Jackie Eley

**** **** **** ***. #***

202-***-****

acwdk2@r.postjobfree.com

Objective: Seeking a challenging career opportunity that will fully utilize skills, abilities, and experience, while offering the potential for long term advancement.

Experience:

NFC Amenities (5/2015 – 12/2015) Arlington, Virginia

Residential Concierge

Answer all incoming phone calls in a timely manner and directs all calls to proper parties. Take messages and follow through on delivery.

Greets visitors and residents in a friendly, respectful and helpful manner.

Distribute the business and inter-office mail.

Maintain Guest Suite(s) Reservations, check in/check out information and takes payment and/or has guest sign to have Resident billed and submits to Accounting Department.

Monitors office supplies, maintaining a log of supplies used.

Complete work order tickets for any maintenance or housekeeping services according to the requests of the residents and staff. Enter all requests into the Building Link system.

Assists residents in placing reservations for dining, shopping, etc. and forwards these requests to the proper entities.

Accepts packages for residents from US Mail, FedEx, UPS as well as other courier and delivery services. Once the package is received the Concierge notifies the resident of the arrival of the package and arranges for delivery of packages to the resident if requested. Maintains a log recording the date the package is delivered to the facility and the date the package is picked up by the resident or delivered to the resident in Building Link.

Maintain a key log of Master Keys for Apartments and Patio Homes and various amenities throughout building in the Key Link system.

If requested by the Director, the Resident Coordinator will help train additional staff members within the department when necessary.

Plan, coordinate and execute events for residents.

Motorola Solution (2/2014 – 12/2014 Contract Position) Lanham, Maryland

Administrative Assistant

Produces information by transcribing, inputting, editing, retrieving, copying, and transmitting text, data and graphics.

Read research and route correspondence; draft letters and documents; collect and analyze information; initiate telecommunications.

Maintain executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel.

Answer and direct calls to appropriate person.

Eurogormet Inc. (4/2012 – 12/2013) Beltsville, Maryland

Receptionist/Accounting Assistant

Greeted visitors and clients, operated multi-line switchboard and directed calls to appropriate person.

Provided administrative support throughout the entire office.

Processed daily cash by making copies of checks received.

Located items from file to be attached to clients invoice file.

Posted invoices, updated employees file, managed lobster tank, take orders from customers and paid bills

Posted checks, maintained office and ordering of supplies.

Scheduled appointments and meetings while making all necessary arrangements.

Prepared outgoing faxes and courier packages while managing shipping and receiving activities.

Set-up and maintained files, records and databases for master extension and office inventory lists.

Facilitated and maintained on and offsite storage facility and maintain current inventory list of items.

Performed coping, mailing, and typing duties as required.

Received, read and distributes incoming correspondence to appropriate departmental personnel.

Maintained department and case files, subject and vendor files.

Provided excellent customer service.

Palm Restaurant Group (1/2008-11/2011) Washington, DC

Administrative Assistant/ Receptionist

Greeted visitors and clients, Operated multi-line switchboard and direct calls to appropriate person.

Operated multi-line switchboard and directed calls to appropriate person.

Provided administrative support throughout the entire firm.

Scheduled appointments and meetings.

Prepared outgoing faxes and courier packages while managing shipping and receiving activities.

Set-up and maintain files, records and databases for master extension and office inventory lists.

Facilitated and maintained on and offsite storage facility and maintain current inventory list of items.

Global Strategies Group ( USA ) LLC (1/2004 - 12/2007) Washington, DC

Administrative Assistant/ Receptionist

Greeted visitors and clients; handled all incoming calls; manage MS Outlook calendars; responsible for

scheduling of conference calls and meetings; assist with various confidential HR related matters; assist with

maintenance operation of office phone, voicemail system, including changing voicemail greeting, ordering

new telephone extensions and maintaining a list of long-distance codes; maintain file for processing

purchase order; provide information about the company; coordinate and facilitate weekly Friday lunch for

staff; order and maintain inventory of office supplies; compile and process confidential materials; handle

and track keys to the office; control and distribute all incoming mail; type a wide range of materials including but not limited to correspondence, memos, data entry, spread sheet, letters and forms from draft;

maintain files for pricing and warranty information for office equipment; update HR and vendor databases for address and benefits; place calls to various vendors for office equipment repairs; arrange for and

Coordinated with building management and maintenance for repairs; perform various administrative tasks

Including filing, copying and scanning documents; coordinate travel arrangements; maintain calendar of employee’s travel schedule.

Stricker, Sachintano & Hatfield (6/2002 –11/2005) Bethesda, MD

Administrative Assistant/ Receptionist

Handle incoming calls; responsible for programming all phones for new employees; responsible for

scheduling of conference rooms; prepare documents to be sent to storage; place call to various vendors for office equipment repairs; prepared and maintain files for employee’s monthly personal billing; responsible

for the ordering of books for the library; prepared monthly telephone billing for clients; process timesheets

in TABS; Order and Maintain office supplies; responsible for updating library; responsible for inputting

new client information in Abacus; handle, Control and Distribute all incoming mail.

Arent Fox (9/2000 –5/2002) Washington, DC

Receptionist

Handle incoming calls; responsible for scheduling conference rooms; greeted and signed in all visitors; performed data entry of daily invoices for catering; filed, copied, faxed and other clerical duties; updated

Outlook address list; purchase food for various meetings; prepared and maintained files of employee’s monthly; prepared and maintained invoicing for all catering services for the firm.

Hilton Garden Inn (01/2000 –12/2002) Washington, DC

Front Desk/Reservationist

Check-in guest; greeted visitors/guest; responsible for scheduling reservations; maintained front desk files; handle guest complaints.

Education:

Howard University Washington, DC

Business Management

Ahoskie High School North Carolina

Summary of Qualifications:

Snagit, iManage. Microsoft Word 2010, Microsoft Excel, Microsoft Outlook,,Microsoft PowerPoint,, Abacus Law, TABS, QuickBooks, Quicken, PBX phone system, Partner -34-D phone system, Lotus Notes, Microsoft Business Navison

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