Real Estate Management

GWENDOLYN F. MURCHISON

**** ***** ***** *.*.

Washington, DC 20002

Tel: 202-***-**** or 202-***-****

E-mail: acz3ny@r.postjobfree.com

PROFILE

Seasoned professional with 10+ years of proven record in mortgage industry, risk management, quality control, credit & financial analysis, servicing/loan compliance and evaluation. Possess excellent communication and leadership skills; organized, dynamic, team-player, and self-reliant with ability to handle any contract job or other assignment with limited supervision.

PROFESSIONAL EXPERIENCE

FIS/Mark Shaw, Collegeville, PA 8-201*-*-****

Compliance Analyst

Client: California Department of Business Oversight

Developed and managed plans to exam the servicing practices at Ocwen Financial Corp, served as a Compliance Examiner for Department of Business Oversight of the State of California. Audited compliance, staffing, technology, operations and risk management. Performed periodic reviews and audits of products and services to validate compliance with high-risk regulations or detect regulatory violations, weak controls and other potential areas of exposure. Reviewed Ocwen’s third party vendor system and conducted compliance risk assessments, ensuring Mortgage Servicing Division complied with applicable state and federal law. Analyzed and communicated compliance deficiency within the servicing department. Prepared and presented effective written reports of quality control findings to senior management. Assisted with application testing and departmental, legal and regulatory requirements, as well as Bank policy and procedures and privacy act.

MCM Capital Partners LLC, Bethesda, MD 9-2013- 8-2015

Risk Analyst

As a Risk Analyst I was responsible for REO and single-family non-preforming residential loans. Managed all aspects of the purchasing of at risk residential mortgage loans as it pertained to biding, due diligence, collateral, compliance, property evaluation and service transfer. Assisted and advised homeowner on matters concerning loan servicing, modification, short sale and refinance. Performed due diligence, compliance and servicer views for newly purchase mortgage backed securities pools of loans. Analyzed and conducted extensive analytical aspects of development projects, including forensic underwriting, credit analysis, and document review. Lead and supervisor a team of four Analysts. Applied loss prevention techniques that saved the company millions of dollars from risky assets. Served as a Senior Adviser overseeing and coordinating new policy and procedures for the property evaluation department. Assisted in loan level review to determine the company is in compliance with the investors and sellers guidelines.

Solomon Edward/Promontory, Charlotte, NC 9-2011- 3-2013

Consultant/Compliance Examiner

Client: Office of Comptroller of Currency/Bank of America

Developed and managed tactical and strategic plans to exam the servicing practices, foreclosure and loss mitigation process at Bank of America. Audited loan files that the OCC had identified as having deficiencies and unsound practices costing homeowners and tax payers billions in mortgage servicing in the Banks initiation and handling of foreclosure proceedings. Managed a team of 10 credit analysts through the loan default lifecycle. Performed and reviewed operational risk management, internal controls policies and procedures, executed detailed analysis of credit operations, underwriting, loan documentation and collateral. Facilitated reconstruction of loan reviews to determine misrepresentations or other deficiencies that could be identified in the review that would result in financial injury to the borrower or the mortgagee.

JC III & Associate, Jersey City, NJ 4-2011 to 9-2011

Consultant/Risk Analyst

Client: JP Morgan Chase

Managed and monitored lending operation to ensure achievement of organization goals. Managed day-to-day project operational aspects and scope. Responsible for cost saving of millions of dollars of single-family mortgage repurchases. Ensured project documents were complete, current and stored. Performed loan level servicer review based on default. Served as the primary liaison between insurer and agencies in providing loan information for claims to resolve issues. Identified resources needed and assigned responsibilities to team. Prepared and analyzed narratives, footnotes and performance measures for financial statements. Assured the integrity of claim data, manipulation, process and analysis. Performed evaluation of the credit outlook of the current portfolio.

