Jeffrey (Todd) Grinstead

**** ****** *****, **** *****, TX 76179, Phone: 919-***-****

Email: acwfap@r.postjobfree.com

Objective:

To fully utilize my professional background and skills in a career oriented company with the opportunity for advancement.

Experience: 2011-2016

Orasi Software

Services Administrative Manager

This position requires me to be a self-starter, able to work independently to support the clients, as well as being a team-player, and being able to work collaboratively and partner with team members.

Duties:

Develop effective solutions and respond promptly to internal/external client scheduling requests

Tracking all billable and non-billable employees, including contractors

Manage the logistics of scheduling client calls, assessments, reports and editing

Work directly with Delivery Managers to schedule delivery work

Utilize on-line systems, tracking databases, and scheduling criteria to maximize resource efficiency, team member engagement and firm profitability

Update and maintain all necessary tracking information and online client documentation in designated systems

Be knowledgeable about the capacity level and current projects of the available consulting staff

Utilize client management data to satisfy specific client needs/preferences

Provide project support to Project Manager and client team as needed

Maintain employee changes/updates in the services time tracking system, i.e. title, timesheet approver, manager, password status, security, project assignment and bill rates

Work directly with the back office team on invoicing, collections, reconciliations, and any other accounting duties assigned by management

Assure excellent customer service and responsiveness throughout to optimize the participant experience

Monitor project forecast and projected delivery volume each month; resolve any issues with the Delivery Manager and client team

Bright Services, Greensboro, NC

This is a temp to hire position with Orasi Software, Inc. as an Administrative Assistant.

Duties:

Managing Vice Presidents and 3 Directors schedules, which included scheduling flights, hotel reservations, car rentals, and customer site visit logistics

Approved billable and non-billable expenses for office personnel

Organizing daily functions of the office, keeping accurate employee vacation and leave records

Ordering office supplies

MR Williams, Inc. Henderson, NC 2010-2011

Direct Store Delivery Representative

Duties:

Customize and supply novelty programs that suit convenient store needs that include candy, kid’s toys, sunglasses, lighters, gloves, energy pills and energy drinks

Accounts Payable Assistant that led to the DSD Representative position.

Duties:

Coding and posting invoices to vendor accounts on the AS 400 system

Sorting and opening mail

Matching invoices to checks

Filing

Balancing bank detail to open ACH and check resister

Updating various Accounts Payable spreadsheets

And, all other duties assigned to me by the Accounts Payable Supervisor

HandCrafted Homes Henderson, NC 2006-2010

Sales Coordinator

Duties:

Processed drawing/pricing request sent in by the Sales Rep, confirmed correctness, forwarded information to the builder and copied the Sales Rep

Received house quote from Sales Rep the builder was currently interested in purchasing

Reviewed Sales Quote, called the builder, got answers to questions concerning the quote, made necessary changes, and converted quote to a Sales Order

Sales Order compared to the house prints, communicated with Engineering/Costing on any discrepancies. Requested updated house prints/pricing and prepared for an Order Read

Post Order read, I communicated to the builder and Sales Rep the questions/concerns that were discussed during the Order Read

Changes to the Sales Order and/or house prints were made based on those discussions

The Sales Order was then converted into a Production Order after the builder signed off, and the house was releases to Production.

HandCrafted Homes Henderson, NC

Purchasing Assistant

Duties:

Completed take offs and ordered all Kitchen and Bath cabinetry using Engineering prints

Ordered all interior/exterior doors, windows, kitchen counter tops, which included laminate, solid surface and/or quartz using counter top prints provided by Engineering, along with scheduling templates and installation of solid surface and/or quartz

Ordered all Bath cultured marble, solid surface and/or quartz vanity tops

Attended order reads where production concerns were discussed

Responsibilities continued with checking all daily receivers to open purchase orders, confirming the material ordered was the material received. Any discrepancies were handled immediately by contacting the associate that placed the order in addition to contacting the vendor for clarification and resolution.

Inventory control - daily, weekly, monthly inventory counts, auditing and recording during quarterly inventory, in addition to entering inventory totals into our Inventory Control System and communicating with the Controller regarding discrepancies.

Cross trained in Quality Control (QC) learning third party and state regulations on modular codes for NC, SC, VA and TN

Allied Solutions, LLC Plano, TX 2004-2006

Claims Adjuster II

Duties:

Communicated and confirmed to Lender all new claims that were assigned to me.

Verified that Collateral Protection Insurance (CPI) was added and paid on each loan

Verified all documents were included with claim file, if any documents were needed, I requested the necessary documents when confirming claim was received from the lender

Requested appraisal from the appraiser

Based on appraisal, determined if paying cost to repair on damage claims where property was not a total loss, actual cash value, or net payoff on total loss property

Reported all repossessions, thefts, skips, and borrower damage claims to ISO

Completed claim for settlement, including exporting checks and closing claim

Education:

High School – Graduated 1983 from Hugh M. Cummings High School, Burlington, NC.

College – Alamance Community, Burlington, NC, and UNCG, Greensboro, NC.

2005 - Texas License Preparation for Property, Casualty and Surety Adjusting training at Kaplan Professional Schools, awarded Texas, Oklahoma, New Hampshire and Washington Property & Casualty Adjuster Licenses.

Skills:

Experience with Microsoft Office – Word & Excel/AS400

Strong Work Ethic

Team Player

Excellent Communicator verbally and in writing

Contact this candidate