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Customer Service Manager

Location:
Phoenix, AZ
Posted:
August 30, 2016

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Resume:

Greg Fowler

***** * ****** **. ********, AZ *****

Email: acwesk@r.postjobfree.com

Cell: 480-***-****

MY EXPERIENCE SKILLS:

Managing All Aspects of Business

Became Top One Percent Producer in the United States

Leading Teams

Taking Control of Situations

High Level Decision Making

Exceptional Customer Service Experience

Taking Initiative

Administration Experience

Running Companies from A-Z

Training, coaching & Educating Experience

Motivational Public Speaking Experience

Improved All Aspects of Company’s Productions

Expanded Company’s Systems and Structures

Expert in Starting up Companies and Creating Growth

Running Compliance Departments

Teaching Sales Techniques

Ran All Phases of Real-Estate Projects

Supervised Hundreds of People at a Time

Implemented Policies and Procedures and Ethics Policies

Owned and Managed Millions of Dollars worth of Real-Estate

Extensive Presentation Experiences

Problem Solver

Property Manager

Proactive in Business

Advantage Solutions-Sales (Educator, Promoter, top producer in production)

Casa Grande, AZ 2015- current

Customer Service: I promote products to customers as an Event Specialist. This is a part time position and I am one of the top producers on the sales force. I inform, encourage, educate and promote products in a professional manner to existing and new customers.

IPES 180-Network Marketing (CEO, Executive Manager of Operations)

Casa Grande, AZ 2013-2015

Initiative, Proactive, Solution Oriented: I organized, orchestrated and was the creating founder of this customized health and Wellness Company. It was a network marketing company with a unique formulated business plan that allows people to easily share products and services with others. I developed and initiated an on-going educational system, administered presentations and created healthy products and services. I implemented and designed the comp plan system, videos, articles, products and product designs. I incorporated weekly webcast and presentations along with training educations for hundreds of people. I administered and spearheaded the over seeing of orders, merchant accounts, customer service and shipping departments that dealt with over a thousand distributors and customers.

Havvn- Network Marketing (Trainer, Leader and Top producer)

Salt Lake City, UT 2008-2012

Leadership, Achievement, Network: I attained and earned a leading distributor positions in this health and wellness company including being on their advisory board. I surpassed all diversity and became one of the top-producing distributors in the entire company. I helped establish, implement and launch the company’s public speakers program and training. I was sent around the country to help educate and train distributors for the company. I was the only person out of over 30,000 people that outperformed and won every contest and trips that the company offered, which was about every three to four months. I developed, lead and directed one of the largest teams in the company.

World Premier Realty Group- Real Estate (CEO, Manager of Operations)

Vancouver, WA 2006-2008

Growth Creator: I built, designed, and operated this real estate company. I had over 100 established realtors working for me in multiple locations. I formalized, developed and implemented weekly trainings on how to expand business growth and become a top producer in the real estate industry. I formulated and administered monthly seminars to help agents recruit and educate their clients. I created and established relationships with some of the largest builders in the state to work with my agents.

US Funding Group-Mortgage (CEO, Executive Supervisor and Manager of Operations)

Vancouver, WA 2002-2008

Managed, Lead, Trained, ran all Phases of the Company: I created, developed, designed and operated this successful mortgage company. I achieved the top award three years in a row for the fastest growing company in Clark County Washington by the Vancouver Business Journal. I had built the largest mortgage company in the NW by my third year in business. I orchestrated and taught all the aspects of the loan origination process. I executed and oversaw the hiring and firing process for the company. I organized, developed and implemented a major compliance department and had roughly 500 to 600 loan originators at any given time with multiple locations around the country. I conducted and taught weekly trainings on how to find and develop new business and to become a top producer in the mortgage industry. This included educational monthly investment seminars to the public, which I organized and headed up. The usual attendance at my educational investment seminars I produced, developed and spoke at were around 600 to 1,000 people on a regular basis. I created this to help my loan officers and realtors expand their businesses. I also owned and operated extensive amount of real estate including the 20,000 sq. foot commercial building plus thirty to forty rentals. I had established fifteen successful branch offices around the country. I required extensive background checks and continual education for all the loan officers including double verification on documents that were up and beyond state and government requirements. We were considered one of the most compliant mortgage companies in the state of WA.

