Tumlai Relindis Nsanjirba

Agile Scrum Master/Project Lead/Agile Project Manager/SAFe Project Coordinator

ad00g4@r.postjobfree.com https://www.linkedin.com/in/relindis-tumlai/

SYNOPSIS

An adept and seasoned Agile Scrum Master, Project Lead, and Agile Project Manager with over 5 years of continuous experience. Demonstrating a distinguished track record of consistently delivering projects on schedule both withing the waterfall and Agile space, while also providing extended post-implementation and maintenance support to both technical support teams and clients. Additionally, I excel in guiding, mentoring, coaching, and directing technical project management and leadership teams in the adoption of Agile/Scrum, Lean, Kanban, and other Agile best practices, consistently yielding significant business outcomes.

CERTIFICATIONS

Project Management Professional (PMP)

Certified Scrum Master (CSM)

Certified SAFe Advanced Scrum Master (SASM)

SAFe 6 Practice Consultant (SPC)

Release Train Engineer (RTE) TE. 6.0

Certified Information Security Manager (CISM)

CompTIA Security+

(ISC)2 – Certified Authorization Professional (CAP)

(ISC)2 – Certified Information System Security Professional (CISSP)-in progress

ASTQB – Certified Tester, Advanced Level Test Manager (CTAL-TM)

ASTQB – Certified Tester, Foundation Level (CTFL)

EDUCATION

Bachelor of Science in Computer Science

Bachelor of Science Business Administration, Information Technology Management

TECHNICAL ACUMEN

Methodologies: Waterfall, Agile, SAFe, LeSS and Lean

Agile Tools: JIRA/CONFLUENCE, RALLY and VERSION ONE.

Processes/Framework/Softwares: Scrum, Kanban, ORACLE, Behavior Driven Developmet (BDD) Test Driven Development (TDD), Continuous Integration, Continuous Testing, Continuous Integration and Extreme Programming (XP), DevOps, Lean Six Sigma, Portfolio Management, Automating Testing and SDLC

Office Tools: MS word, Excel, HTML, Adobe, SharePoint/PowerPoint, Trello

Other Skills: Agile/Scrum Coaching and Servant leadership, Strategic Planning and Risk Mitigation Development,

Conflict Resolution and Relationship Building. Track record of continued and recent education in Agile methodologies

Experience working with software and/or hardware product teams.

Excellent written and oral communication and facilitation skills

Proven leadership, coaching and mentoring skills with exceptional attention to detail.

PROJECT EXPERIENCE

Agile Project Manager Triylon, Inc Bethesda MD

April 2023 - Present

Supported Marriott International as SAFe Team Coach. Working with teams in the implementation of digital products by orchestrating Agile practices, facilitating ceremonies, and ensuring cross-functional collaboration.

Guided my teams to self-organize and self-manage for effective delivery.

Effectively utilized Jira tools to streamline project tracking, enhancing team collaboration and ensuring project milestones were met on schedule.

Led essential ceremonies: daily stand-ups, Sprint Planning, Backlog Refinement, Team Demos, Retrospectives, and PI Planning Team Breakout.

Supported normalized story point use for accurate user story estimation.

Enabled informed decisions based on estimation metrics.

Implemented changes for ongoing process enhancement.

Cultivated a culture of learning and adaptation.

Understood team's development and testing process deeply.

Offered efficiency, communication, and planning recommendations.

Managed cross-team dependencies with other Scrum master’s and ART stakeholders.

Effectively represented the team in Scrum of Scrums meetings.

Assisted team in preparing for significant ART events (PI Planning, System Demos, Inspect and Adapt).

Ensured team's smooth participation and contribution in larger events.

Scrum Master/RTE CGI - Fairfax VA

Jan 2022 – March 2023

Joined the API Gateway Team in supporting the Department of Health and Human Services – CMS in its mission. Collaborated with two teams as I facilitated Agile practices to streamline the creation of APIs, ensuring efficient and impactful delivery.

Guided the team and organization in the effective utilization of Agile/Scrum practices and values, resulting in enhanced customer satisfaction.

Facilitated coordinated release planning for the ART, working with the team to prioritize features.

Supported the ART team in refining features to meet the Feature Definition of Ready for PI planning.

Assisted in communication and coordination with stakeholders and customers during feature definition and delivery.

Ensured effective communication and coordination during PI planning and managed changes to the PI plan.

Provided regular, transparent communication across the program and with stakeholders.

Managed upstream and downstream dependencies for the program.

Utilized feedback and metrics to identify opportunities for delivery and continuous improvement.

Collaborated with stakeholders and teams to drive continuous improvement.

Acted as a subject matter expert in developing and improving operating policies and procedures related to SAFe.

Advocated for the adoption of Agile and SAFe best practices and processes.

