Human Resources Professional

EMAN KHALAF, SHRM-CP **** Chain Bridge Rd., Apt **1, Vienna, VA 22181 • 571-***-**** acwx5e@r.postjobfree.com

Summary

Over 15 years of experience working with International diplomatic missions/development programs supplying thorough, organized administrative support to senior executives and officers.

Professional in administrative functions, financial and budget management, human resources, and project monitoring and implementing.

10 years of experience working in the private sector as owner and manager of a retail shop.

Completed the SHRM-CP Human Resources Management certificate program.

Certified/ SHRM-CP

Key Skills

Strong interpersonal skills, sound judgment and ability to work under pressure.

Adapt easily to new environments and possess professional skills at working with diverse groups.

Quick learner and ready for more learning and development opportunities.

Dead line oriented, punctual and thorough in job performance.

Excellent writing and editing skills in two languages: English and Arabic; fair knowledge of the French language.

Strong knowledge of Microsoft Office suite, IMS/SAP financial program and web based research tools.

Ability to maintain highest level of confidentiality.

Work Experience

NOVA Court Interpreting Services July 2016-present

Translating and Interpreting for Arabic speaking individuals during court cases

Assistant to the Head of Cooperation Mar. 2006-Nov. 2015 Canadian International Development Agency CIDA, West Bank, Palestine

Recruited, screened, interviewed, selected, trained and coached office staff.

Provided guidance on policies, laws and regulations to guarantee understanding and compliance.

Monitored daily schedules, leave plans, attendance, overtime, and monthly payments for 9 staff members and 5 contractors.

Served as a member of the Occupational Health and safety Committee for 3 years and co-chaired for 2 years.

Monitored the implementation of 2 development projects and recommended action on project direction.

Acted as first point of contact for enquiries from government officials, donors, partners, NGO’s and individuals.

Translated, drafted, edited and proofread various types of documents in Arabic and English, including reports and contracts, to ensure quality and accuracy.

Prepared budget reports, monitored expenditures, and recommended adjustments to budgets.

Managed and maintained financial records for operational and project expenses.

Coordinated visits of high level officials and observed the security situation to ensure safety of individuals.

Managed the daily schedule for the Head of Cooperation and prepared required documents for meetings.

Representative Office of the Republic of Hungary, Office Manager Nov. 2000-March 2006 West Bank, Palestine

Managed all office duties: telephone calls, filing, organizing meetings, payments, office procurement, and other as needed.

Represented the Hungarian mission in meetings, conferences and receptions.

Handled visa applications and dealt with consular matters.

Translated documents: English-Arabic and Arabic-English.

Monitored the internal and external security affairs to ensure safety of diplomatic office and staff.

Managed human resources, finances, taxes and VAT.

Reviewed contracts and participated in the selection process of contractors and temporary duty assistance.

Service Department Coordinator at OTIS Elevator Company April 2000-August 2000

Responsible for all office work including preparing and renewing service contracts with customers.

Monitored financial matters related to the service department.

Prepared a daily schedule for a team of workers and monitored team performance.

Organized the filing system both paper and electronic data/filing.

Dealt with and resolved customer complaints in a satisfying manner.

Owner and Manager of a Private Business, West Bank March 1991-March 2000

Started and managed a private business shop for Palestinian needlework and embroidery.

Managed the shop’s sales, purchases and accounting operations. In addition to sales of needlework and embroidery materials, the shop marketed embroidery products of tens of women in the Ramallah area.

Administrative Supervisor, Charitable Friends Society, West Bank Feb. 1987-Jan.1991

Responsible for all types of administrative work: personnel, accounting, report writing, proposal writing, organizing meetings for missions and visiting groups

Education

Masters of Business Administration

University of Phoenix

Bachelor of Commerce-Business Administration

Birzeit University, West Bank, Palestine

Certificates

SHRM-CP Human Resources Management Certificate Program George Mason University/SHRM

Activities

A member of the Rotary eclub district 7610.

A member of the Society for Human Resource management (SHRM).

Participated in conferences inside the West Bank and abroad (U.S.A., Geneva and Amman) on the topics of Women and Children Rights.

Participated in a joint Israeli-Palestinian peace building Program with Gesher (Israeli NGO) and Al-Jisser (Palestinian NGO).

Provided support to the Defense for Children International/Palestine branch (DCI) in a research on the dangers and effects of landmines in the Palestinian Territories.

Completed the P2P and IMS/SAP financial program Course in March 2015.

Thorough knowledge of living conditions in refugee camps in the West Bank through extensive volunteering activities aimed at providing basic needs and awareness programs.

Completed the Assistants to Head of Programs course in Ottawa, Canada in September 2007.

Arabic Health Center (Al-Bireh), volunteered for one month as a secretary in 1987.

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