Customer Service Manager

SUMMARY

Restaurant professional with ** years in FOH and BOH operations. Customer service

and food handling expertise. Skilled at memorizing menu items and orders. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Dynamic Operations Manager highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers. HIGHLIGHTS

Highly responsible and reliable

Point of Sale (POS) system

operation

Exceptional interpersonal skills

Works well under pressure

Extensive hospitality background

High-volume dining

Upbeat, outgoing and positive

Food safety understanding

EXPERIENCE

Operations Manager

Eagle, CO

Roadhouse Hospitality Group/ Jul 2012 to Aug 2016

We had weekly meetings where we went over financials. I made the FOH schedule. Maintained liquor cost and labor cost weekly. Ordered all liquor and FOH supplies. Server/Bartender

Eagle, CO

Paradigms/ Feb 2012 to Oct 2012

Maintained tables and bar.

General Manager

Avon, CO

Pazzo's/ Nov 1996 to Jan 2012

Ordered liquor, food and dry goods. Made FOH and BOH schedules. Bartended and served. Made pizza and worked in the BOH.

H .

Patricia

Hindman

970-***-****

acx5vl@r.postjobfree.com

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