Charbel Naddour, MBA, PMP, Agile Scrum Page * of *

**** ****** ******, ********, **, H3H 1N9

http://ca.linkedin.com/in/charbelnaddour

acwdm9@r.postjobfree.com

+1-514-***-****

SUMMARY OF QUALIFICATIONS

Results-driven bilingual Project Manager Specialist.

10 years of qualified experience including 8 years of management experience in high-tech industry.

Ability to plan and manage multi-million dollar projects.

Strong background in project management and telecommunications.

Proven skills in communication, analysis and problem solving.

Demonstrates ability to multitask by designing, budgeting, implementing and managing several projects simultaneously.

Fluent in English, French and Arabic.

KEY ACCOMPLISHMENTS

Excellent achievements leading to further responsibilities as Project Manager:

- In 2009, my work represented 9% of the projects and 1.2% of the projects’ value (projects were directed by 7 PMs).

- In 2015, my work represented 36% of the projects and 22% of the projects’ value (projects were directed by 11 PMs).

Successfully delivered:

- $30 million budget projects and change requests.

- 60 high scale projects.

- 50 RFPs from a project management and technical planning perspective.

Reduced projects’ onsite costs by 60% by improving the effectiveness of remote implementation.

Outstanding management of diverse, multi-cultural stakeholders across multiple time zones.

Consistently met deadlines and goals which led to positive satisfaction feedback, and built a strong relationship with customers.

Acquired over 13,000 hours of project management experience.

Rated as “Exceeds Expectations; 4/5” by Jinny high management for the last 5 years. PROFESSIONAL EXPERIENCE

Project & Planning Manager August 2014 – Present

Jinny Software LTD – Enghouse (Networks division), Markham, Ontario

“Jinny Software is a global provider of Mobile VAS infrastructure, Media, Security, Filtering and Control Solutions for multi-modal 2G, 3G and 4G mobile networks operators”

Responsible for managing large scale-complex projects at the concept, planning, execution and delivery stages.

In charge of ensuring that clients’ requirements are met and that the project is completed on time and within the budget.

Reduces the anticipated projects’ cost while maintaining quality.

Defines the resources required for projects’ completion and allocates resources accordingly.

Engages and manages external relationships with third party resources within financial requirements.

Builds and cultivates key relationships with clients.

In charge of RFPs, end-to-end projects and change requests for:

- Eastlink Canada, Enghouse Canada, ClearSky USA, Viaero Wireless USA, SI Wireless USA, Jasper USA, Cyta Cyprus, Safaricom Kenya, Airtel Tanzania and Vodacom Tanzania Charbel Naddour, MBA, PMP, Agile Scrum Page 2 of 2 Project Manager August 2009 – July 2014

Group Key Contact for Airtel Africa and Zain group Jinny Software LTD – Acotel Group, Rome – Italy

Demonstrated success in leading multiple high profile projects simultaneously.

Reduced projects cost by improving operational performance.

Assisted the technical team in their design and development tasks.

Created detailed project road maps, plans, schedules and work breakdown structures.

Set budgets and agreed on project timelines and deadlines with clients.

Identified, analyzed, measured and managed project risks.

Directed end-to-end projects and change requests for:

- Airtel Tanzania, Airtel Nigeria, Airtel Burkina Faso, Airtel Gabon, Airtel Ghana, Airtel Niger, Airtel Malawi, Airtel DRC, Airtel Kenya and Airtel Zambia

- Cyta Cyprus, Glo Nigeria, Safaricom Kenya, Syriatel Syria, Vodacom Tanzania, Wataniya Kuwait, Zain KSA, DU UAE, Wataniya Algeria, Zain Sudan, MTN Ivory Coast, Zain Bahrain, Touch Lebanon, MTC Namibia, Mascom Botswana, Mobinil Egypt, IP Infotech Seychelles, Unotelos Nigeria, Ethio Telecom and Tigo Senegal.

Training Team Leader “Jinny Training Center” January 2008 – July 2009 Jinny Software LTD – Acotel Group, Rome - Italy

Established “Jinny Training Center”.

Led the team.

Determined and controlled the cost and schedule of training classes.

Designed training programs and professional development courses.

Offered training courses in Europe, Asia, Africa, South America and the Middle East. Training Engineer May 2006 – December 2007

Jinny Software LTD – Acotel Group, Rome - Italy

Developed training programs to support new product launches and product updates.

Prepared training courses with different department heads to cover all aspects.

Offered training courses in Europe, Asia, Africa, South America and the Middle East. EDUCATION

Certified Agile Scrum Product Owner July 2014

Certified Agile Scrum ScrumMaster July 2014

Certified PMP (Project Management Professional) Feb 2011 PMI (Project Management Institute; PA, USA)

Diploma of Postgraduate Studies in Management 2005 - 2007 Business School of Management, ESCP-EAP, Europe

MBA (Master of Business Administration - Finance) 2005 - 2007 Business School of Management, ESA, Beirut – Lebanon Masters in Computer and Communication Engineering 2000 - 2005 Faculty of Engineering, Antonine University, Baabda – Lebanon ACTIVITIES AND INTERESTS

Soft music, skiing & tennis.

Member of the Lebanese Red Cross (Youth Department), 2002 - 2003.

“Discover Lebanon” group founder: Managed tours for visitors to Lebanon and those interested in discovering Lebanon, 2009 - 2014.

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