DC Government, Washington, DC 12-2007 to 10-2010

Office of Tax and Revenue

Appraiser

Managed, inspected and evaluated trillions of dollars of single-family residential properties within two major sectors of Washington, DC for tax purposes. Performed complex computer-assisted financial analysis in the valuation of land and improvements of residential and non-tax properties for assessment purposes. Primary responsibility for enforcement of uniformity in appraising for all classes of property for both land and improvements. Performed annual appraisal of parcels of land, including periodic inspections, through sales comparison, allocation, abstraction, land residual capitalization. Performed annual appraisal of existing improvements, including periodic inspection, to determine condition and the existence of additions or changes (with or without building permits), as well as field verification of existing data on materials, size, room count. Performed annual determination of physical, functional and economic depreciation of improvements via sales comparison, and economic age-life breakdown. Annual defense of new appraisals with extensive public contact involving reappraisals and appeals to the Board, frequently under contentious circumstances. Performed annual review of Land Use Program appraisals to insure compliance with DC codes, using the Uniform Standards of Professional Appraisal Practice (Ethical standards imposed by Congress).

Aerotek, Arlington VA 5-2007 to 12-2007

Mortgage Specialist/Underwriter/Due diligence

Client: E*TRADE

Provided underwriting service for Mortgage Company (E*TRADE). Reviewed loans for eligibility with respect to E*trade Selling Guide. Negotiated terms as defined by contracts with E*trade lender partners. Performed risk analysis and made decision regarding repurchase deficiencies identified during reviewing process. Identified transaction components that indicate a potential for fraud and performed sufficient investigation work to resolve regulatory issues identified. Ordered and evaluated property appraisals including working with independent appraisers to deal with complex issues. Accurately record data and review conclusion in Quality Assurance System. Communicated the results of file review both verbally and in written format to internal and external customers. Maintained sound knowledge of E*trade guidelines, and risk assessment tools used to decision mortgage loans. Maintain knowledge of secondary market activity, practices, and business industry practices as they impact underwriting quality and origination activity. Responsible for the servicing and maintaining the relationship between E*Trade financial and vendors; maintained and analyzed control and exception databases, spreadsheets, monthly audits, and quality of HELOC, First Mortgage and REO loans. Performed validation of loan attributes and assisted management with quality control audits. Responsible for exception request/file escalation flow to operations team and financial analysis reporting and the flow of mortgage operations.

Vision Mortgage, Rockville, MD 11-2006 to 3-2007

Mortgage Specialist/Underwriter

Lead a team of two residential underwriters. Analyzed employment profiles, credit strength, property characteristics, and all other information pertinent to the credit decision process on each mortgage application, as presented by the loan officers. Apply internal guidelines and insurer guidelines to the credit decision process. Negotiated loan terms where applicable in order to satisfy the interests of the loan officer, the client and investors. Prioritized deals to minimize turnaround time. Evaluated the manual underwriting of primary, sub-prime, non-conforming, jumbo, FHA, and VA loans up to 1 million. Focusing primarily on residential, investment, multi-units and second-residence applications. Reviewed financial statements, documentation, and tax returns. Evaluated credit, appraisal, survey, disclosure, flood certification, and title documents. Evaluated average of 30 loans per week, ensuring completeness and accuracy of information. Determined if applicants qualified for listed programs, based on standard guidelines. Communicated extensively with loan officers, appraisers, and processors to obtain additional information. Ensured absence of liens against title. Conducted Internet research into client employment areas to verify income level accuracy. Met all assigned weekly goals for underwriting and compliance. Served as the liaison between the Loan officer, broker, processor and compliance team. Responded to violations of rules, regulation, and policy and procedures by conducting internal investigations and making recommendation for resolutions.

Contemporary Staffing Inc., Sterling, VA 7-2006 to 10-2006

Mortgage Specialist/Underwriter

Client: Fannie Mae

Provided underwriting services for Mortgage Company (Fannie Mae). Reviewed closed loans for eligibility with respect to Fannie Mae Selling guide, DU guide, and /or negotiated terms as defined by contracts with Fannie Mae lender partners. Performed risk analysis and decisions regarding deficiencies identified during review process. Identified transaction components that indicate a potential for fraud and perform sufficient investigation work to resolve issues identified. Accurately record data and review conclusion in Quality Assurance System. Communicated the results of file review both verbally and in written format to internal and external customers. Marketed Fannie Mae Mortgage products, features and processes to both consumers and lenders. Delivered presentation at various lending and broker organization groups to familiarize potential clients with business and technology opportunities and benefits and provide training support where needed; served as liaison between Fannie Mae business units and sales to leverage resources in the development of new sources of business such as funneling activities; monitor, track and report the activities and performance of business development clients; gather competitive intelligence, develop methodologies to increase penetration and optimize real estate professional and (DO) mortgage broker relationships.