Senior Agile Scrum Master/Project Lead CenterPoint Inc. Rockville, MD

Dec 2018 to Dec 2019

Supporting the Department of Health and Human Services, Centers of Medicare, and Medicaid Services (CMS), Beneficiary Eligibility Suite Systems Transactions (BESST) Contract

Coached and mentored other Scrum masters on our program team. Partnering to ensure that our ways of working are consistent across teams.

Identified tasks, determined dependencies, identified, and assigned specific resources, communicated expectations to team members, obtained task effort and duration estimates from team members, and created/tracked work orders and project schedule.

Assessed risk and identified issues while monitoring progress against schedule.

Planned and scheduled work to meet deadlines established to ensure the completion of several related tasks.

Assisted in the management of projects including monitoring progress, serving as a resource to management regarding the project, preparing documentation for appropriate management, executive staff, and various committees.

Prepared staff updates as required for various committees and various levels of management.

Assisted in the management with the project work (task sequencing, milestones, risk, and contingencies) to ensure that the project is launched on time and within time constraints.

Participated as a team member of a multi-disciplinary project team. Worked with a team of managers and analysts to set priorities and ensure proper communication across divisions. Troubleshoots problems and resolves issues.

Assisted in the communication across all areas to ensure effective and efficient goals, scope, progress, and completion of projects.

Ensured documentation is developed and maintained to support progress of project. Drove the development of workflow process to manage the impact of various projects on multi-departmental workforces and their daily activities.

Oversaw daily, weekly, and quarterly progress updates of all projects and data when necessary.

Agile PM/Scrum Master CompuGain LLC Reston, VA

Feb 2017-Nov 2018

Supporting the Federal Government Internal Revenue Services (IRS) as a contractor. Worked with Product/Technology leads to prepare items for development, ensured stories were: independent, negotiable, valuable, estimable, small, testable. (INVEST).

Worked with Product/Technology leads to identify resources, define roles, assign tasks, track deliverables, implement best practices and create new efficiencies to boost productivity.

Led team ceremonies such as daily standups, retrospectives, sprint planning and reviews.

Participated in cross-functional ceremonies, such as Scrum of Scrums, to own updates on behalf of teams including but not limited to the release train and upcoming deliverables.

Effectively managed multiple delivery teams in a fast-paced, high-pressure environment through overlapping projects, iterations, and continuous delivery.

Set meeting agendas and drive decisions while simultaneously capturing action items and next steps to ensure timely follow-up and follow-through. Also, adapt a meeting real-time, when necessary, to achieve the best outcome.

Regularly reported project status and resource utilization in clear, concise terms that are easily consumed by both team members and stakeholders.

Manage projects with an eye on scope, time, cost, and quality. Escalate risks and impediments in a timely manner.

Created and owned delivery plans to facilitate product launches and complex releases.

Managed processes in Jira Software; recommend and help implement enhancements to improve how work items are created, monitored, and controlled.

Optimized Jira settings and configuration: backlog, board, dashboards, workflows, custom fields, fix versions, automation rules.

Build and fostered strong working relationships, establishing trust through leading by example.

Project Manager EGlobalTech Vienna, VA

May 2015 – Jan 2017

Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.

Coached the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.

Worked with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.

Facilitated daily Scrum meetings and Removed impediments throughout the organization to improve efficiency of cross-functional teams.

Tracked metrics that are vital to the success and continuous improvement of the organization, identifying product dependencies and facilitating scrum integration.

Created and maintained process documentation in compliance with defined standards and ensures all project deliverables comply.

Identified, evaluated, and executed preventive measures to minimize/avoid impact to operational efficiency and customer experience.

Tracked Team progress by creating sprint burndown charts and release burndown charts.

Helped the team to write and split user stories/breakdowns epics.

Held regular meetings with offshore team to understand progress, challenges and remove blockers for the team. Used JIRA to maintain product and sprint backlog to create/track user stories, sprint planning, tracking, and managing sprints.

Used confluence to maintain project documents such as project plans, project scope and status reports to assign tasks.

CyberSecurity Analyst MetropolTech Laurel, MD Oct 2010 – April 2015

Assessed, review, update, and develop A&A and documentation to ensure consistency with laws, regulations, and best practices as it pertains to the systems and customer requirements.

Perform System security categorization using FIPS 199 & NIST 800-60

Utilize NIST SP 800-18 and update System Security Plans from SP 800-53.

Select and implement applicable security controls (technical, operational and management)

Reviewing Privacy Impact Assessment (PIA) documents after a positive PTA is created.

SPRINT QA Analyst Reston, VA Aug 2009 –Aug 2010

Assessed, review, update, and develop A&A and documentation to ensure consistency with laws, regulations, and best practices as it pertains to the systems and customer requirements.

Perform System security categorization using FIPS 199 & NIST 800-60

Utilize NIST SP 800-18 and update System Security Plans from SP 800-53.

Select and implement applicable security controls (technical, operational and management)

Reviewing Privacy Impact Assessment (PIA) documents after a positive PTA is created.

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