal Management Group LLC, Office Manager, Arlington VA, April 2008 – April 2009

EDUCATION AND TRAINING

Central Piedmont Community College, Charlotte NC, International Business

Successfully completed 4 Years in the United States Air Force