Gloria Gray

**** **** ******, **** *****, CA ****5

310-***-****

acwffw@r.postjobfree.com

Professional Profile

Over 20 years’ professional experience in an administrative capacity providing support and assistance to both departments and individuals throughout the company, with in-depth experience in data management and customer service.

CORE Strengths

Account Payables Account Receivables Billing

Payroll Historical Edits Benefits consultant, support

Customer Support Contracts Problem Solving

Budgets P & L DOT Regulations

Branch Audits Outsourcing Onboarding

Computer/Internet and Office Skills: Word, Excel, Outlook, Access, PowerPoint, PeopleSoft, Oracle, People fluent, Kronos, ADP, Web ADR MVR, ADP, Fax, and Copier.

EXPERIENCE

September 2008 – February 2016

Brink’s US

Los Angeles, California

Human Resource Representative/Recruiter

Perform full-cycle recruitment duties by writing descriptions, reviewing resumes, conducting phone screens, scheduling interviews, extending job offers, background and credit checks. Conducting exit interviews and processing final pay checks.

Reconcile timecards daily, approve bi-weekly, researching and correcting payroll errors. Biweekly payroll reporting, seniority list and attendance tracking.

Assisting with open enrollment, benefit consultant, reconciling insurance billing to ensure all terminated employees are deleted.

Human Resource support of over 900 employees for Southern California, Phoenix and Utah branches which includes Lancaster, San Fernando, San Bernardino, Orange County, San Diego, Los Angeles Phoenix, Tucson and Salt Lake City.

Ensure compliance is 100% for all hires, as well as, adhering to all state and federal regulatory employment requirements inclusive of I-9 forms, work permits and etc. to be compliant with OFCCP Regulations.

New hire process by sending out hire packets and offer letters, pre-employment screening paperwork, and orientation instructions; coordinated with other departments for new hire set-up.

Maintain HR database for employee relations, including, but not limited to time off requests, paid time off, vacation, terminations and leave of absences

Maintain employee personnel, medical files, attendance records; generating discipline letters

Tracking employee on FLMA and completing state disability claims.

Tracking and updating employee department of transportation (DOT) records; conducting DMV reports

Monthly HR visit and conducting branch audits for supporting branches.

Sept 2006 – September 2008

Brinks US

Los Angeles, California

Office Manager/Operations Manager

Managed front office operations to ensure efficiency and productivity

By reviewing the branches P&L, I was able to save the company money and cause the branch you make budget.

Assisted with recruitment: write job ads, cull applicants, interview candidates.

Managed the clerical aspect of the organization and coordinating it with every department.

Oversaw payroll, personnel, and billing departments to ensure that both were accurate.

Controlled inventory and ordered new supplies.

Coordinated with outside vendors on supplies and maintenance issues.

1994 – Sept 2006

Brinks US

Garden Grove, California

Office Manager/Operations

Performed account payables, receivable, and payroll

Maintain employee personnel, DOT, and medical files

Supporting the planning, development and overall management of budgets, in collaboration with relevant managers

Managed profit & loss by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.

Controlling all associated operational costs according to the prevailing annual budget forecast.

Outsourcing – job aids, and vendors

Education

1977, 2003

El Camino College

Torrance, California

Certificates

Pending SHRM from Villanova University

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