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Selvaraj Nagamuthu - SAP Basis Consultant

Profile

Selvaraj has over Nineteen years of experience spanning diverse engagements that include performing as SAP Basis Consultant and Solution Architect, managing large and complex programs, practice building, leading IT enabled business model transformation exercises and people management. He has worked on consulting assignments for a variety of industries. In the capacity of a consultant he has worked with clients to develop strategies for IT road-map in order to realize a larger business vision.

Worked with stakeholders to develop architecture framework that aligns strategy, processes, and IT assets with business goals.

Work closely with Delivery Project Executives, project managers, developers, and focus groups to avoid redundancy, minimize expenditures, and improve overall synergy within organization.

In-depth experience establishing best practices and guidelines for selecting, developing, and implementing information systems within enterprise.

Acute knowledge of hardware, software, networking, applications, and systems engineering.

Familiar with architectural concepts of Information Technology Infrastructure Library, Open Group Architecture Framework. Excellent communication, presentation, and organizational skills.

Selvaraj also worked in implementation and support projects in offshore and onsite model. He has travelled and having working experience with customers in Japan, Singapore, UK, Switzerland, Germany, and USA and currently in India.

Achievements/Awards

SAP Certified my SAP Technology -SAP / DB Administration (ORACLE) in 2002

Completed Netweaver base line training and certified. SAP Germany in 2003

Completed Exchange Infrastructure training XI 3.0, Belgium in 2003

Certified as Netweaver Solution Consultant – Solution manager in 2006

Certified in basic German test at IPECC, Walldorf (Grundstuff 1) in 2004

Event Support-Actively supported TechEd 2005 in Bangalore. Received an Award from SAP Director

Certified in QMS – Quality Management Services in 2008

ITIL 3.0 Foundation - trained and Certified in Dec 2008

ITSM/six sigma training completed in May 2009

Completed OS DB and upgrade training from SAP in March 2013

Completed Cloud training in Aug2014

Completed T3(Train The Trainer) program in Aug 2014

Received IBM Excellence & Eminence Award in consecutively for three years 2011- 2014

HANA Migration – HA250 course completed in Jan 2015

Completed HANA training & Certified in March 2016

Completed IBM Architectural thinking workshop in Feb 2015

Received Shell Champ Award in April 2015.

TOGAF trained and Certified in Jan 2016

Participated in Education conferences and conducted workshops in colleges for Post graduate students, also being a mentor for them. He had been guest speaker/lecturer in few colleges in Karnataka and Tamilnadu for about 100 plus hrs. spent in 2015.

Skill Set

Operating Systems: Windows 2000/2003/XP, Red Hat LINUX 7.2, HP-UX 11.23, Sun Solaris 8.0/9.0, Windows7.

Server Products: MS-Exchange Server, MS-Proxy Server, Oracle 11g

SAP Software Applications: SAP Netweaver 7.0, SAP R/3 4.6C, ECC 6.0, SAP BW 3.5, SAP CRM 3.1, SAP xRPM 4.0, SAP GUI 7.10, SAP WebAS 6.40, SAP ITS 6.20

Databases: Oracle, SQL Server, DB2, MS Access

Software Applications/Tools: Adobe Illustrator 10, Visio, Office 2007, Adobe Photoshop, Adobe Professional

Processes: IBM’s QMS (Quality Management System). ITIL (Information Technology Infrastructure Library)

SAP HANA Admin & Migration DMO tool

Education

Bachelor’s in Science - 1995, Annamalai University, India,

Masters in Computer Applications(MCA) -2003, Indira Gandhi Open University, India

Master in Business Administration (MBA) - 2015, Bharathiyar University, Tamilnadu, India

Professional Experience

Employment in IBM: Date of joining July-11-2005 to till date

Feb 2016 – till date, SAP Basis Lead – PBF Energy (Current )

Description:

PBF Energy (“PBF”) is one of the largest independent petroleum refiners and suppliers of unbranded transportation fuels, heating oil, petrochemical feedstocks, lubricants and other petroleum products in the United States

SAP Basis Lead

Setting up SAP Carve out systems for PBF.

