LENORA MOSS

*** ********* ***

Warner Robins, GA 31088

478-***-****

Dear Prospective Employer:

In the interest of investigating employment opportunities within your company, I have enclosed a copy of my resume for your review. It will provide you with specific information about my education and professional experience.

I feel that I possess the qualifications and meet the requirements needed for employment within your organization. I would welcome the opportunity of meeting with you, in person at your convenience so that we might discuss how my interests and experience could be used to mutual advantage within your organization.

Any consideration given to me would be greatly appreciated and I hope that you will give me the opportunity to participate in the continued growth of your company. I look forward to hearing from you.

Sincerely,

Lenora Moss

Enclosure

Lenora Moss

100 Granville Way

Warner Robins, GA 31088

Cell 843-***-****

Professional Objective

Actively seeking a challenging position, which will fully utilize my acquired skills, abilities, knowledge and education with an organization offering advancement opportunities.

Education

1993 Lakeland College Sheboygan, Wisconsin

BS, Business Administration (Management)

Minor (Economics)

Professional Experience

2005-2013 Dermatology Associates of the Low Country Hilton Head, SC

Front Office Supervisor

Supervise and assist front office personnel in check-in and check-out, appointment scheduling and medical records.

Responsible for explaining office policy and procedure to patients and personnel with regard to charges, payment, appointments, filing insurance and collection of Co-pays and deductibles.

Analyze, recommends and ensure implementation of organizational systems, policies and procedures to provide efficient and effective patient oriented care as possible.

Monitor daily appointment schedules; preparation of patient charts, telephone and other front office duties.

Train and orient new front office personnel; responsible for work assignment and daily operations.

Participates in professional development activities keeping current with health care trends and practices.

Confers with Practice Director and attends management meeting when necessary.

Maintains strict confidentiality and performs other duties as directed by Practice Administrator.

2003-2005 Hospice of Houston County, Inc. Warner Robins, GA

Junior Accountant

Prepare patient account activities necessary to establish liability and/or collection for cost of hospice care rendered.

Maintain accounts receivable financial records using Microsoft excel spreadsheets and Quick Books Pro software.

Bill claims electronically to Medicare (CMS and Palmetto GBA) and Medicaid (ACS); and performs all follow-up and collections.

Perform research and comply accurate status reports of financial conditions.

Calculate all hospice operating monthly statistics and reports to supervisor and board of directors.

Knowledge of changes in policies ad procedures with (federal) Medicare and (state) Medicaid.

2001-2003 Houston County Association for Exceptional Citizens Warner Robins, GA

School Secretary (Happy Hour School)

Writing Purchase orders for statements for accounting purposes.

Typing from copy (rough draft and general instruction) which may include unusual expressions and technical terminology.

Maintaining monthly and daily reports, operating multi-phone line system. Maintaining leave records, scheduling appointments, and making travel arrangements, sorting mail.

1993-1999 The Sight Center Eye Clinic Milwaukee, WI

Office Manager

Supervisor of as many as ten people.

Prepared ADP Payroll, Scheduling, Accounts Payables, Receivable, Electronic Insurance Billing Medicare & Medicaid).

Prepared Quarterly Medicare cost Reports.

Prepared all money to be deposited and balanced check books.

Reconciled bank statements for four accounts.

Skills

Proficient and Experienced in the use of Medinformatix, NexTech Practice 2012, Microsoft Windows XP, Microsoft Excel 2010, Word 2010, and Publisher, Quick Books, Lotus 1-2-3-, Mysis Healthcare/Hospice, and 10 Key Calculator.

Proficient in Customer Service, Data Entry, and Problem Solving.

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