Lighthouse Financial-Mortgage (Manager and Companies Top Producer every month)

Vancouver, WA 2001-2002

Top Producer: I did all aspects of loan origination and loan processing. I established my own customers by working with banks, realtors and investors. I also administered advanced training to loan officers and processors. I was the top producer every month in the company. I also became one of the top producing loan officers in the entire nation.

Excel Funding-Mortgage (Top Producer in Financing loans)

Vancouver, WA 2000-2001

Took Initiative: I executed all aspects of the loan origination and processing. I established my own customers by working with banks, realtors and investors. I administered training to other loan officers and processors. By the end of the year, I was one of the top producers in the company.

Fowler Construction-Construction (CEO and Manager of Operations)

Scappoose, OR 1996- 2000

Forward Thinker, Proactive: I owned, operated and built my construction company that did all phases of construction; I also contracted out residential and commercial jobs that I supervised. I bought extensive investment properties of all kinds and did all phases of residential construction to rehab the properties. In some cases I gutted the homes and completely remodeled the properties. I also kept some of the properties for long-term investments, roughly around fifteen to twenty houses, duplexes and fourplexes. I also bought a 70-unit apartment complex in Phoenix and a mobile home park Oregon. I did all phases of remodeling along with managing a crew and tenants.

Restaurant-Food Industry (CEO and Manager of Operations)

Tigard, OR 1994-1996

Active Manager, Motivator: I owned and operated this successful restaurant. I had seven employees I supervised and managed. My business included an extensive delivery and catering service. I oversaw the cooking, cash register and food ordering and inventory. I executed the hiring and firing operations. I quadrupled sales in the first six months taking this business from an average restaurant to a sustained thriving business.

Temri Construction-Construction (All Phases of Construction)

Scappoose, OR 1992- 1994

Extensive Knowledge: I learned all aspects of residential construction framing, concrete, decking, sheet rock and finish work including some commercial projects. I also helped organize the job sites and insured that all work was administered accurately.

Linnton Plywood-Manufacturing (Share Holder, Manager)

Portland, OR 1988-1991

Production: I helped execute and train new employees and managed their progress for the company. I was an active shareholder in the company. I worked in all phases of the company. I ran, operated and oversaw equipment and production crews. This consisted of dryer production lines, plug stations, green chain, line patching, production fillers and orchestrated stacking of finish bundles of products in the warehouse using a forklift. I managed and trained new hires in multiple departments.

SKILLS:

I have a lot of extensive experience in customer service and administration in dealing with issues and situations that may arrive. I’m excellent at leading, motivating, orchestrating, executing, developing and educating people. I am competitive, and I always am looking for a way to administer and develop new ideas to make things better. I feel it is always best to lead by example when it comes to inspiring others. I have good ethical work habits and can be counted on to take control and execute and finish a project or task. I also have experience with heavy equipment including commercial trackers and farm equipment too. I have basic skills in working with computers including Microsoft, Word and PowerPoint. I have been a successful motivational speaker, educator and trainer in the past. I have been on several advisory boards for different companies helping improve their company’s systems and operations.

EDUCATION, AWARDS & LICENSING:

High School 1985-1988

Scappoose High School

Pioneer Pacific College 1992

Correction Officer

Oregon

Food Handlers License

Oregon

Black belt certification

Oregon

Contractors License

Washington & Oregon

Broker’s License

Arizona

Real Estate License

Washington 2005

Awarded Fastest Growing Business by Vancouver Business Journal

Washington 2006

Awarded Fastest Growing Business by Vancouver Business Journal

Washington 2007

Awarded Fastest Growing Business by Vancouver Business Journal

INTERESTS:

I love spending time with my wife and kids and helping others succeed. I am a religious person and attend church functions on a regular basis. I’m a black belt in martial arts and I like to stay in shape, and I attend the gym on a regular basis. I like staying active and enjoy the outdoors. I’m looking to improve the quality of life for my family and myself.



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