603-***-****

Kelsey Breton acwdhy@r.postjobfree.com

OBJECTIVE:

Explore opportunities in people, operations & marketing at a fast-paced, growing organization. Seeking a role where my extensive customer service experience, positive demeanor and willingness to do it all will afford me the opportunity to contribute to many areas of the business.

EDUCATION:

BA, Communications – Minor: Psychology May 2015

University of New Hampshire Manchester, New Hampshire

EXPERIENCE:

Administrative Coordinator Nashua, New Hampshire

Nashua Family Dentistry April 2007 – August 2015 ; June 2016 – August 2016

Represent the office in a positive, professional manner, establish and maintain relationships with patients

Act as main contact for patients with inquiries regarding procedure scheduling, insurance information or account standing

Developed and maintained social media presence for the business, connecting with client base effectively driving brand awareness, engagement and traffic to social media pages

Coordinate and schedule treatments, maximizing office productivity

Responsible for patient record keeping, including charts and treatment plans

Manage patient invoices and payment plans, review financials with patients

Proficient with Microsoft Office Products

Human Resources Intern Concord, New Hampshire

New Hampshire Department of Environmental Services February 2015 – April 2015

Utilized data management skills, independent judgment, and report and presentation creation.

Assessed work related risks and OSHA compliance.

Development of policies and training modules for staff.

Development of online training programs for new computer system.

Communications Intern Manchester, New Hampshire

Court Appointed Special Advocates (CASA) February 2014 – May 2014

Served as CASA representative, securing volunteers for the organization, co-hosting events

Managed all administrative details for ongoing CASA awareness initiative

Worked closely with senior staff, coordinating advocate training events, preparing materials and tracking compliance

Scouted and acquired volunteer talent for ongoing art fundraiser

Established and maintained working relationships with local businesses

Responsible for securing free advertising space from several New Hampshire publications

Developed social media and web content including volunteer testimonials and event promotions

ADDITIONAL EXPERIENCE:

English Teacher Chachoengsao & Khao Yai, Thailand

Anuban Wat Muang & St. Stephen’s International School September 2015 – May 2016

Created and taught relevant English lessons focusing on building fluency

Developed curriculum, including lectures, reading materials, and tests; improved students' classroom performance with one-on-one tutoring

Integrated theoretical concepts and practical ideas, and applied them to actual classroom situations

REFERENCES:

Available upon request

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