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Customer Service High School

Location:
Tulare, CA, 93274
Posted:
August 28, 2016

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Resume:

Jessica Martinez

**** * ******** ***.

Tulare, California 93274

559-***-****

acwdkd@r.postjobfree.com

EXPERIENCE

Lone Oak Large Animal Veterinary Clinic, Inc. - O ce Manager Visalia, California

FEBRUARY 2015 - PRESENT

● Maintaining con dential employee records and manage bene ts.

● Managing practice promotional items, advertising, and social media.

● Maintaining appropriate inventory system including controlled substance ordering, tracking, security, and destruction.

● Monitoring client retention, feedback, questions, and education.

● Preparing daily deposits and monitoring client accounts. Ross Stores, Inc. - Front End Supervisor

Visalia, California

JANUARY 2010 - FEBRUARY 2015

● Managing the customer service desk.

● Maintaining company policies and procedures through proper handling of all transactions and corresponding documentation.

● Training new associates in standard practices and procedures that meet corporate standards.

● Timely communication to upper management of any issues. A&P Landscaping Services - Bookkeeper

Tulare, California

JUNE 2007 - FEBRUARY 2015

● Managing nancial transactions by establishing a chart of accounts.

● Processing accounts payable / receivable and payroll in a timely manner.

● Maintaining records by ling documents.

● In charge of day-to-day operations and providing prompt customer service by telephone and via E-Mail.

EDUCATION

College of the Sequoias - Associate of the Arts, General Education Visalia, California

AUGUST 2007 - DECEMBER 2009

Tulare Union High School - High School Diploma

Tulare, California

AUGUST 2003 - JUNE 2007

Future Farmers Of America, Society of Portuguese Students SKILLS

● Pro ciency in multiple computer programs.

● Knowledge of coordinating and monitoring accounting procedures.

● Capable of working in a fast paced, high pressure environment while keeping a calm and collected manner.

● E ective critical thinking and decision making.

● Self motivated and possesses initiative, high energy, the ability to plan, and organize. LANGUAGES

● English

● Spanish

● Portuguese

Professional references available upon request.

PROFESSIONAL REFERENCES

Monica Grijalva - Co-worker

559-***-**** acwdkd@r.postjobfree.com

Frances Flores - Co-worker

559-***-**** acwdkd@r.postjobfree.com

Karla Ibarra - Co-worker

559-***-**** acwdkd@r.postjobfree.com

Beatrice Canales - Co-worker

559-***-**** acwdkd@r.postjobfree.com



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