*** ****** ** ************, ** *****

acwcud@r.postjobfree.com

330-***-****

Andrea

May

Professional Summary

An experienced and accomplished paralegal professional seeking an administrative position that would utilize my skills in analytical and in-depth research capabilities, document drafting, administrative and organizational skills and the ability to convey complex information with a results-driven work ethic which would create an atmosphere for competitive advantage.

Skills

Proficient in Microsoft Office

Excellent Investigating and Reporting Skills

Strong Work Ethic

Multi Line Phone System Operation

Knowledge of Credit Dispute

Research and Writing

Basic Clerical Skills

Debt Negotiation

Education

Brown Mackie College, Paralegal Associate’s Degree

3.86GPA

Graduated 2007

Work Experience

Client Service Backup Lead

Escallate LLC – Canton, OH 12/2010 – 3/2016

•Supervise a work force of ten people in the daily administration of client relationship in ensuring constant up to date communication between our clients and their debtor customers.

•Ensure constant training and supervision of the team to make sure they are in compliance with applicable HIPAA and FDCPA laws

•Liaise with the debtor's attorney to verify representation of their client as well as obtain letters of protection and physician's liens.

•Research debtor's assets, employment, properties, etc. for the purposes of lien placement and wage garnishment. Verify debtors have not filed for bankruptcy or otherwise update the database with up to date information regarding the debtor

•Drafting of applicable legal documents for wage garnishment and or lien attachment to debtors personal properties

Clerical Specialist III

Stark County Child Support Enforcement Agency 10/2005 - 02/2010

•Assessment of child support claimants to determine program eligibility

•Audit of child support case files to ensure compliancy with applicable laws

•Review and destruction of case files where minors have been emancipated and/or parents have reconciled

•Facilitated the transition of paperless transaction systems in the organization

•Notary Public

•Liaison with attorney

•Online research of closed files

References Available Upon Request

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