Customer Service Representative

Shone Brown

Security Officer/Customer Service - ALLIED UNIVERSAL PROTECTION SERVICES

Columbus, OH 43211

aczeou@r.postjobfree.com - 614-***-****

WORK EXPERIENCE

Security Officer/Customer Service

ALLIED UNIVERSAL PROTECTION SERVICES - July 2016 to Present Meet and greet quest as they arrived

Secure all entry and exits in the facility

Deliver Flower, Secure and Log personal property

Check all doors are secure and surveillance on grounds Customer Service Representative

Iforce/ Premier Packaging - Columbus, OH - June 2016 to December 2016 Perform quality checks on products and parts.

Rotate through all the tasks required in a particular production process. Shovel, sweep, or otherwise clean work areas.

Computer Technician

Snider-Blake/Intelisol - Lockbourne, OH - May 2016 to June 2016 Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools. Inspect equipment on a regular basis in order to ensure proper functioning. Test connections to ensure that power supplies are adequate and that communications links function. Remove and replace plug-in circuit equipment.

I cleaned, removed, and replaced Pch's and Cpu on the motherboard in order to maintain constant functionality. I kept record of all work to be performed and completed. Counsel employees in work-related activities, personal growth, or career development Triad Staffing/ Veritiv Corp - Columbus, OH - August 2014 to February 2016 Columbus, OH

Supervised Pick and Pack, Aug 2014 - Feb 2016

Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.

Review work throughout the work process and at completion to ensure that it has been performed properly. Transmit and explain work orders to laborers.

Check specifications of materials loaded or unloaded against information contained in work orders. Inform designated employees or departments of items loaded or problems encountered. Evaluate employee performance and prepare performance appraisals. Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.

Collaborate with workers and managers to solve work-related problems. Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.

Counsel employees in work-related activities, personal growth, or career development. Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.

Assess training needs of staff and arrange for or provide appropriate instruction. Schedule times of shipment and modes of transportation for materials. Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures. EDUCATION

Certification in Customer Service

Miami-Jacob's Career College - Columbus, OH

April 2014 to Present

Associates in Paralegal Studies

United Technical Inst - Los Angeles, CA

December 2010

SKILLS

FILING, GENERAL OFFICE, GENERAL OFFICE DUTIES, OPERATIONS, READ SCHEMATICS, SCHEMATICS, TYPING

ADDITIONAL INFORMATION

ability to perform general office duties such as but not limited to typing, filing, 10-key operations, experienced in supervising a crew of up to 30 people at a time, ability to read schematics, repair computer's, excellent problem resolutions, route trucks, keep detail of work to be performed, 2801 Perdue Ave. Columbus, Ohio, 43211 614-***-**** aczeou@r.postjobfree.com

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