PROFESSIONAL PROFILE / KEY SKILLS

I/T Professional with Technical, People Management, and Software Development / Implementation skills. Extensive experience Project Management, Application Administration, Vendor Management, I/T Recruiting/Consulting, Personnel Management, Customer Relationship building, and Budgeting.

TECHNICAL APPLICATIONS / SOFTWARE EXPERIENCE

Epic Systems – Prelude/ADT, Resolute Physician Billing, Resolute Hospital Billing, Medical Records Abstracting

McKesson HealthQuest Patient Accounting Systems – Patient Management, Hospital Patient Accounting, Medical Records Abstracting, Reporting, ADT Interface Manager

Sandlot Solutions Health Information Exchange (HIE) software

Hogan Banking Applications (MLAP, CIS, FPS, CDMF)

PLANVIEW Project Management System

Microsoft Office (Word, Excel, PowerPoint)

Microsoft Access, Project, Outlook Email

PC Platforms/Operating System: Apple OSX, Windows

Mainframe Platform/Operating Systems/File Systems: IBM, Utilities, VSAM

SharePoint

Programming Languages: COBOL, CICS, JCL, C, Java, Visual Basic

HL7 Interfacing

Data Warehousing and Relational Database concepts

PROFESSIONAL EXPERIENCE

ACE Hardware, Oak Brook, IL May 2015 – July 2015

I/T Project Manager (Contract), PMO Office

Develop project scope, budgets, ROI, staffing needs, and work break down structures

Identified risks and developed mitigation plans

Lead systems analysis and planning meeting

Organized project status meetings and system design sessions

Tracked project time, progress, costs, and risks

Prepared and presented project status to sponsors

Developed and tracked vendor contracts

Updated stake holders on project status

Metropolitan Chicago Healthcare Council (MCHC), Chicago, IL, June 2014 – January 2015

Technical Project Manager of Health Information Exchange (HIE) Implementations

Subject matter expert on hospital EMR systems

Subject matter expert on operational standards development

Subject matter expert on software implementation strategies

Gathered requirements for future enhancements to the HIE application

Identified implementation risks and worked with MCHC members to developed mitigation plans

Organized project status meetings and system design sessions

Tracked project time, progress, and risks

Prepared and presented status to MCHC HIE members

Planning and Technology committee leader and content developer

Customer relationship management

Validated that software venders were meeting their contractual obligations to MCHC and their clients.

Northshore University HealthSystem, Evanston, IL October 2004 – August 2013

Senior Application Consultant / IT Director

IT Functional / Project Manager for a Teams of 20 Programmers and Analysts. Have managed projects as large as $20 million.

Responsibilities:

Gathered user requirements for enhancements and customizations

Managed training, salary, and vendor maintenance budgets

Developed project scope documents

Developed staffing needs

Allocated and tracked resources for project implementations and customizations

Developed project timelines

Monitored project timelines, resources

Identified project risks and developed mitigations plans

Organized and presented project status meetings for sponsors

Developed customer (user) relationships

Project prioritization

Staff recruiting and performance evaluations

Application administrative support

Managed the following Applications:

HealthQuest hospital patient accounting implementation and support

Epic Resolute professional billing implementation and support

Epic Resolute hospital billing implementation and support

Epic Prelude / ADT implementation and support

Additional Responsibilities included research, development, and project management of corporate I/T initiatives related to financial and clinical IT applications:

Meaningful Use stage 2 transitions of care

Health Information Exchanges (HIE)

Accountable Care Organization (ACO)

ICD-10 Project Manager

Wireless Clinical Monitoring Systems

Physician Practice Management Archiving System

Direct Secure Messaging

McKesson Corporation (HBOC), Evanston, IL August 1990 – October 2004

Outsourced IT Director and Project Manager

IT Functional Team of 12 Programmers and Analysts.

In addition to my project manage responsibilities, I was also responsible for recruiting new staff, mentoring and coaching, Performance Reviews, Status Reporting to Senior Leadership (C-suite), Quality Assurance; Programing Standards, change Control Policies; Workflow Analysis, Vendor Contracts Management.

Evanston Hospital, Evanston, IL (1990 – 1995)

IT Project Manager and Lead Programmer of the Patient Accounting, Patient Registration,

Medical Records Abstracting, and Physician Billing systems.

Saint Mary's of Nazareth Hospital, Chicago, IL (1995 – 2001)

IT Director/Project Manager of Hospital Patient Accounting, Patient Registration, Medical Records Abstracting, and Interface Management systems. Y2K project manager.

NorthShore University HealthSystem, Evanston, IL (2001 – 2004)

I/T Director of Patient Accounting, Patient Registration, Medical Records Abstracting,Physician Practice Management, and Interface Management systems. Epic ADT and billing implementations.

Accomplishments / Responsibilities:

Implementation and administration of the McKesson HealthQuest Patient Accounting suite of applications

Implementation and administration of the Epic Prelude, ADT, Resolute Hospital and Physician Billings systems

Implemented Federal and State Billing Regulations

Implemented Regulatory Reporting Processes and Procedures

Developed custom Hospital and Physician Claim edits

Developed custom Programming modifications and Application Interfaces

Y2K Project Manager

Gathered User Requirements for scope definition and project plans

Tracked training, software maintenance and salary budgets

End-user Training and Support

Staff Recruitment, Training, Mentoring, and Performance Reviews

Customer relationship management

I/T Policy Development

Vendor Management

Benefit Trust Life Insurance, Lake Forest, IL (1989 – 1990)

Software Engineer

Systems analysis and design

Custom programming and implementation

Unit and system testing

End-user support

Dean Witter Financial Services Corporation, Riverwoods, IL (1985 – 1989)

Senior Application Programmer/Analyst

Systems analysis and design

Custom programming, implementation and support of Loan / Payment Tracking Reporting systems

Unit and system testing

End-user support

Mentoring programming staff on programming techniques and troubleshooting

EDUCATION

Roosevelt University, Chicago, IL - B.S. in Computing and Information Sciences, Minor in Mathematics

PMP/PMI Trained

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