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Customer Service Manager

Location:
Opa-locka, FL
Salary:
open
Posted:
August 30, 2016

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Resume:

Kimmy J. Woolen

Telephone: 843-***-**** Email: acwelp@r.postjobfree.com

Bindery Operator

Over 20 years experience in various fields in Bindery Operation, Management and Customer service positions. Self-motivated, creative minded individual good at carrying out tasks to completion quick and professionally. Detail oriented reliable professional who goes the extra mile and adheres to high business standards.

Skills:

Fast learner with wide range of practical skills/Computer skills.

Skilled in handling sensitive issues with diplomacy and objectivity.

Strong skills in training and achievement.

Experience using, but not limited to the following equipment :

Titan 230 cutter various Baum folders Pioneer drill press

Duplo dbm-120 bookmaker Rosback score/prefer various numbering machines

Key Achievements:

Ran an AB Dick Printer Press and Bindery Production.

Motivated employees to achieve goals.

Met difficult deadlines.

Managed growth without additional cost.

Professional Experience:

Bindery Operator 04/2004-04/2014

Murr Printing

Operated and up kept all bindery machines and cutters. Set up machines for other employees to complete job orders.

Bound books, using hand tools such as knives, hammers, and binding tools.

Contacted customers and updated all jobs into computer.

Read work orders or production schedules to determine specifications, such as materials to be used, locations of cutting lines, or dimensions and tolerances.

Cleaned and lubricate machines.

Bindery Manager 02/1996-04/2004

Budget Print

Directly supervised and delegated the activities of production and machine operating workers.

Numbered invoices

Oversaw employees to ensure deadlines were met.

Inspected materials, products, or equipment to detect defects or malfunctions.

Read and analyzed charts, work orders, production schedules, and other records and reports to determine production requirements and evaluated production estimates and outputs.

Assistant Manager 11/1993-11/1995

Island Printing

Managed printing, production and customer sales.

Prepared estimates and bids that met customer’s needs.

Was responsible for opening and closing the shop.

Maintained quality service by enforcing quality and customer service standards.

Administrative Manager 01/1989-10/1992

Applebee’s

Reported financial activities of Restaurant establishment.

Completed daily sale/profit spreadsheets.

Reviewed operational records and reported project sales and determined profitability.

Counted money and made bank deposits.

Education:

Carol City High School

High school diploma

Continue Education

MAVTC Vocational College

Studied 1 year of Mathematics and Science



Contact this candidate