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Customer Service Data Entry, Receptionist

Location:
Jersey City, NJ
Posted:
August 29, 2016

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Resume:

Milagros Cintron Jersey City, NJ *****

Phone: 551-***-****

Mobile : 646-***-****

E Mail : m acwd36@r.postjobfree.com

PROFESSIONAL SUMMARY

Eleven years of professional work experiencewhich includes Accounts Payable and Legal Services in industries such as Sports/Entertainment Arenas, General Merchandise Stores and Legal Services. Skilled in Microsoft Office, SUN 2000 Automated Accounting System, Lawson, Document Express, CMS, Legal Key and10Key. I am Bi Lingual in English and Spanish. Obtained Certificates in Data Entry, Customer Service, HumanRelations and Corporate Office Assistant

QUALIFICATIONS and SKILLS

Team Leadership & Collaboration Data Entry/Human Relations Proficient in MS Office Contract Negotiations

Bilingual (Spanish) Legal Key

LAWSON (program) Type 30 WPM

QuickBooks MS Access

PROFESSIONAL EXPERIENCE

Cashier, Food & Beverages, MADISON SQUARE GARDEN New York, NY 2/2014 5/2014

● Maintained safe working conditions and sanitary work area as per OSHA regulations.

● Managed accurate cash handling procedures at all times.

● Followed rules and regulations for handling food and beverages.

● TEAM Certified (Trained Employee in Alcohol Management).

● Provided great Customer Service by interacting with customers and clients in a pleasant and professional manner.

Cashier, Customer Service, FAMILY DOLLAR Bayonne, NJ 11/2013 2/2014

● Greeted customers upon entering the store.

● Maintained sanitary work area.

● Maintained accurate cash handling procedures before and after my shift change.

● Processed credit, debit and food stamp payments.

● Performed the duties of customer service representative when required. Legal Assistant, T HE TICKET CLINIC West Palm Beach, FL 2012 – 2013

● Answered the telephone and provided information regarding the firm’s services.

● Assisted clients with out of state traffic infractions.

● Contacted out of state attorneys for price quote and possible outcomes to keep infractions off of the clients record and avoid points and possible suspension of their driver license.

● Entered new case information into the system for processing.

● Input and researched new and current client information.

● Processed attorney fee payments along with Court costs and fines for representation of clients.

● Communicated with the out of state attorneys regarding the status of clients’ case.

● Notified clients about their final dispositions via regular mail and email. Receptionist / Orientation Coordinator, C AREER & EDUCATION CONSULTANTS New York, NY 2007 – 2011

● Greeted all clients, answered multi line phone system, and maintained work area.

● Performed general office duties such as filing, copying, mailing and database entry.

● Registered new clients coordinated orientation schedules.

● Worked closely with HRA representatives and staff members to offer quality service for W.E.P. services.

Accounts Payable Processor, K ELLEY DRYE AND WARREN LLP New York, NY 2004 2007

● Researched vendor inquiry payments and discrepancies.

● Processed 100 – 150 invoices per week for payments via US Mail. UPS and Federal Express.

● Input and processed Document Production reports into the CMS system for billing purposes.

● Organized and filed all invoices and employee expense reports.

● Pulled backup requests for partners, auditors, associates, accountants and administrative staff.

● Communicated with Payroll Department for deductions regarding employee personal accounts.

● Assisted in preparing 1099 year end process.

● Entered all Accounts Payable files into Legal Key system for storage EDUCATION & CERTIFICATIONS

St. Jean Baptist High School – Academic Studies: D iploma 1991 Career and Education Consultants C ertificate in MS Word, Data Entry, Customer Service and Human Relations

(2006 07)

Madison Square Garden – T.E.A.M. Certified (Trained Employee in Alcohol Management) World Wide Educating Services – Certificate Medical Billing and Coding Specialist ( 2014 15) Pro Data – Certificate Corporate Office Assistant Aug 2015



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