Participating in the cut over activities for the Chalmate and Torrance plant integration.

Onsite and offshore coordination activities

First point of management contact for all cutover and delivery escalations and operations

Participation on the monthly governance with the client and Offshore and Onsite team

Driving the operational meetings with the delivery team and project manager

Drive Knowledge Management and Asset reuse to make the delivery process better, faster and cost-effective.

Working with other technical teams like Windows, IBM Soft layer, Networking and SAP, Oracle Teams.

Jan 2015 – Jan 2016, Solution Architect - Shell Upstream business.

Description:

Shell is a global group of energy and petrochemicals companies. It consists of the businesses of Upstream Americas, Upstream International, Downstream, and Projects & Technology. With approximately 87,000 employees in more than 70 countries and territories, Shell is helping to meet the world's growing demand for energy in economically, environmentally and socially responsible ways

Solution Architect

Cost Performance Improvement project, CPI is budgeted to save 53M USD in 2015, Architecture assessment completed for more than 50 applications, thus my work is part of savings of around 30M for the customer in the IT hosted applications for the year 2015. And the key initiative to migrate applications to Exadata was planned. This is across upstream applications.

Analyze Oracle applications and move them to Exadata as appropriate for OLTP apps.

Worked as Solution Architects for three projects within Shell. 1. Softway 2. Argentina merger will save tax in Millions 3. Optical Code Reader 4. Exadata applications.

Aug 2014 – Dec 2014, SDM- Service Delivery Manager & SME – OCC RSLaF, Aviall and Huskey

Staffing the graduate hire and guided process team.

Every customer is who comes into RSLaF expected to save about 20% reduction in the incident tickets.

Targeted to zero major incidents as to take care with proactive monitoring.

Assist Guide procedure team to achieve the business goal with SME capacity.

Establish an evaluation process for GP and OCC technical team building.

Work along with GEO counterpart and SME’s to assist the optimization of landscape for saving the cost and bring budget in control. Approximate cost saving about 15% on staffing as the resources are shared.

Report Delivery Project Executive on weekly basis charts with performance measures that includes and trend analysis and nature of business issues in the business process.

Worked towards cost optimization ideas and bring down the solution to achieve CPI (Cost performance Indicator)

Review & Document the GP process and document as needed

Sep 2013 – Dec 2014, Project Lead-Charm implementation Tonen General, Japan

This role is a composite of Technical and Management functionalities, where its primary focus to ensure the client satisfaction and overall delivery responsibilities.

Overall responsibility for the project delivery – Charm implementation. This has helped in shutting down old tracking tool for change management.

First point of management contact for all delivery escalations and operations

Participation on the monthly governance with the client and Geo team

Driving the weekly operational meetings with the delivery team and project manager

Drive Knowledge Management and Asset reuse to make the delivery process better, faster and cost-effective.

Client Satisfaction for projects being delivered from TAC.

Achieve delivery excellence (cost, schedule, quality) targets with minimal delivery escalations.

Responsible in driving the service improvement actions and bring in operational efficiency

Ensures the System health check monitoring reports are prepared, uploaded in the team share point. Reports are reviewed, action taken as applicable and signed off by the SAP service Director as audit evidence. This process was automated using SAP TAC tools and made customer happy.

During this period, I have taken additional responsibility as Sr. Cluster Service Delivery Leader, Bangalore

Working as Sr. Cluster Service Delivery Leader in IBM, Bangalore and supporting multiple customers such as Tonen General, Eli Lilly, Alstom, DE Master Blenders, AMAT, Tonnen General, Sanyo, Mars, Henry, LMI, Vodafone, Limited Brands, Inc., Marchon SAP AMS, NetApps, Shell, BSR Infratech, Aravind Brands and Aviall.

Working with SDL (Service Delivery Leads) for approval process and day to day technical and business issues by participating in the weekly SDL’s call.

Collaborate between various stake holders such as compliance team, SAP security team and ABAP teams for various activities.

I was responsible for the domestic client BSR Infratech as Solution Consultant and its ongoing project support shared basis with very good client relationship.

Feb 2013 – August 2013, Project Manager – Dalmia Cements, Chennai

Team size of 5Basis plus Security consultants.

