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Sales Customer Service

Location:
Westminster, MD
Posted:
August 29, 2016

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Resume:

Michael Mascia

Financial Services Sales & Service

Sykesville, MD 21784

acwdoo@r.postjobfree.com - 410-***-****

Combined 28 years of Insurance & Banking experience highlighted by winning 2 production trips and consistently placing as a top 5 producer in my market area. Willing to relocate to: MD, DE, PA

Authorized to work in the US for any employer

WORK EXPERIENCE

Agency Owner

Allstate Insurance - Eldersburg, MD - June 2014 to Present Opened scratch Agency and proceeded to win two production incentive trips in 2015. Sold & consulted prospects and clients on all personal lines of insurance and retirement planning. Amassed $560k of premium in less than 2 years.

Insurance Counselor

AAA Mid-Atlantic - Westminster, MD - May 2008 to June 2014 Perform the sales and marketing of Personal Lines Insurance to both AAA and non-AAA members. Assist in the cross-selling of other financial products (credit cards, extended warranties and AAA membership). Received top rookie sales award (4th qtr. '08) outstanding services awards (2nd & 4th qtrs. '09) and top sales award for March, 2010.

Branch Officer

Suntrust Banks, Inc - Baltimore, MD - March 2007 to May 2008 Managed the operations, sales & service of a branch office, supervising four employees. Achieved a perfect score in 2nd quarter mysteryshops. Led 1st qtr. '08 checking promotion at 108% of goal. Successful referrals made to commercial lending, mortgage and investment management. Financial Representative

American General Finance, Inc - Baltimore, MD - September 2005 to March 2007 Serviced loan portfolio of approximately 250 customers. Interviewed and initiated loan requests for eventual approval or declination. Interact with customers to secure payments on past due accounts. Achieved production and collection goals 13 of 18 months.

Branch Officer

Chevy Chase Bank - Severna Park, MD - April 2002 to October 2004 Supervised five employees in a full service, 7-day/week supermarket branch. Achieved #1 status as Top Sales office for 3rd qtr. 2003. Exceeded Home Equity production goals two successive quarters (2nd & 3rd of '03). Successful in selling annuities and making appropriate wealth management referrals. Branch Manager

Harbor Federal Savings Bank - Baltimore, MD - July 1999 to June 2000 Bank was acquired by Provident Bank of MD 6/2000

EDUCATION

Masters of General Administration

University of Maryland/University College - College Park, MD August 1985 to September 1989

Bachelor of Science

University of Maryland - College Park, MD

August 1977 to May 1981

SKILLS

Microsoft Office (8 years)

CERTIFICATIONS

Property and Casualty License

February 2017

Life and Health Insurance

February 2017

Series 6

ADDITIONAL INFORMATION

Skills: Over 20 years of successful financial services experience. Completed training courses in Business Development, Lending & Cash Flow Management. Attended in-house seminars on sales, customer service, interviewing & employee development. Currently hold MD Life & Health, Property and Casualty Licenses.



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