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Customer Service Support

Location:
Blackwell, OK, 74631
Posted:
November 19, 2016

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Resume:

John C. Stemle

John C. Stemle

*** *. *** ******

Blackwell, OK 74631

F u n c t i o n a l s u m m a r y

Self-motivated professional, experienced in product analysis and management, budget management, maintenance and facility supervision, primary and secondary sourcing, purchasing and inventory control.

General supervision.

E m p l o y m e n t

Native Energy A.R.M. Site Site Monitor

109596 Coal Road

Billings, OK 74630

7/2010 – Present

Key Job requirements

• Site Monitor

Garfield Equipment Production Buyer

500 W Southgate Rd

Enid, OK 73701

Dec 2009- May 2010

Key Job requirements

• Inventory Management

• Production Purchasing

• Contract Coordinator

W B Johnston Grain Co Inc Scale Operator

2301 N 30th St

Enid, OK 73701

9/2009-12/2009

Key Job requirements

• Scale operator

Mid-Continent Packaging Director of Maintenance

1200 N. 54th Street

Enid, OK73701

7/2009-9/2009

Key Job requirements:

• Manage a team of maintenance personnel in support of packaging processes.

• Maintain personnel records and overtime schedules.

• Monitor and schedule equipment servicing and serve as contract coordinator. Pratt & Whitney, East Hartford, CT Supervisor Machine Tool & Facility Services CARO Connecticut Airfoil Repair

2006-Dec 2008

Key Job requirements:

Manage a team of electronic and mechanical technicians engaged in the support of manufacturing.

Maintain personnel records and overtime schedules according to contract.

Support production in TPM and PM schedules to maintain minimal unplanned maintenance.

Monitor and schedule equipment servicing and serve as contract coordinator for all of CARO.

Using Ace tools and relentless root cause analysis organize and schedule equipment on a planned vs. unplanned schedule.

Pratt & Whitney, East Hartford, CT Machine Tool Servicer TMC Turbine Module Center

2005-2006

Key Job requirements:

Monitor scheduled equipment servicing according to Pratt & Whitney standards

Maintain production equipment using Ace tools for relentless root cause analysis.

Repair and maintain manufacturing equipment.

Pratt & Whitney, East Hartford, CT Machine Tool Servicer 2004-2005

Serving as a

Machine tool parts Coordinator

Key Job requirements:

Manage the order process to keep a constant supply of product and materials to support CANMC machine tool service group.

Negotiate and coordinate vendor contracts.

Monitor scheduled equipment servicing according to Pratt & Whitney standards. Support business unit leaders to maintain an operation with little or no product shortage.

Team member in restructuring internal organizations to support new systems and ways of coordinating outside services and our own skill sets to revamp internal warehousing problems.

Pratt & Whitney, East Hartford, CT Experimental Sheet metal Technician 2001-2005 Manufacture and assemble Turbine

Exhaust Cases for F-119 Jet engines for the F22 and JSF fighters.

disassemble, identify worn components, repair or replace and rebuild F-119 turbine exhaust case

use manufacturing tools and equipment such as drills, rivet guns, and measuring equipment, following blue print and operational instructions and designated operational procedures

Pratt & Whitney, East Hartford, CT Analyst / Purchasing 1999-2001

Key Job requirements:

Manage the order process to keep a constant supply of product and materials flowing into the warehouse.

Negotiate and coordinate vendor contracts.

Monitor scheduled equipment servicing according to Pratt & Whitney standards.

Support business unit leaders to maintain an operation with little or no product shortage.

Team member in restructuring internal organizations to support new systems and ways of coordinating outside services and our own skill sets to revamp internal warehousing problems.

Pratt & Whitney, Middletown, CT Inventory Control

Key Job requirements:

1998-1999

Manage inventory levels in a storage facility and warehouse.

Manage an inventory system for issuance and distribution of product.

Organize a kiting process for maintenance schedules. Southern New England Tel. Co. Meriden, CT CTDA/Customer Service Key Job Requirements:

1995-1998

Customer service for directory assistance.

Maintain a pleasant assured confidence and reflect professionalism and accuracy while performing a public information service.

Pratt & Whitney, Middletown, CT Senior Material Analyst Key Job requirements:

1991-1994

Manage a team of analysts and hourly workers involved in maintaining a multi warehouse environment.

Initiate and implement tasks to reduce inventory, increase inventory turnover, reduce inventory dollars, and provide accurate accounting of weekly, monthly and yearly usages and expenses.

Manage credit lines, vendor contracts and vendor services.

Reduced a $15,000,000 dollar inventory to $10,000,000. Increased inventory accuracy levels from 60% to 95%.

Pratt & Whitney, Middletown, CT Material Analyst/Plant Engineer Key Job requirements:

1986-1991

In the same category as the above materiel analyst, but a material analyst which included plant and facility duties.

Managed vendor contracts to purchased materials for a timely start and finish of capital projects.

Maintained warehousing and storage systems for facility and site specific type materials.

Contracted via task and purchase orders for snow removals, site sewage systems, and water services.

Maintained a surplus inventory of capital equipment for company wide surplus endeavors to regain costs of expired or replaced materials.

Hamburg, W. Germany (P&W) Machine Tool Analyst

1985-1986

Worked as a vendor support analyst, assisting vendors in Hamburg, Germany with the building of capital manufacturing equipment.

Monitored the assembly and repair processes needed to support the equipment being built by the vendor in Germany.

Recorded specific machine requirements as the equipment was being built Pratt & Whitney, N. Haven, CT Machine Tool Mechanic 1980-1985

" Maintenance Trainee 1978-1980

" Machine Operator 1977-1978

E d u c a t i o n

Quinnipiac College, Hamden, CT In Process

Bachelor of Arts in Business

Pratt & Whitney, Middletown, CT 1994

Kaizen Training (Team Leader)

South Central Community College, New Haven, CT 1985 Associate of Science in Business Studies

Pratt & Whitney, North Haven, CT 1981

Completed Machine Tool Maintenance Apprenticeship

Connecticut Institute of Industrial Education, North Haven, CT 1977 Master Certificate in Supervisory Development

A w a r d s r e c e i v e d

Corporate Award recognizing significant effort above and beyond normal expectation. Resulted in savings to Pratt & Whitney estimated at over $4,000,000. Special Awards given for special effort to divert crisis situation. Resulted in preventing loses of $100,000 per day due to contract requirements. S p e c i a l C l e a r a n c e r e c e i v e d,

SARS National DOD Security Clearance 9/18/2002

F-119 for FA-22 Raptor, F-135 JSF (Debriefed 2007) Senior Jersey Security Classification for FA-22 Raptor clearance for NISPOM. (National Industrial Security Program) (Debriefed 2007)



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