IBM India was responsible for Migration of their ECC Landscape from AIX Pseries servers to IBM Pure Flex servers and migration from AIX 6.1 to 7.1 and Oracle 10.2 to Oracle 11g.

I was heading this project as project manager for this account. I have worked the plan with all other stakeholders including customer meetings in Chennai. The TCV is around $0.100M

As I worked with IBM team for the network and other issues, It has become much simpler for IBM, thus i was able to value to the project activities as and when challenges arises. Teams like GTS, STG and GBS involved in this project and facing customer in person at Chennai office.

Sep 2011 – August 2013, Technical Team Lead - Eli Lilly, Illinois, United States

Team size of 60 Basis plus Security consultants.

Played role as an Application Architect & Service Delivery Manager for the SAP Basis Area.

Worked with transition team about the Delivering & identifying gaps between transition phase (Guided Perform / Assisted Perform / Parallel Performa and Steady State).

Worked on ASP (Application Specific Plan) phase identifying team for products/deliverables, this has saved about 20% of transition cost by implementing share based knowledge transitions.

Coordinating with Transition team and provided for all kind of meeting and team organizing of supports.

Project and team coordination, client meeting and addressing & resolving technical & business process issues.

Prepared & Guided on TDD-Technical Delivery Document, AID, ASCP, Policy & Procedure document preparations.

Involved on Resource deployment, All project management related works

Project Deliverable plan for SAP Upgrades & Enhancement Upgrades, System Copy back, System Refresh

Coordinating with Onsite lead and identify gaps for Application Services

Worked as a SME for Client and Arrange necessary Knowledge Transfers

Nov 2007 – Aug 2011, SAP Basis onsite Lead- Johnson and Johnson, New Jersey, USA

Team size of 40 Basis plus Security consultants.

Johnson and Johnson – ITS Global service is supporting Software Application Development, SAP BASIS and Security services to multiple operating companies of J&J.

As an integral part of the solution proposed by IGS US to J&J, the SAP applications constituting all the modules will be maintained and supported on an on-going basis by IBM Global Services India (IGSI), mainly from its offshore facility in India.

Successfully established SAP Basis services from various Operating companies into Global Operations. ITS Global Operations supports operating companies such as Lynx, Beacon, MD&D Japan, TaiShen, Janseen, Solar, HCS, Consumer and Crossroad.

Worked as Service Delivery Lead in Raritan, New Jersey, supporting multiple operating companies for Johnson & Johnson in the area of SAP Global Operations

Involved in intake process and its request form redesign to make it globally due to business need, discussed with Unix, DB group stake holders and leads, business and IT directors and finalized the ITSM intake process.

Discussed with business owners to agree to have the approvers list maintained at portal with the new folder hierarchy structure. This helps the team and other stake holders to follow the process.

Coordinated with prime vendors like Collabera for Staff augmentation projects.

Coordinated between IT Global Finance compliance team, SAP security team and implemented the IAPP policy through security profile parameters and forbidden password table for SAP Solution manager system. Helping the team to comply with all the JNJ related compliance wire trainings and conduct the information sessions as and when needed.

Participate in the weekly change board meetings with the offshore lead and team members about the Change Requests handled for progress updates and further direction.

Involved in the production system refresh activities and business critical meeting, due to any technical problem

Bi-weekly meeting with the IT director and address any open issue(s) immediately, recommend & implement the changes for service level improvement.

July 2005 – Oct 2007, SAP Security SME and onsite coordinator - Philip Morris International, Lausanne, Switzerland, Team size of 8Security Consultants.

Responsible for leading a project team in delivering security solution to our customer

Deliver new and complex high quality Security manual/strategy to clients in response to varying business requirements

Responsible for managing scope, planning, tracking, change control, aspects of the project.

Responsible for effective communication between the project team and the customer. Provide day-to-day direction to the project team and regular project status to the customer.

Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.

Utilize in-depth knowledge of functional and Technical experience in SAP and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.

Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.

Key projects handled so far include Service manual project, solution manager system setup and SAPGUI Strategy definition.

