Service Representative

Syed Zaheeruddin

acy3c2@r.postjobfree.com

**** * ***** ***: Apt: 56

Albany, GA 31707 Cell: 231-***-****

CAREER SUMMARY & SKILLS

More than thirteen (13) years hands on automotive systems experience

Sound knowledge of Engine, Transmission, Drive line components, Chassis, HVAC, Hydraulic, pneumatic, electrical and brake, systems

Proficient in Microsoft Office, Visio, Adobe Acrobat and Auto CAD

Understanding of engineering theory and principles of design

Excellent oral and written communication skills

Demonstrated ability to work independently and in a team environment

High level of interpersonal skills to work effectively with cross functional areas

Excellent problem solving skills involving complex systems

Quick learner, able to identify and implement creative design and process solutions

Multiple Project management skills

PROFESSIONAL EXPERIENCE

Survice Engineering Company Aug 2016-Present

Multi Million dollars Defense Contractor

System Engineer- Marines Logistic Base Albany, GA

Performed technical investigation of design and test evaluation of sub systems

Provided engineering analysis in support of medium and heavy tactical vehicles including Survivability, Systems Integration, and Reverse Engineering process

Supported and conducted of Systems Engineering analyses, and attended hardware design reviews at system and subsystem level

Main Interface between the technical teams and the customer as the technical project lead

HRU Troy MI Jan 2016-July 2016

Technical and Professional Staffing Agency

Logistic Maintenance Engineer – contract to General Dynamics Land Systems

Performed detailed maintenance analysis of all vehicle systems to provide source data to technical publication for repair manual (General Support and Direct Support level) publication

Interfaced with Engineering teams to clarify and address design and maintenance issues

Participated and supported physical performance of Validation and Verification efforts

Writing National Maintenance Work Requirement (NMWR) for Buffalo

Man Tech Corporation, 29 Palms, CA Jan 2013-Nov 2014

Multi billion dollars Defense Contractor

Site Supervisor

Upgraded and overhauled Mine Resistant and Ambush Protected (MRAP) vehicles and Cougar project

Supervised maintenance support activities for Buffalo and MRAP Vehicles

Conducted training classes of Buffalo operator and unit level maintenance and preventive maintenance checks and service

Supervised a team of six Field Service Representatives, who support army mechanics as subject matter expert

Man Tech Corporation, Baghdad, Iraq July 2008-Dec 2009

Multi billion dollars Defense Contractor

Senior Field Service Representative

Assisted army units for troubleshooting of MRAPs faults

Installed automatic fire suppression systems in the MRAP vehicles

Installed up armor kit on RG-31, Buffalo and Husky

Performed maintenance of Interim Vehicle Mounted Mine Detector (IVMMD)

Lear Siegler Services, Baghdad, Iraq Sep 2006-July 2008

Multi billion dollars Defense Contractor

Maintenance Supervisor

Supervised modification work project of M1114 and M1151 vehicles. Installed up armor kits and fire suppression systems in 500 HMMWVs

Maintained property inventory, inspection records and employee performance evaluation

Coordinate and interface daily with Managers, and Customers to ensure all policies and procedures are followed

Performed complete overhaul and rebuild engine, transmission, transfer case, axle, HVAC, hydraulic and pneumatic components

United States Army Sep 1999-Sep 2006

Platoon Sergeant, E6 (MOS 63B)

As Maintenance NCO/IC provided supervision and technical guidance to subordinates and ensured that all work was performed according to SOP and in a safe manner

In-charge of vehicle recovery operation, in Camp CRC South Korea

Worked as vehicle maintenance instructor

EDUCATION

BS, Automotive Engineering Technology, Ferris State University, Big Rapids, MI May 2013

AS, Advanced Automotive Technology, New England Inst. of Tech, Warwick, RI March 2005

Active Secret Security Clearance (US Citizen)

Fluent in Urdu language, speaking, reading and writing skill

Fluent in Hindi language speaking skill

PROFESSIONAL DEVELOPMENT

Proficient in Windows, MS Office Suite / Word, Excel, Project, Lotus Notes, Outlook

Basic Non Commissioned Officer Course, (MOS 63B), Fort Hood, TX, 2006

Primary Leadership Course, Wightman Academy, US Army South Korea, 2003

Certified Vehicle Inspection from state of RI

Certified Emission Inspection technician from state of RI

Certified Refrigerant Recovery and Recycling (ASE)

Certified for operation and maintenance of armored vehicle M1117, Balad, Iraq

Certified Foreman training course, conducted by URS Corp: Balad, Iraq

Certificate in Engine Testing (Ferris State University)

Certificate in Quality Technology (Ferris State University)

Achievements & Awards from US Army

Army achievement medal (3)

Army good conduct medal

National defense service medal

Korean defense service medal

NCO Development ribbon

Army service ribbon

Overseas service ribbon

Marksmanship badge with rifle bar

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