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Sales Manager

Location:
Walkersville, MD, 21793
Posted:
August 29, 2016

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Resume:

Dieudonne (Donny) Mwaha

+1-240-***-****

acwd1l@r.postjobfree.com

Overview

Dedicated professional in business management, seeking Entry Level Position. I have specialized in the budgeting, planning, analysis and inventory control processes to maximize profitability, and I have a set of skills transferable to any business interested in increasing efficiency and effectiveness.

Education and Training

University of Maryland University College Adelphi, Maryland

MS Information Systems and services Anticipated 2017

Post-Baccalaureate Certificate System Analysis and Design August 2016

College of Staten Island New York - NY

Bachelor's degree in Finance and Economics

Capstone Projects

Design and testing of Inventory Processing System

Understanding of System development lifecycle (SDLC), Agile Methodology, Project Charter.

Knowledge of Unified Modeling language (UML) diagrams, Use Case diagrams and Data Flow Diagrams.

Understanding and collaboration with the Decision Sciences and Transformation (DSaT) and Internet Analysis System (IAS) teams with respect of functional and non-functional requirements

Hands-on experience with information gathering, feasibility analysis and Object-Oriented Analysis (OOA)

Mortgage Project

Hands-on experience with Microsoft SQL and SQL Server Integration Services (SSIS), (SSRS) and troubleshooting failed packages.

Understanding of data Extraction Transformation and Loading (ETL) processes, relational databases creation, Operational Data Storage (ODS) and Enterprise Data Warehouse (EDW)

Professional Experience

Security Supervisor - Admiral Security Services, Chevy Chase, MD. 2015 - Present.

Monitoring employee access and issuing access cards.

Granting network access and authorization to new hires.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Sales Analyst - CVS/Caremark, Bryans Road, MD. 2004 - 2013

Managed full cycle of sales operations and accounting operations with a team of ten agents and was responsible for staff evaluation and development.

Identified strategies that allowed the company to control expenses and achieve operational objectives while improving overall customer satisfaction which resulted in savings of 3% of total budget.

Collaborated with the IT team, Inventory control and operations department to plan and execute company objectives.

Performed sales analysis using excel tools, recorded results, highlighting trends for senior management team.

Analyzed procurements and made recommendations to senior management which were implemented.

Maintained relationships with external vendors and investigated opportunities for cost savings and technical improvements.

Trained sales associates in the use of PeopleSoft application.

Provided support on technical projects including data quality assurance, report pulling, product research on competitive tools, and other project-related tasks.

Event Manager – Timothy’s World Coffee, New York City, NY. 1998 – 2004.

Gathered and shared program best practices to shape the virtual event product and provided analytical assistance in tracking data and trends.

Managed special projects for both the virtual events and vendors relationship building events.

Developed a spreadsheet of budgets proposals, and made recommendations resulting in savings for over 200 personnel hours.

Prepared budgets by establishing schedules collecting, analyzing and consolidating data and recommending plans.

Provided quality control for entire virtual event cycle, including budget allocation, contracting, onsite execution and post-event tasks.

Professional Results

Analyzed budgets using excel analysis tools and made recommendations to management that were adopted, resulting in savings of 5% of total expenditure.

Performed SWOT Analysis and made recommendations to senior management for implementation.

Worked with the project sponsor and delivery teams to deliver quality solutions on time and within budget.

Collaborated with user groups and departments on development projects as well as on problem diagnosis and resolution.

Assisted manager in establishing goals and evaluating performance of team members as it relates to projects.

Technical Skills

Experience with the System Development Life Cycle, Agile Methodology.

Experience with Microsoft SQL Server Integration Services (SSIS), Reporting Services (SSRS).

Experience with Microsoft Office Suite.



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