PMI, Vienna, VA 6-2005 to 3-2006

Mortgage Specialist/Underwriter

Client: Pinnacle Mortgage

Evaluated mortgages, including conforming, non-conforming, jumbo, Alt-A, A-minus sub-prime, Freddie Mac, and Fannie Mae, focusing on residential, investment, and second-residence applications. Reviewed financial statements, documentation, and tax returns. Evaluated credit, appraisal, survey, disclosure, flood certification, and title documents. Evaluated about 30 loans a week, ensuring completeness and accuracy of information. Determined if applicants qualified for listed programs using standard guidelines. Communicated extensively with loan officers, appraisers, and processors to obtain additional information. Ensured absence of liens against title. Conducted Internet research into client employment areas to verify income level accuracy. Met all assigned weekly goals for underwriting and compliance. Performed real estate functions relating to the management and utilization of government owned real property. Acquired interest in real property and use rights with limited complicating factors. Determined the properties to be acquired to satisfy the requirements for specific projects and the nature of the acquisitions (fee simple, easement, Leasehold, mineral and other rights, permit or license). Performed routine negotiations with property owners to obtain information as to current status of the land. Reviewed terms and conditions of final documents. Evaluated contracts and other real property transactions for completeness and supporting documents. Submitted reports on the results of surveys and inspections, and prepared and coordinated documents for approval. Took appropriate corrective actions to keep real property information current.

Freddie Mac, McLean, VA 7-2004 to 6-2005

Underwriting Consultant/Call Center

Worked in call center environment, responding to calls from external customers and internal employees. Served as internal knowledge base for all technical underwriting questions relating to Freddie Mac guidelines and SQA/SRM policies, and procedures. Provided information to lenders and underwriters. Assisted customers with troubleshooting of Freddie Mac and FHA underwriting and other loan origination applications. Responded to average of 35 calls a day. Trained new call center representatives; assisted customers in enrolling for Freddie Mac training classes; consistently ranked superior in performance and customer service evolutions; provided expert advisory services to management, technical, and supervisory personnel to various lending agencies regarding real property programs and development. Provided advice, guidance and liaison services for complex real estate issues and real estate program services. Provide expert advice and guidance on broad programs with national impact, Home possible 100 and 97 mortgage, home possible neighborhood solution 100 and 97, investment property mortgages, section 108 loan guarantee program, section 184 native American housing loans, section 248 native American housing FHA- insured loans; reviewed closed loans for eligibility with respect to Freddie Mac selling guide, LP guide, and or negotiated terms as defined by contracts with Freddie Mac lender partners; performing risk analysis and decisions regarding deficiencies identified during the review process; identify transaction components that indicate a potential for fraud and perform sufficient investigative work to resolve issues that are identified; accurately recording data and review conclusions in Quality Assurance System; maintain a sound knowledge of secondary market activity, practices and business/industry practices as they impact underwriting quality and origination activity.

Clayton Group, Baltimore, MD 12-2003 to 7-2004

Due Diligence Analyst

Client: Country Wide

Independently conducted audits of a wide range of complex mortgage product from various types of holders such as banks, credit unions, broker, lender, insurance and mortgage companies; resolved independently problem or questions encountered, largely on policy violation, laws, regulations, or other basis such as business practice, precedent/policy; develop documentary evidence in cases which may require litigation; determine the probable extent of examination or investigative inquiry necessary through the study of current and previous mortgage reports, size of assets, and types of organization; prepare and organize paper work, schedule and summarize findings; prepare audit reports; schedule, attend and conduct portions of audit conferences with senior management and others; correspond in writing with company personnel; audit mortgage documentation/applications/appraisal for potential fraud and provided summary reports to management; recorded errors or deviations from procedure; evaluated legal and regulatory compliance documentation for accuracy and completion; review various agreements and contract terms and conditions; enter data into system; updated report based on finding; expert in the completion of comprehensive financing memorandum and facilitating the loan closing process; analyze historical and projected financial statements. Calculated overall liquidity and covenants. Assessed competition, industry and market comparables and relating it to the proposed borrower in terms of valuation, and borrower risk; keep the holder liaison advised of findings and audit techniques.