Establish License management system by providing customized ABAP program and globalize the LMS program across PMI as rollout. This has benefited the customer with value of 5M every year. All the SAP users licensed tracked in the solution manager centrally.

Employment in SAP India: Date of join July-01-2002 - June-30-2005

July 03 – June 05, Basis Consultant - SAP India Private Ltd, India

Responsible for multiple projects for various SAP Hosting customers around the world as well as Internal Business Systems. Responsible for carrying out basis technical activities on multiple mission critical systems of different complexities in various implementations of mySAP solutions.

Design and execution of TDC - Training, Demo and Consulting for internal customers of SAP Hosting at the offshore delivery. Landscape Lead the various Industry Business Units System Landscapes from SAP Customers in Germany.

Ensured that customer business requirements and met and adhere to support level time frame as per contract.

Communicate business decisions to project managers, business development, and business analysts with various stakeholders.

Develop implementation and test plans, build standard operating procedure for consultants who are joining the team.

Implemented SRM 2.0 landscape including Exchange Infrastructure 2.0 landscape for the EMEA Ramp up customer Linde, Germany

Configured SAMBA utility for homogeneous environment for the customer Madura Garments.

Support on remote consulting and monitoring all systems for domestic customers in India

Created procedure on database checks and maintenance and performance monitoring of production and application servers

Technical SME support for US, EMEA Hosting customers and Landscapes supported are R/3, APO, BW and Enterprise portal

Co coordinated with Hardware partners like HP, EDS and Sunguard for the Hosting related activities.

Worked as part of RST EMEA team to understand the process and co-coordinated for various Hosting activities

Worked as team member for Ramp-up project for SRM 3.0

July 02 – June 03, SAP Basis Consultant – Madura Garments Private Ltd, India

Responsible for first remote consulting customer support initiated in Bangalore.

Given technical support for day-to-day all the Basis activities

Implemented Go-live check (TCC-Check) for the production landscape

Performance monitoring of production and application servers

Employment in IBM: Date of join February 01-2001 – June 30 2002

Feb 2001 – August 2001, SAP BASIS & Security Consultant -IBM Global Services

Responsible for Profile, role, user creation and maintenance

Database tuning for optimum performance

Installed & supported R/3 & SAP products for SAP competency center

Conducted training for new comers to SAP Competency center.

September 2001 – June 2002,SAP BASIS Consultant - Cable & Wireless - United Kingdom, Japan

Responsibilities:

As SAP Basis consultant I was responsible for R/3 4.6 Global Implementation – Phase 2 from Basis track.

Responsible for ESS roll-out support and technical support consultant for Cable & Wireless

Configure Transport Management Systems

Strategy for Profile, role, user creation and maintenance

Database tuning for optimum performance in all the R/3 systems.

Backup procedure formulated and implemented

Employment in Titan Industries, India: July 1995 – January 2001

July 1999 – Jan 2001, SAP Basis & Security Team member, SAP Projects for Titan

Titan Company, a TATA group company, is the largest manufacturer of Quartz analog Watches, Clocks and Jewellery in India.

Operations of Clock business were brought under SAP R/3, version 3.1H and 4.0B, through this project. PP, MM, QM, SD, FI and CO modules were implemented.

As SAP Technical Team member involved in SAP implementation (3.1H), and had responsibility for maintenance of Digital Alpha servers for the SAP implementation project

Formulated of backup for daily, weekly and monthly Analyzed business processes, flows

R/3 3.1H Team member of data migration from Oracle Database to R/3

Installation of Digital Alpha servers

Migration from Data general server to Digital Alpha server with Oracle Applications

Formulated technical design specifications for customization of job card management project.

Provided DBA assistance for projects undertaken by systems department for various department functions.

July 1995 – June 1999, Oracle Database Administrator

As Oracle DBA encountered challenges like recovering database when hard disk failed, control file corrupted, software/hardware errors and the manual deletion of data files

Network administration, NT & SQL Server installation and administration, hardware sizing.

Involved in end user training, Database tuning for optimum performance, reorganizing database as and when require, creating procedure on database checks and maintenance

Ensured Y2K compliance for Oracle Applications

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