Kanishe LaRen Tate

acwkxl@r.postjobfree.com

*** *********** *****

Galloway, Ohio 43119

PH: 614-***-****

EMAIL: acwkxl@r.postjobfree.com

Career Objective To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of customer service.

Relevant Experience

-Facility Management -Employee Training

-Human Resource Management -Computer Literate (MS Office/Vista)

-Customer Service Troubleshooting -Multi-line Telemarketing

-Inventory and Organizational Experience -Item Sales and Visual Marketing

Education:

Timken Senior High School 1996-2000 Graduate High School Diploma

Columbus State Community College 2012 -2014

Work Experience:

Optician Apprentice

06/2016 – Present JC Penny Optical Columbus, Ohio

Customizing lenses and frames for customers

File paperwork and take orders for customers prescriptions

Assists customers with their insurance companies as it relates to their claims and deductibles

Handle cash for daily closing of store for totals and bank depositing records

Maintain and handle direct orders from our cooperate office

Scheduling patients through Excel

Greeting patients at front desk and over the phone

Assisting in managerial tasks

Optometric Technician

07/2015-04/2016 Luxottica

Optomap 200DX

Opd-Scan 3

Noncontact Tonometer

Nidek Lensmeter

Nidek Epic 5100 Refraction System

Visual Field Analysis

TAB (The Appointment Book)

Money Ledger Excel

ABB Optical Group (Ordering Contacts)

Greeting patients in person or over the phone with a smile

Optometric Technician

12/2014-07/2015 Tuttle and Sawmill Eye Associates

Optomap 200DX

Opd-Scan 3

Noncontact Tonometer

Nidek Lensmeter

Nidek Epic 5100 Refraction System

Eyecare Connect

TAB (The Appointment Book)

Money Ledger Excel

ABB Optical Group (Ordering Contacts)

Greeting patients in person or over the phone with a smile

Optician Apprentice

02/2014 – 12/2014 Visionworks

Pretesting of clients prior to being seen by Optometrist

Utilizing auto refractor

Knowledge of Non-Contact Tonometer

Visual field testing with auto-perimeter

Retinal camera- fundus photograph

Optician Apprentice

01/2012 – 02/2014 Dr. Barnes Eyemart Express

Assist customers with selecting frames, educate regarding script for lenses, repair & adjust lenses

Tracking of incoming inventory via computer input

Inform customers regarding insurance deductibles

File paperwork and customers prescriptions

Balance cashiers drawer at end of shift

Process & resolve customer concerns

Optician Apprentice

9/2011 – 01/2012 JC Penny Optical Columbus, Ohio

Customizing lenses and frames for customers

File paperwork and take orders for customers prescriptions

Assists customers with their insurance companies as it relates to their claims and deductibles

Handle cash for daily closing of store for totals and bank depositing records

Maintain and handle direct orders from our cooperate office

Assistant Manager

10/2010 – 9/2011 “The Paradise Shops (Airport) Columbus, Ohio”

Supervise and train sales associates to maximize first class customer service and to meet sales goals

Manage sales, operational and staffing of all shops to stay within the budget guideline

Take inventory of entire store to maintain records of merchandise

Handle cash for daily closing of store for totals and bank depositing records

Create both positive and productive work environment through clear communications and fair evaluation

Maintain managers log of store security by opening and closing store

Customer Service Representative

2006 – 2010 “Lowes Home Improvement Columbus, Ohio”

Assisted customers by locating products for a variety of home improvement projects

Act an overseer of the production of store and store cashiers daily

Answered multi-line telephones to assist customers with purchases and store locations

Opened new Lowes store accounts to meet monthly goals

Maintained daily store paperwork by filing and sending faxes to multiple store locations

REFERENCES

Dr. Triphinia Harris of JC Penny Optical – 740-***-**** (home) / 614-***-**** (cell)

Heather Gibson (Former GM of Dr. Barnes Eyemart Express) – 614-***-**** (cell)

Lamar Prince (Nanny GM) – 614-***-****

Contact this candidate