Spherion, Baltimore, MD 3-2003 to 10-2003

Mortgage Underwriter

Client: Wells Fargo

Performed underwriting review of various loan programs including Conforming, Subprime, FHA, VA and Non-Conforming Jumbo. Conducted credit and audit reviews of mortgage loan documentation. Evaluated financial risks as part of lending process. Reviewed credit, appraisal, survey, disclosure, flood certification, and title documents. Evaluated average of 30 loans a week, ensuring completeness and accuracy of information. Determined if applicants qualified for listed programs, based on standard guidelines. Ensured absence of liens against title. Maintain current knowledge of legislation changes and developments affecting real estate, banking techniques and practices. Effectively examine, interpret and understand property laws, regulations and decisions. Facilitated training of underwriters, brokers, loan officers and mortgage officers. Evaluated financial risk as it pertains to real property meeting regulatory compliance along with various agreements and contract terms and conditions.

Prosperity Mortgage, Rockville, MD 3-2001 to 01-2003

Mortgage Specialist

Processed mortgages, including VA, FHA, conventional, multi-family, and single-family, averaging 35 a week. Evaluated applicants’ qualifications and reviewed loan documentation, including employment income, tax returns and forms, bank/brokerage statements, rental income, self-employment, trust, assets, business accounts, equity trade, gift funds, and grants. Reviewed all necessary mortgage forms and documentation, such as titles, appraisals, etc. Provided determination of eligibility; calculated debt-to-income ratios and obtained credit histories as part of credit worthiness determinations; performed risk management; Performed research and related findings to using Freddie Mac, FHA, VA, Fannie Mae and Investor guidelines to ensure the sale within the secondary market.

Navy Federal Credit Union, Vienna, VA 3-1990 to 3-2001

Underwriter/Processor/Closer

Held several positions within Navy Federal and received multiple promotions. Obtained all necessary documentation from customers, appraisers, banks, and title companies in order to initiate underwriting process. Conducted audits and reviews of mortgage loan documentation. Evaluated financial risks as part of lending process. Reviewed credit, appraisal, survey, disclosure, flood certification, and title documents. Evaluated average of 30 loans a week, ensuring completeness and accuracy of information. Determined if applicants qualified for listed programs, based on standard guidelines. Communicated with loan officers, appraisers, and processors to obtain additional information. Ensured absence of liens against title. Prepared documents for transfer to title company for authorization, and then reviewed all returned documentation for quality. Dispersed funds at closings.

EDUCATION

BS in Business Management, Purdue University, West Lafayette, IN

Graduate, Westport High School, Louisville, KY

Workforce Development, Montgomery College, Silver Spring, MD

OTHER TRAINING

Appraisal Standards and Ethics; including basic appraisal principles and procedures

Fundamentals of Real Property Appraisal 101; and Fraud WBT Training

Self-Employed Borrower

Commercial and FHA Underwriting; and Underwriting Limited Documentation

Financing

Mortgage Insurance

Adjustable Rate Mortgage

Consumer Service

Management Training

Loan Prospector

Desk Top Originator System

FHA Total Score Card

Clues

Computer Troubleshooting Training

Extensive computer software training

MEMBERSHIPS

National Federal Credit Union Accountants Association (NFCCA)

National Association of Accountants of America (NAAA)

International Association of Assessor Officers (IAAO)

TECHNICAL SKILLS

MS Office suite, Windows 8x, MS Outlook, MS Access, Mortgage Software

REFERENCES

Available Upon Request http://www.careerbuilder.com/jobseeker/resumes/postresumerecommendations.aspx?Resume_DID=RH66CC76DLZRMWTRXJ7&sc_cmp1=JS_ContinueSearch_Bottom

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