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Customer Service Administrative Assistant

Location:
Berlin, CT
Salary:
47,000
Posted:
August 26, 2016

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Resume:

Libby Coffey

Boston, Massachusetts

acwcty@r.postjobfree.com

860-***-****

PROFESSIONAL EXPERIENCE

AP Staffing, B oston MA 5 /2015 8/2016

Junior Recruiter

● Recruit, schedule, source and interview candidates

● Utilize employment websites to find ideal candidates

● Prepare client specific candidate submittals

● Contact candidates directly to pitch specific positions that match their criteria

● Assist Onboarding & Credentialing Specialist in gathering specific information/records required by healthcare clients

● Manage all aspects of external interview process including candidate preparation, providing feedback, and post offer closing

Administrative Assistant

● Edited and formatted resumes to be sent to clients

● Answered, screened and transferred inbound & outbound phone calls

● Received and directed visitors and clients

● Performed general clerical duties including photocopying, fax and mailing

● Maintained electronic and hard copy filing system

● Retrieved documents from filing system

● Handled requests for information and data

● Resolved administrative problems and inquiries

● Prepared and modify documents including correspondence, reports, drafts, memos and email

● Maintained office supply inventories

● Helped coordinate maintenance of office equipment

● Updated social media content

● Posted and updated new employment opportunities on AP website C&C Janitorial Supplies, N ewington CT 6 /2014 5/2015 Administrative Asst./Customer Service Rep

● Educated customers on products and services, increasing sales through suggestive selling and exceptional customer service delivery

● Provided prompt and professional service delivery through heavy computer and telephone contact, building strong rapport with current or prospective customers

● Produced accurate invoices, maintaining client accounts and inventory database

● Managed inventory of cleaning supplies and equipment NorthStar Insurance Services, N eedham MA 1/2014 5/2014 Marketing Intern

● Researched potential clients for future campaigns

● Created and organized Microsoft Excel spreadsheets of client information

● Assembled pamphlets for mail blasts to contribute to marketing campaign iSTARTUP, N ewton MA 9/2013 12/2013

Marketing Assistant

● Researched potential sponsors and membership packages for our clients

● Facilitated brainstorming sessions at events in the Greater Boston Area

● Wrote the iSTARTUP b log

● Performed administrative tasks such as scanning, printing, making copies, and sending emails

● Assembled spreadsheets of contact information for clients Lasell College, N ewton MA 8/2013 5/2014

Resident Assistant

● Advised students through personal, academic and social issues

● Mediated conflict and concerns among residents

● Planned and participated in monthly programs

● Performed administrative tasks including room condition reports, and maintenance requests

● Worked in teams and individually for campus events EDUCATION

Lasell College, N ewton MA 2014

Bachelor of Arts in Communication Concentration in Public Relations GPA 3.5, Dean’s List, Cum Laude

Tunxis Community College, Farmington CT 2012

Associates Degree in General Studies

SKILLS

● Proficient in Microsoft Office Suite, StepOne, and Erecruit Software



Contact this candidate